Recently I attended the Endoscopy Department at the Royal Bournemouth Hospital.

As the procedure involved was new to me and although ‘minor’ I was very apprehensive and nervous.

From the moment I was checked in at reception until I was receiving my tea and biscuits afterwards I was treated with the utmost kindness and understanding.

The doctor and nurses were superb and I couldn’t have received better treatment in the most exclusive private clinic.

A huge ‘thank you’ to everyone concerned and ‘Well done’ NHS!

Shirley Del Sette, Burnham Drive, Bournemouth