PHEW Bournemouth’s answer to “Tesco made me feel like a criminal” (What you’re saying online, Echo, July 26) doesn’t surprise me.

I was at a Tesco express branch a few weeks ago, early in the morning.

When I wanted to pay, the woman (who seemed to have some kind of supervisor role) asked me to pay at the self-service desk. When I told her I didn’t have a card to use, she told me it took coins.

I said I didn’t know how to use it because I had been out of the UK for nearly 30 years and was unfamiliar with the machine.

She shouted across the shop to her colleague: “This customer doesn’t know that the self-service takes coins!” and then asked him to come and serve me.

There were almost no other customers in the shop at the time but she was too good to quickly serve a customer herself.

However, she was still able to be rude and mock this customer who, in his absence from the UK, has experienced politeness and customer service abroad which this woman will probably never accomplish due to her attitude.

I don’t buy at Tesco’s any more.

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