Diners and staff evacuated after fire at Cafe Shore in Sandbanks caused by "electrical fault"

Diners and neighbours evacuated after restaurant blaze

Diners and neighbours evacuated after restaurant blaze

Diners and neighbours evacuated after restaurant blaze

VIDEO: Diners and neighbours evacuated after fire at Cafe Shore

VIDEO: Diners and neighbours evacuated after fire at Cafe Shore

Cafe Shore this morning

First published in News
Last updated
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FIREFIGHTERS  are back at Cafe Shore in Sandbanks this morning after diners were evacuated during an electrical fire last night.

Firefighters have predicted that Cafe Shore, in Banks Road, Sandbanks will have suffered “extensive” damage after a reported electrical blaze that began moments after diners were plunged into darkness.

Read our live coverage here

At one point, there were eight fire engines at the scene, as well as support vehicles, and those living in neighbouring properties were evacuated.

A spokesperson for Dorset Fire and Rescue said: "A total of 43 firefighters tackled the property fire on Banks Road, Sandbanks last night together with a number of supporting crew and officers.

"The cause of the fire was an electrical fault and the property was destroyed by fire and smoke. 

"Crews are returning at various times to carry out reinspections to manage the heat which is still retained within the walls of the property."

Eye witnesses reported seeing plumes of the choking smoke rising from doors and windows as tens of firefighters battled to find and extinguish the blaze.

Jasmin Snook, 22, said: “I haven’t seen any flames at all – just smoke. “There were loads of firemen just going in and out of the building.”

Bournemouth Echo:  Paul Denham, owner of Sandbanks stores

Paul Denham, owner of Sandbanks Stores which is next door to Cafe Shore, said that one of their employees cycled to their house last night to tell them about the fire and the fire travelled through to their shop in the roof and smoke came through to the shop.

There is smoke damage to some of their stock including clothing, however they remain open today.

Most of the flats above the premises remain empty after the fire.

The owner, Ben Brafman, was not available for comment this morning.

One member of staff at the scene said there were around 100 people booked in for a meal last night.

“It was the beginning of service, which is why it is so quiet.

“This is the busiest week of the year, so everyone is just devastated.

“The staff did a superb job getting everyone out.”

He said the staff have regular fire training.

It is believed the fire was caused by an electrical fault and may have started in a electrical meter.

Around 11.20am today Cafe Shore posted the following message on their Facebook page: "At 6pm on Monday 18th August 2014, an electrical fault in a store room behind our bar resulted in a devastating fire that swept through the restaurant and bar areas of Café Shore.

"Needless to say, we feel incredibly lucky that nobody was hurt.

"We would like to thank the firefighters at Dorset Fire and Rescue Service for their heroic actions in making the area safe and ensuring that the damage was limited.

"We would also like to thank our team at the restaurant, who acted quickly and professionally in leading the evacuation and ensuring the safety of all concerned.

"The outpouring of support from customers, locals and businesses has been incredibly encouraging.  We thank you all.

"We are not sure when we will be 100% up and running again."

Kate Hellmers, a resident who lives in a flat above Rumsey Holiday Homes on Banks Road, said she was just arriving home last night and found her daughter, Hadley Helmers-White, coming out of the flat with their cat in a basket.

They had to go and stay with Kate’s partner last night.

Luckily there is no physical damage to the flat but as they were leaving there were around 12 emergency vehicles on the scene.

She said they were worried as they didn’t know if it was going to get any worse.

David Butcher was rowing back from a North Haven Yacht Club mooring when he saw the fire engines arriving, and took photographs of firefighters entering the rear of the building.

He said: “I saw that there was obviously something going on so waded around to take a look. “There was a great deal of smoke.”

Joanne Bishop, 43, said: “I’ve never seen so many fire engines in my life. “I went out to dinner with my husband and saw the first fire engines coming along the road. When we came back, there were queues of traffic and all sorts going on. It’s a real shock and I’m so sad to see the restaurant like this.”

Incident commander Jason Moncrieff said significant smoke damage had been caused to Cafe Shore.

“At the moment, crews are trying to locate and fully extinguish the fire,” he told the Daily Echo tonight. “It seems to be moving from place to place.”

However, he said no casualties had been reported, and all had been evacuated in good time.

An employee of the restaurant, who didn’t want to be named, said: “My manager said we had to evacuate.

"There was some electrical problem and all the electricity went out. Three minutes later, there was smoke everywhere.”

He said there was just one table of diners when the fire began, and added: “We were very lucky.”

Comments (16)

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11:18pm Mon 18 Aug 14

Yankee1 says...

Glad all are safe.

Buildings can be rebuilt. Lost lives cannot.
Glad all are safe. Buildings can be rebuilt. Lost lives cannot. Yankee1
  • Score: 17

11:44pm Mon 18 Aug 14

BIGTONE says...

Hope they have good insurance......!!!!
Hope they have good insurance......!!!! BIGTONE
  • Score: 21

11:57pm Mon 18 Aug 14

Mrs C. A Townend says...

Oh dear, I hope everyone was ok?
Oh dear, I hope everyone was ok? Mrs C. A Townend
  • Score: 3

7:18am Tue 19 Aug 14

gerbil112 says...

