Virgin Media to double broadband speeds in Poole (From Bournemouth Echo)
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Virgin Media to double broadband speeds in Poole
12:53pm Wednesday 30th January 2013 in News
VIRGIN Media says it is doubling the internet speeds of its customers in Poole at no extra cost.
It says the town will have some of the fastest speeds in the UK as part of a nationwide initiative to improve the connections of more than four million cable customers.
The company is also boosting its top speed to 120Mb, which it claims confirms Virgin Media as the fastest widely available broadband provider in the UK.
The upgrades mean customers on 10mb will receive 20Mb and 30Mb rise to 60Mb; 50Mb to 100Mb; and 100Mb to 120Mb when the service rolls out.
Speeds of 120Mb mean users can download an album in 4.4 seconds and an HD film in around five minutes, the company says.
Comments(10)
Allyssia
says...
1:37pm Wed 30 Jan 13
rjcpearson28
says...
2:35pm Wed 30 Jan 13
Virgin themselves contacted me about Xmas asking for a response on the recent upgrade performance - I said what upgrade? Since then I have been told that it has now happenned.
Also note that although line speed may double they did not replace old router so if Wireless rather than local wire do not expect such a good result
Dr Strangelove
says...
2:45pm Wed 30 Jan 13
Adrian XX
says...
3:12pm Wed 30 Jan 13
Lewcee
says...
3:18pm Wed 30 Jan 13
TD61
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3:52pm Wed 30 Jan 13
Cosmic Crusader
says...
4:32pm Wed 30 Jan 13
Dr Strangelove wrote:Currently banging my head against the wall with BT call centre in India. It is about time these jobs were brought back to the UK. Customer service might then live up to its name.
Just for balance BT are rolling out infinity in Poole from march which has a much faster upload speed than virgins current offering. The only problem is they both have offshore call centres!!!!
Adrian XX
says...
4:44pm Wed 30 Jan 13
Lewcee wrote:That's why people use bittorrent.
I have been successfully upgraded (free) to 20mb, but...still buffers (on ordinary definition on BBCi player0 several times an hour, plus frequent drop-outs requiring restarts...very annoying. Prefer DVD anyday. Broadband is useless.
Bournefre
says...
8:37pm Wed 30 Jan 13
Generally speaking the service is fairly reliable, but when you do get a problem like when one of their installers cuts your cable so they can install a new customer, you get batted around different departments on a premium rate number, which they offer to refund based on the cost of the call from a landline, then they simply don't bother. They acknowledge letters of complaint with a generic letter, then some wideboy calls you up to fob you off and accuse you of writing to tell them about the 'fault' (which was a result of their negligence anyway).
BIGTONE says...
1:32pm Wed 30 Jan 13