Fans camp out for Bournemouth v Liverpool FA Cup tickets - but many miss out

Bournemouth Echo: UP FOR THE CUP: Cherries fans queue at the Goldsands Stadium UP FOR THE CUP: Cherries fans queue at the Goldsands Stadium

AFC Bournemouth fans braved a night of cold and rain to bag their tickets for the big FA Cup game against Liverpool – but many were left disappointed.

Within three hours of box offices opening on Saturday morning all tickets were gone, with another 180 unclaimed season ticket seats snapped up in 15 minutes when they were sold online and on the phone yesterday morning.

Those hunting for tickets began waiting at the Goldsands Stadium and at the Bournemouth International Centre on Friday evening.

It is thought that 500 tickets were available at the stadium and 750 at the BIC. The club’s ticketing website crashed and phone lines were jammed.

At Dean Court, thousands were turned away after waiting for hours in the cold.

Adrian Winwood, 54, and son Daniel, 18, were first in the queue, having pitched their tent at 7pm on Friday.

Daniel said: “It’s been quite a good laugh. It’ll be worth it to make sure we get tickets.”

Terry Scott, 37, who stood in line from 8pm the night before, said: “I’m really chuffed to get my ticket.

“The atmosphere here has been amazing – it’s a friendly club.”

And Teresa Chavra, who arrived during the morning to meet husband Gary with children Matthew, nine, Katie, seven and Josh, 13, said: “I could cry I’m so happy.

“We’ve been supporters for 20-odd years and I just can’t wait to see the game.”

Kylie Stokoe, seven, sat in the queue with parents Clair and Wayne Persence from 7am, but the family was turned away.

Lorraine Ballantine, of Westbourne, added: “I’ve been here since 6am. We’ve just been told there’s no way we’re going to get tickets. It’s absolutely ridiculous and it’s been so badly managed.”

Simon Djemming, 37, said he lost his temper after being told he wouldn’t be able to get his hands on a ticket.

“I watch them play every week, and yet people who have been once or twice before are getting their hands on these tickets. I’m so angry about it.”

And Kate Bennet, 38, who lives near Castlepoint, said: “We’ve been here since 6.30am and I cannot understand why they didn’t tell us earlier.”

Club overwhelmed by huge response

A CLUB spokesperson said on Saturday: “It’s unfortunate, but we went on Twitter at 8am today to tell fans not to bother turning up as there were so many people waiting.

“We have tried to be as fair as possible about this – sadly, there were always going to be people left disappointed.”

After the website crashed, stadium manager Liz Finney confirmed that tickets had been withdrawn from the internet to sell at Dean Court.

She said: “We are a bit overwhelmed here this morning by the response.

“There are more people here then we were expecting. There are only so many tickets and that means there is an extremely limited availability.”

The website on Friday said: “Non-season ticket holders must have a league ticket booking history to purchase tickets for this game. Purchases will be checked retrospectively to ensure this criteria is met.”

Touts selling match tickets for up to £500

TICKETS for the game were sold by touts for up to £500, witnesses claim.

Many disappointed fans were turned away from Dean Court after queuing for hours on Saturday morning for tickets.

But some of those who stood in line overnight and managed to get their hands on the prized tickets immediately began selling them outside the stadium to desperate punters.

With tickets for the East stand costing £22 for adults, one tout reportedly made more than 20 times the original price with a sale.

Josh James-Keen, who coaches a Christchurch youth team, said: “There were quite a few who sold on their tickets. A couple were sold for around £500, which is fairly unbelievable. I think it’s a real shame to see the tickets being flogged like that, especially after people had waited for hours to get them.”

Mixed emotions for supporters

AT the BIC, where the queue snaked around the car park, some fans were left angry as they accused the club of moving the goalposts on eligibility.

Barry Clark, from Bournemouth, told the Daily Echo: “We went to the Burton game and I rang up and asked if I bought tickets for the Watford game would that qualify us for the database and we were told it would.