And what about the disruption to traffic? The Studland Ferry was closed from early yesterday evening until this morning, and only local residents were allowed onto the peninsula.
And what about the disruption to traffic? The Studland Ferry was closed from early yesterday evening until this morning, and only local residents were allowed onto the peninsula. gerbil112
  • Score: 12

7:21am Tue 19 Aug 14

Lord Spring says...

The next chef will not be called Alfred.
The next chef will not be called Alfred. Lord Spring
  • Score: -6

8:39am Tue 19 Aug 14

n1ceday says...

Myself and my family were the only family in the main restaurant at the time the fire started. We were just ordering our food when there was a loud crack/pop sound, and then initially a small amount of black smoke starting coming out of a cupboard next to the bar. At first we thought it would be not much of anything, but then you could see that the smoke started to get thicker quite quickly. The staff dealt with it very professionally and quickly evacuated us out of the building to a safe area. I'm glad that everyone got out of the building, with no injuries.
Myself and my family were the only family in the main restaurant at the time the fire started. We were just ordering our food when there was a loud crack/pop sound, and then initially a small amount of black smoke starting coming out of a cupboard next to the bar. At first we thought it would be not much of anything, but then you could see that the smoke started to get thicker quite quickly. The staff dealt with it very professionally and quickly evacuated us out of the building to a safe area. I'm glad that everyone got out of the building, with no injuries. n1ceday
  • Score: 31

8:59am Tue 19 Aug 14

West Howe Sean says...

A tragic accident or one of the oldest tricks in the book
A tragic accident or one of the oldest tricks in the book West Howe Sean
  • Score: 62

9:55am Tue 19 Aug 14

Arthur Maureen says...

At least Hadley's **** got out ok
At least Hadley's **** got out ok Arthur Maureen
  • Score: 0

10:23am Tue 19 Aug 14

BarrHumbug says...

"He said the staff have regular fire training."

From my experience of the place i'm surprised they could drag themselves away from chatting at the bar to evacuate the customers?
"He said the staff have regular fire training." From my experience of the place i'm surprised they could drag themselves away from chatting at the bar to evacuate the customers? BarrHumbug
  • Score: 22

11:17am Tue 19 Aug 14

fizzy fert says...

n1ceday wrote:
Myself and my family were the only family in the main restaurant at the time the fire started. We were just ordering our food when there was a loud crack/pop sound, and then initially a small amount of black smoke starting coming out of a cupboard next to the bar. At first we thought it would be not much of anything, but then you could see that the smoke started to get thicker quite quickly. The staff dealt with it very professionally and quickly evacuated us out of the building to a safe area. I'm glad that everyone got out of the building, with no injuries.
Did they shout .. FIRE FIRE **** OFF THE PLACE IS ON FIRE ****OFF QUICK JUMP IN THE ******* SEA.
[quote][p][bold]n1ceday[/bold] wrote: Myself and my family were the only family in the main restaurant at the time the fire started. We were just ordering our food when there was a loud crack/pop sound, and then initially a small amount of black smoke starting coming out of a cupboard next to the bar. At first we thought it would be not much of anything, but then you could see that the smoke started to get thicker quite quickly. The staff dealt with it very professionally and quickly evacuated us out of the building to a safe area. I'm glad that everyone got out of the building, with no injuries.[/p][/quote]Did they shout .. FIRE FIRE **** OFF THE PLACE IS ON FIRE ****OFF QUICK JUMP IN THE ******* SEA. fizzy fert
  • Score: 2

11:50am Tue 19 Aug 14

John T says...

Anyone for smoked kippers?
And I hope that wasn't the burning question DFRS have been asking of Ben Brafman this morning!
Anyone for smoked kippers? And I hope that wasn't the burning question DFRS have been asking of Ben Brafman this morning! John T
  • Score: 17

12:32pm Tue 19 Aug 14

mudeford7 says...

Why was there so many fire engines there for a small electical fault and blocking the whole road and affecting the people that had to go home via the ferry
Why was there so many fire engines there for a small electical fault and blocking the whole road and affecting the people that had to go home via the ferry mudeford7
  • Score: 2

1:00pm Tue 19 Aug 14

B.F.G says...

Lots of libellous comments on here, it's about time a few people were banned from posting.
Lots of libellous comments on here, it's about time a few people were banned from posting. B.F.G
  • Score: -21

3:06pm Tue 19 Aug 14

TrevorH says...

I never trust microwave ovens.
I never trust microwave ovens. TrevorH
  • Score: 8

4:59pm Tue 19 Aug 14

ashleycross says...

Lord Spring wrote:
The next chef will not be called Alfred.
Nice one
[quote][p][bold]Lord Spring[/bold] wrote: The next chef will not be called Alfred.[/p][/quote]Nice one ashleycross
  • Score: -3

7:53pm Tue 19 Aug 14

cazzia says...

mudeford7 wrote:
Why was there so many fire engines there for a small electical fault and blocking the whole road and affecting the people that had to go home via the ferry
small electrical fault causing DEVASTATING FIRE hence the multiple fire engines.
[quote][p][bold]mudeford7[/bold] wrote: Why was there so many fire engines there for a small electical fault and blocking the whole road and affecting the people that had to go home via the ferry[/p][/quote]small electrical fault causing DEVASTATING FIRE hence the multiple fire engines. cazzia
  • Score: 6

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