A HEADTEACHER has expressed her “deep regret” after a parent allegedly swore at a lollipop lady.

Vivienne Arkell wrote about the incident in an October newsletter for Pokesdown Primary School.

She said: “We are so lucky to have Mrs Hazel Greaves as our lollipop lady in Southbourne Road and so I was very sad to hear a parent had caused her great distress.

“Parents and children have to cross in front of the lollipop lady and on being reminded of this the parent swore at her in front of children.

“This is not acceptable and I hope the parent concerned apologises for their behaviour.

“Other parents witnessed the shouting and kindly informed school so that we could take action.

“I have expressed my deep regret to Mrs Greaves,” she added.