“I’ve been here since 4am and we got there and flatly refused because they changed the rules yesterday.”

Kyle Seager, from Poole, was second in line with his friends, having queued all night.

But he was refused tickets and said: “I have a ticket for the Watford game and I went to the Brighton and Hove Albion game.”

However, many departed happy.

Jay Carter, 10, from Iford, queued with his mum Zoe and brother Leo. Jay said: “I’m really excited to see Liverpool. I think the game is going to be 1-1.”

Andy Saul, from Canford Heath, was first in the queue.Before the barriers were opened, he said: “I’ve been here since 8.30pm last night.

“The person in the office said the BIC was better because I wanted to get in the North Stand.”

Although Andy got a ticket for his son, it ended up being in the East Stand, he said afterwards.

Comments (15)

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6:52am Mon 20 Jan 14

alasdair1967 says...

At the end of the day there was always going to be disappointed fans as demand certainly outweighed availability,let's be honest this match could have easily sold out three times over,

I admire the clubs stance on the ticket allocation it seems that they have sold tickets to those people on the data base prior to the fa cup draw taking place, it's amazing how prior to the draw the burton game was no where near sold out even at 10 pounds a ticket soon sold out on the Monday ,as for the so called fans who thought they where eligible just because they had history for a game that had yet to be played the ones who had bought tickets for the Watford match ,there true loyalty was shown when they where demanding refunds when told they where not allowed to purchase tickets for the game

Final point as regards to the phone line and internet issues at the end of the day sadly that even happens to the large companies such as ticket master ,when there is a popular event with high demand even there systems crash
At the end of the day there was always going to be disappointed fans as demand certainly outweighed availability,let's be honest this match could have easily sold out three times over, I admire the clubs stance on the ticket allocation it seems that they have sold tickets to those people on the data base prior to the fa cup draw taking place, it's amazing how prior to the draw the burton game was no where near sold out even at 10 pounds a ticket soon sold out on the Monday ,as for the so called fans who thought they where eligible just because they had history for a game that had yet to be played the ones who had bought tickets for the Watford match ,there true loyalty was shown when they where demanding refunds when told they where not allowed to purchase tickets for the game Final point as regards to the phone line and internet issues at the end of the day sadly that even happens to the large companies such as ticket master ,when there is a popular event with high demand even there systems crash alasdair1967

6:58am Mon 20 Jan 14

alasdair1967 says...

I certainly question Barry clark when did you buy your match tickets for the burton and Watford match at a guess the Monday after the draw was announced !
I certainly question Barry clark when did you buy your match tickets for the burton and Watford match at a guess the Monday after the draw was announced ! alasdair1967

7:05am Mon 20 Jan 14

alasdair1967 says...

Final point this morning not related to this story but is relevant to the club,seems Danny ings is premiership bound ,do we have a sell on clause in place for him ?
Final point this morning not related to this story but is relevant to the club,seems Danny ings is premiership bound ,do we have a sell on clause in place for him ? alasdair1967

8:30am Mon 20 Jan 14

pete woodley says...

Why were the touts allowed to sell on their tickets right away outside the ground.
Why were the touts allowed to sell on their tickets right away outside the ground. pete woodley

8:42am Mon 20 Jan 14

kayackie says...

People like Barry Clark don't deserve tickets..please he didn't get any.
People like Barry Clark don't deserve tickets..please he didn't get any. kayackie

8:51am Mon 20 Jan 14

bobsworthforever says...

pete woodley wrote:
Why were the touts allowed to sell on their tickets right away outside the ground.
Shouldn't be allowed to resell tickets anytime anywhere what difference does it make
[quote][p][bold]pete woodley[/bold] wrote: Why were the touts allowed to sell on their tickets right away outside the ground.[/p][/quote]Shouldn't be allowed to resell tickets anytime anywhere what difference does it make bobsworthforever

9:09am Mon 20 Jan 14

pete woodley says...

