Passengers ordered off Wilts and Dorset bus in Westbourne after coffee spilt

NOT SO FAST: Robert Readman was stopped from getting on a Wilts and Dorset bus after a lady spilt her coffee – the driver ordered everyone off the vehicle saying it was a safety hazard. Picture: Sally Adams NOT SO FAST: Robert Readman was stopped from getting on a Wilts and Dorset bus after a lady spilt her coffee – the driver ordered everyone off the vehicle saying it was a safety hazard. Picture: Sally Adams

A PASSENGER said a bus driver ordered his vehicle to be cleared after a lady spilt some coffee in a case of “health and safety gone mad”.

Robert Readman from Bournemouth was trying to board the Wilts and Dorset M2 service near Iceland in Westbourne.

He said the young lady in front of him spilt around one third of a cup of coffee on the left hand site of the passenger entrance.

Mr Readman, 71, a travel agent, said: “The bus driver told everyone ‘we can’t go, it’s too dangerous’. There were about 10 people on board.

“He shut the doors, pulled the bus to the kerb and ordered everybody off and phoned to somebody at the depot to come and clean it.

“The ridiculous thing was the amount spilt was far less water than you would get when people are getting on and off in the rain.

“I just thought it was health and safety gone mad. I’ve seen worse spills from Coke cans rolling around the floor by the seats.”

The incident happened around 12.30pm on Tuesday, February 28.

A Wilts and Dorset spokesman said: “We will carry out an internal enquiry regarding the incident.

“We would like to apologise to the inconvenienced passengers should it be found that the driver had over reacted to any perceived health and safety threat.”

Comments(38)

H2o-hara says...
9:20am Tue 6 Mar 12

Maybe this was a little over reacted. But I thought the initial rule was no eating or drinking on buses.There's nothing worse than boarding a bus smelling of takeaways.

BIGTONE says...
9:44am Tue 6 Mar 12

So now you know.Don't even cry on a bus or you will all be thrown off!!!!

Tig says...
9:59am Tue 6 Mar 12

This is a joke, right? Please say it is.
.
Oh no, I forgot, we're living in Nanny State Britain where Health and Safety has gone mad, and all common sense has gone out of the window.

live-and-let-live says...
10:02am Tue 6 Mar 12

it brings tears to my eyes. whatever has happened to this once fine country?

The Renegade Master says...
10:15am Tue 6 Mar 12

Wouldn't it have been more sensible for the driver to have a roll of tissue to deal with incidents like this?
Oh wait, the poor driver might injure himself bending down I suppose.
Health and Safety should not be used as an excuse for common sense. The driver of the bus should be ashamed of himself for being such a jobsworth.

HRH of Boscombe says...
10:19am Tue 6 Mar 12

I can't believe the driver really thought it was a health & Safety risk.
.
Just another miserable and bitter bus driver looking to inconvenience people whenever possible.
.
That or he really took a dislike to this woman and hoped the others would have a go at her.

Bewildered1 says...
10:24am Tue 6 Mar 12

Well done that driver. Its time to turn back the rising tide of lattes.

Derf says...
10:27am Tue 6 Mar 12

what'sthe problem here?
surely everyone could just jump on one of the three M2's running directly behind it.

muscliffman says...
10:34am Tue 6 Mar 12

In view of the drivers actions I hope there is more to this than reported. If not, what another sad reflection of the decline in intelligent common sense.
Presumably if it rains we must all stay indoors - let alone think of boarding a bus.
Health & Safety - an excuse for idle stupidity.

static kill says...
10:35am Tue 6 Mar 12

I was going to say something, but after carrying out a risk assessment I decided not to, just in case.

muscliffman says...
10:36am Tue 6 Mar 12

Derf wrote:
what'sthe problem here?
surely everyone could just jump on one of the three M2's running directly behind it.
Good idea Derf, but this was the one at the back, 30mins until the next bunch.

Ohec Blimey says...
10:54am Tue 6 Mar 12

"Mr Readman, 71, a travel agent"

Are you sure that this is not the same Robert Readman who is a serial show off and will do almost anything to get his name in a newspaper. Any newspaper?

Picture this time Bob! Nice one!

Cuban1 says...
10:55am Tue 6 Mar 12

So will they do the same thing when it is raining and the bus is leaking water everywhere? How ridiculous!

WOC says...
11:10am Tue 6 Mar 12

Health & safety treats are the worst kind!

polblagger says...
11:51am Tue 6 Mar 12

Instead of demonising the poor bus driver you need to look at root of this problem.

Drivers are given these health and safety instruction by company management.

Why?

Because the company can't afford to pay out the string of benefit scroungers and chavs using no-win-no-fee companies to bring fake injury claims.

So don't blame the driver or the bus company. Blame the lazy pond life that thinks that our legal system is income support.

Bob49 says...
11:56am Tue 6 Mar 12

"Oh no, I forgot, we're living in Nanny State Britain where Health and Safety has gone mad" said th spkesman for the Daily Mail, who further warned such actions could lead to another collapse in house prices.

