A POOLE home which cares for older people with mental health conditions or dementia has been told it ‘requires improvement’ in two areas.

While the Care Quality Commission’s inspectors found that Avonwood Manor in Branksome's Nelson Road was ‘good’ in the categories described as caring, responsive and well-lead, it requires improvement in the categories covering safety and effectiveness.

“People’s needs were met effectively but some improvements were needed, particularly in assessment, identification and treatment of wounds,” said the inspectors. However, they found there was a good standard of food and that staff treated the 28 residents staying at the time with ‘warmth and compassion’.

The new rating shows that Avonwood Manor has moved out of special measures after being rated ‘Inadequate’ following an inspection in March 2017, when the CQC asked the provider to make improvements in relation to dignity and respect of people, safe care and treatment of people, safeguarding, good governance and staffing levels.

“During this inspection the service demonstrated to us that improvements have been made and is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is now out of Special Measures,” said the CQC.

Avonwood was contacted for comment but did not provide one to the Bournemouth Echo.