If anyone knows of those selling on their tickets right away,please name them,they and their friends probably think its very clever.I feel very sorry for the real fans who missed out.
If anyone knows of those selling on their tickets right away,please name them,they and their friends probably think its very clever.I feel very sorry for the real fans who missed out. pete woodley

9:47am Mon 20 Jan 14

dorsetjack says...

At least the Liverpool fans won't have far to travel for an away game.
At least the Liverpool fans won't have far to travel for an away game. dorsetjack

10:12am Mon 20 Jan 14

Blackandred says...

I keep reading comments in the media from Bournemouth 'fans' who "have been a supporter for 20+ years" and "go to every home game" but are disgusted that they couldn't get a ticket for the Liverpool game. Why not buy a season ticket then?
I keep reading comments in the media from Bournemouth 'fans' who "have been a supporter for 20+ years" and "go to every home game" but are disgusted that they couldn't get a ticket for the Liverpool game. Why not buy a season ticket then? Blackandred

10:23am Mon 20 Jan 14

BarrHumbug says...

I feel sorry for the true fans of bournemouth but then if your a true fan then you should be a season ticket holder anyway? Most of those that queued for tickets wouldn't usually go from one season to the next, it's just because their want to see Liverpool, their not interested in Bournemouth, they'll probably have a Liverpool shirt on under their coats? They'd have probably had a better chance of getting tickets if they'd applied for ones in the away stand as I doubt many from Liverpool would be interested in traveling to a cup match, with a good chance that they will drop out of the top four tonight they've got far more important things to worry about than an FA cup tie?
I feel sorry for the true fans of bournemouth but then if your a true fan then you should be a season ticket holder anyway? Most of those that queued for tickets wouldn't usually go from one season to the next, it's just because their want to see Liverpool, their not interested in Bournemouth, they'll probably have a Liverpool shirt on under their coats? They'd have probably had a better chance of getting tickets if they'd applied for ones in the away stand as I doubt many from Liverpool would be interested in traveling to a cup match, with a good chance that they will drop out of the top four tonight they've got far more important things to worry about than an FA cup tie? BarrHumbug

11:11am Mon 20 Jan 14

alasdair1967 says...

pete woodley wrote:
Why were the touts allowed to sell on their tickets right away outside the ground.
Sadly the vermin that are touts will be found at any public event with high public interest can be found outside any venue with a sold out live event
[quote][p][bold]pete woodley[/bold] wrote: Why were the touts allowed to sell on their tickets right away outside the ground.[/p][/quote]Sadly the vermin that are touts will be found at any public event with high public interest can be found outside any venue with a sold out live event alasdair1967

11:54am Mon 20 Jan 14

Eddie's dog says...

Should have put the prices up to around £50 a seat; might have stopped all these problems, plus more money for the club.
Obvious really........
Should have put the prices up to around £50 a seat; might have stopped all these problems, plus more money for the club. Obvious really........ Eddie's dog

12:40pm Mon 20 Jan 14

bournered26 says...

I think it would have been fairer if the club had said that you must have previous booking history of a minimum of 5 league games .
I think it would have been fairer if the club had said that you must have previous booking history of a minimum of 5 league games . bournered26

3:16pm Mon 20 Jan 14

Palantir says...

BarrHumbug wrote:
I feel sorry for the true fans of bournemouth but then if your a true fan then you should be a season ticket holder anyway? Most of those that queued for tickets wouldn't usually go from one season to the next, it's just because their want to see Liverpool, their not interested in Bournemouth, they'll probably have a Liverpool shirt on under their coats? They'd have probably had a better chance of getting tickets if they'd applied for ones in the away stand as I doubt many from Liverpool would be interested in traveling to a cup match, with a good chance that they will drop out of the top four tonight they've got far more important things to worry about than an FA cup tie?
Couldn't disagree more. There are plenty out there (I used to be one of them) who find it not viable to have a season ticket; in my case as it was because of work shifts meaning I'd miss too many games to make the ticket worthwhile, but whenever I could get to a match I would go without fail, home or away. I've got my season ticket now so I'm happily in possession of my FA Cup ticket and guaranteed entry all season- however there are plenty of people who queued up who are in the same boat that I was.