To the rest of us it is a reaction to the fear of litigation. For evey squeak about health and safety read 'no win no fee'.

Until Joe Public stops thinking that everything that happens is an entitlement to claim money then people who work with said Joe Public will do whatever it takes to protect themselves ie "the Wrightington, Wigan and Leigh NHS Trust paid out £3,980 to a nurse who slipped on a piece of potato on a ward floor" taken from the same newspaper that is an 'elf and safety obsessive".

Maybe some of the 'obsessives' might care to look up the words 'cause' and 'effect' or just look up a see there's another bus coming. As to things getting out of proprtion maybe Mr Readman might consider the time he has spent over this, even posing for a photo and who really are the obsessives.

goodoldecho says...
12:29pm Tue 6 Mar 12

What beggars belief is that someone thought this would make interesting news and went to the Echo .... another non-story.

live-and-let-live says...
12:30pm Tue 6 Mar 12

i watched a council worker (not poole or bournemouth but not far away) who was covering 2 public benches with red and white warning tape. when asked why he was doing it he pointed to a few spots of tomato ketchup on the benches. i said 'wouldnt it make more sense to wipe the sauce off?' he replied that it wasnt his job and he didnt have the equipment. theres no hope is there?

TheDistrict says...
12:30pm Tue 6 Mar 12

live-and-let-live wrote:
it brings tears to my eyes. whatever has happened to this once fine country?
Because this fine country is run by idiots, being led by Euro beaurocrats, who are bigger idiots. We need to get out of Europe, and bring in a government for the people.

Lord Spring says...
12:35pm Tue 6 Mar 12

Dont blame the nanny state, where are peoples manners I was always told to sit at the table to eat and drink and I would have thought the Westbourne Bard would have raised that point

fedupwithjobsworths says...
1:02pm Tue 6 Mar 12

TheDistrict wrote:
live-and-let-live wrote: it brings tears to my eyes. whatever has happened to this once fine country?
Because this fine country is run by idiots, being led by Euro beaurocrats, who are bigger idiots. We need to get out of Europe, and bring in a government for the people.
Don't blame Europe, it's our UK Jobsworths who are to blame - no other country in Europe would employ them!

ekimnoslen says...
1:02pm Tue 6 Mar 12

H2o-hara wrote:
Maybe this was a little over reacted. But I thought the initial rule was no eating or drinking on buses.There's nothing worse than boarding a bus smelling of takeaways.
Agreed. Have you ever travelled on the 1C with a drunk swilling Special Brew on the back seat.
Not a pleasant smell. If such activities were banned there would be no-one to enforce them so why bother.

EdBmth says...
2:02pm Tue 6 Mar 12

First the disaster with the Costa Concordia, then the fire with the Costa Allegra and now the incident with the Costa Coffee... Will it never end ??

B.A.T.A.G. says...
3:01pm Tue 6 Mar 12

Just one comment on this issue and that is 'WHY DID THE BUS DRIVER ALLOW THIS WOMAN ON THE BUS IN THE FIRST PLACE WITH A HOT DRINK' thats where the Health & Safety rule should of been imposed. Come on bus drivers stick to the rules being your companies want us passengers to stick by them.

B.A.T.A.G. says...
3:01pm Tue 6 Mar 12

Just one comment on this issue and that is 'WHY DID THE BUS DRIVER ALLOW THIS WOMAN ON THE BUS IN THE FIRST PLACE WITH A HOT DRINK' thats where the Health & Safety rule should of been imposed. Come on bus drivers stick to the rules being your companies want us passengers to stick by them.

Frank Spencer says...
4:07pm Tue 6 Mar 12

Surely on a wet day with a few umbrellas on board there would be at least this much fluid around?

calmdowndear says...
4:38pm Tue 6 Mar 12

Its clear the driver had over reacted in this situation,whats was wrong with him getting a cloth and mopping it up himself.no worse then wet from when it rains....madness.

Finbarr Finkelstein says...
6:54pm Tue 6 Mar 12

Ohec Blimey wrote:
"Mr Readman, 71, a travel agent"

Are you sure that this is not the same Robert Readman who is a serial show off and will do almost anything to get his name in a newspaper. Any newspaper?

Picture this time Bob! Nice one!
Mr Readman may not be a show off, he may be a tireless champion of the oppressed and downtrodden citizens of this borough

John T says...
7:35pm Tue 6 Mar 12

Finbarr Finkelstein wrote:
Ohec Blimey wrote: "Mr Readman, 71, a travel agent" Are you sure that this is not the same Robert Readman who is a serial show off and will do almost anything to get his name in a newspaper. Any newspaper? Picture this time Bob! Nice one!
Mr Readman may not be a show off, he may be a tireless champion of the oppressed and downtrodden citizens of this borough
I heard that serial show off Robert Readman is going to spill a packet of rice crispies when he gets on the bus tomorrow.

winton50 says...
3:35pm Wed 7 Mar 12

Suppose the next person on the bus after the concerned Mr Readman was a mother and her child who then slipped on the coffee causing a nasty injury.
The next day you'd have a typical Ohec story with a picture of a sad looking mother and child and a claim against the bus company.

