NO wonder the post office is a shambles.
I still believe in letter writing as opposed to e-mails. I recently sent two letters from a local post office.
I stood in a long queue and it took twenty minutes to be served as there was only one person serving. I asked for both letters to be posted first class.
- Send us a letter for publication, email letters@bournemouthecho.co.uk
I wanted to pay and stick the stamps on myself and post the letters in a post box.
The assistant would not give me the stamps nor my change till I handed over the letters.
“There is no number on the addresses” I was told.
My reply was that both houses were named and I had the proper post codes as well.
I had to listen to a lecture on address writing before I was allowed to go and I was also told that “in future I would not be able to post a letter without a house number”.
I also try and use local services and I occasionally purchase a lottery ticket from another post office nearer to home.
I fill in my ticket with all the appropriate boxes ticked and hand over the ticket to the assistant in the post office.
Each time I have to hand it back as they have printed out the wrong game.
Today I went to post a letter in Westbourne.
I had to wait till the assistant finished her chit chat with another assistant.
I asked for my letter to be posted and placed it on the scales.
Before any other conversation took place I was asked “What’s in it then ?” I said that I was posting it on behalf of someone else and I had no idea what the contents were. “Well you cannot post it then” was the next reply.
No manners, no sorry, just a 100 per cent rude jobsworth.
I am sure that they would all be the first to complain about sloppy service if they went into a pub and were treated similar.
They are certainly not having a happy new year.
COLIN BECK
Virginia Close,
Verwood
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