I've got no doubt there were some 'plastics' and 'glory hunters' in that queue as well (Barry Clark comes to mind) but that doesn't mean every person who doesn't have a season ticket is not a true fan.

And as for your comment about the away attendance? Have a read of this little article off their website which confirms they've sold out. http://www.liverpool
fc.com/news/announce
ments/bournemouth-v-
lfc-sold-out
[quote][p][bold]BarrHumbug[/bold] wrote: I feel sorry for the true fans of bournemouth but then if your a true fan then you should be a season ticket holder anyway? Most of those that queued for tickets wouldn't usually go from one season to the next, it's just because their want to see Liverpool, their not interested in Bournemouth, they'll probably have a Liverpool shirt on under their coats? They'd have probably had a better chance of getting tickets if they'd applied for ones in the away stand as I doubt many from Liverpool would be interested in traveling to a cup match, with a good chance that they will drop out of the top four tonight they've got far more important things to worry about than an FA cup tie?[/p][/quote]Couldn't disagree more. There are plenty out there (I used to be one of them) who find it not viable to have a season ticket; in my case as it was because of work shifts meaning I'd miss too many games to make the ticket worthwhile, but whenever I could get to a match I would go without fail, home or away. I've got my season ticket now so I'm happily in possession of my FA Cup ticket and guaranteed entry all season- however there are plenty of people who queued up who are in the same boat that I was. I've got no doubt there were some 'plastics' and 'glory hunters' in that queue as well (Barry Clark comes to mind) but that doesn't mean every person who doesn't have a season ticket is not a true fan. And as for your comment about the away attendance? Have a read of this little article off their website which confirms they've sold out. http://www.liverpool fc.com/news/announce ments/bournemouth-v- lfc-sold-out Palantir

3:27pm Mon 20 Jan 14

Palantir says...

From my own observation of the whole ticketing issue, can I just ask what people who complained they didn't get a ticket were expecting? The stadium does not have a 20-30k capacity like some grounds - we're one of the smallest sized stadiums in the whole of the Championship and it was clear from the moment the draw was made that demand would vastly exceed supply.

That's not mentioning the fact that there was only one week before the match when the general sale releases went out. And aside from the 6k season ticket holders (that's around half our capacity)you have to filter in seats not being used because of camera installations (some season ticket holders had to be relocated to accomodate) these, FA dignitary tickets, corporate tickets etc as well. That's a handful of tickets available against a massive demand for them. The fact the away supporters are in the South Stand this time also means there are extra seats where the sterile strip for segregation usually sits.

On the flip side, if we sold out every match like that then it would be financially viable to not only build a permanent South Stand (with a capacity large enough to bump us up to 15-20k capacity overall) but to probably buy back our ground, fill in the corners and redevelop another stand as well.
From my own observation of the whole ticketing issue, can I just ask what people who complained they didn't get a ticket were expecting? The stadium does not have a 20-30k capacity like some grounds - we're one of the smallest sized stadiums in the whole of the Championship and it was clear from the moment the draw was made that demand would vastly exceed supply. That's not mentioning the fact that there was only one week before the match when the general sale releases went out. And aside from the 6k season ticket holders (that's around half our capacity)you have to filter in seats not being used because of camera installations (some season ticket holders had to be relocated to accomodate) these, FA dignitary tickets, corporate tickets etc as well. That's a handful of tickets available against a massive demand for them. The fact the away supporters are in the South Stand this time also means there are extra seats where the sterile strip for segregation usually sits. On the flip side, if we sold out every match like that then it would be financially viable to not only build a permanent South Stand (with a capacity large enough to bump us up to 15-20k capacity overall) but to probably buy back our ground, fill in the corners and redevelop another stand as well. Palantir

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