We get the kind of society we deserve

sully1202 says...
9:04pm Wed 7 Mar 12

HAS EVERY1 JOINED THE FACEBOOK GROUP FOR WILTS AND DORSET IT IS CALLED

IM A WILTS AND DORSET BUS AND BEING LATE WAS MY IDEA

cardomon says...
11:29pm Wed 7 Mar 12

Was going to take this seriously then I saw its that idiot Readman who writes all the barnpot letters to the Echo. What a numpty

Tango Charlie says...
7:55am Thu 8 Mar 12

I'd just like to see it from the other side!

What would the Echo headlines be if an eldery passanger has slipped on the coffee (which DOES have different properties than rain water) and fallen?
How about "Elderly passanger injured because bus driver does not enforce health and safety".
Or
"Injury because of uncaring attitude of bus driver".

Another much ado about nothing.....

ashleycross says...
8:46am Thu 8 Mar 12

I have used the bus both when pregnant and when carrying a toddler and pregnant. I really appreciate this driver and wilts and dorset taking the safety of its passengers seriously. These old people(71) that couldn't care less about anyone's safety are a flippin menace (have you seen how they cross the road for example?) and the reason we have to have rules and regulations. If they were a bit more caring of other people then we wouldn't need so many rules to protect the vulnerable (me when I was pregnant and me when I will be older) against their inconsiderate behaviour.

Cyberbia says...
1:12pm Thu 8 Mar 12

Tango Charlie wrote:
I'd just like to see it from the other side!

What would the Echo headlines be if an eldery passanger has slipped on the coffee (which DOES have different properties than rain water) and fallen?
How about "Elderly passanger injured because bus driver does not enforce health and safety".
Or
"Injury because of uncaring attitude of bus driver".

Another much ado about nothing.....
Well said!

It wasn't a case of health and safety gone mad - it was a case of making sure someone didnt go base over apex on the slippery plastic-based floors fitted to modern buses.

I fully agree with Tango Charlie. If someone had slipped over or skidded on the spilt coffee, then the very same one's who complain about "health and safety go mad" would be the very same to be up in arms shouting "Why didn't the bus driver do anything about it???!!!!" I know of someone who slipped over a small piece of a plastic bottle on a stairway measuring a 1/2 an inch. He's now permanently in a wheelchair, paralysed from the waist down after slipping and breaking his back!! Not funny!!

B.A.T.A.G. says...
5:13pm Thu 8 Mar 12

Cyberbia wrote:
Tango Charlie wrote:
I'd just like to see it from the other side!

What would the Echo headlines be if an eldery passanger has slipped on the coffee (which DOES have different properties than rain water) and fallen?
How about "Elderly passanger injured because bus driver does not enforce health and safety".
Or
"Injury because of uncaring attitude of bus driver".

Another much ado about nothing.....
Well said!

It wasn't a case of health and safety gone mad - it was a case of making sure someone didnt go base over apex on the slippery plastic-based floors fitted to modern buses.

I fully agree with Tango Charlie. If someone had slipped over or skidded on the spilt coffee, then the very same one's who complain about "health and safety go mad" would be the very same to be up in arms shouting "Why didn't the bus driver do anything about it???!!!!" I know of someone who slipped over a small piece of a plastic bottle on a stairway measuring a 1/2 an inch. He's now permanently in a wheelchair, paralysed from the waist down after slipping and breaking his back!! Not funny!!
But as I stated in my comment THIS DRIVER IF HE HAD BEEN DOING HIS JOB PROPERLY AND KEPT TO THE COMPANIES CONDITIONS THIS PASSENGER SHOULD NOT OF BEEN ALLOWED TO HAVE BOARDED THE BUS WITH A HOT DRINK if he had done this no story would of been printed in the Echo and none of us would be making any comments on these pages.
Finaly I hope the management of Wilts & Dorset More Buses really discipline and punish this driver for breaking a Health & Saftey and also Companies Conditions.

ashleycross says...
8:57am Fri 9 Mar 12

Frank Spencer wrote:
Surely on a wet day with a few umbrellas on board there would be at least this much fluid around?
The difference is that on a wet day you would expect patches of water and look out for them. In this case it was coffee so you wouldn't be treading your way carefully as you would if it had been raining and would be more likely to slip in an even smaller bit of liquid as you wouldn't be expecting it.

Jean-Pierre Blaireau says...
1:14pm Fri 9 Mar 12

Drinks and smelly food should be banned from buses. The driver should have the guts to refuse entry to passengers carrying burgers, fish and chips & c. The food is consumed, causing a smell, and often the containers, cans, bottles & c are left as litter on the bus floor.

Enough is enough!

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