TWO Poole marinas are once again celebrating five star Gold Anchor status, the internationally-recognised sign of quality assessed by The Yacht Harbour Association (TYHA).

Poole Quay Boat Haven and The Port of Poole Marina, which are both managed and operated by Poole Harbour Commissioners (PHC), have now been awarded these top assessments for the fourth year running.

Kerrie Gray, manager of Poole Quay Boat Haven and Port of Poole Marina, said: “Last year was a difficult year for everyone.

"So, it was a real boost to hear that after the meticulous review process we had once again been awarded a five Gold Anchor status.

"The marina team pride itself on maintaining a high standard of care for our visitors, this prestigious accolade is a credit to them and their continuous hard work and commitment.

"For that, I thank and congratulate them all."

The Gold Anchor Award Scheme ratings vary from one to five gold anchors and involves a three-stage process, including an independent assessment, a ‘mystery shopper’ telephone inquiry, and a berth holder’s online questionnaire.

It is a voluntary assessment focusing on customer service and facilities within marinas and harbours.

Kerrie said: “We are proud to be recognised for the service we provide and would like to thank our loyal customers for their continued support.

"We see over 9,000 visitors pass through Poole Quay Boat Haven each year, we will continue to offer the best service we can in a hope that they will return to Poole time and time again."

Meanwhile, Jon White, general manager of TYHA, said: “A huge congratulations to Poole Quay Boat Haven on achieving their recent five Gold Anchor accreditation.

"Kerrie and her team have worked extremely hard during these challenging times to ensure a continued high-level standard of quality service and excellent facilities, gaining them their well-deserved five Gold Anchors once again”.

Poole Quay Boat Haven offers up to 125 berths for everything from jet skis to 75m superyachts, the Port of Poole 90 berths up to 50m.

Chris Saunders, director of destination and culture at BCP Council , said: "This prestigious award is great news again for Poole and is just reward for all of the hard work and commitment that has gone into delivering this quality service.

"Poole is a modern contemporary resort with a high-quality natural environment, hotels and attractions.

"The continued achievement of this award adds to that quality message and helps to put the town in the forefront as a leading UK boating destination."