Waitrose recall warning as supermarket apologises to shoppers

A Waitrose spokesman said: “We apologise that it has been necessary to recall this product and for the inconvenience caused.” <i>(Image: Anthony Devlin/PA Wire)</i>
A Waitrose spokesman said: “We apologise that it has been necessary to recall this product and for the inconvenience caused.” (Image: Anthony Devlin/PA Wire)
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Waitrose is recalling one of its products as the Food Standards Agency (FSA) issued a “do not eat” warning to shoppers.

The supermarket has recalled its Waitrose Indian Takeaway for 2 because some of the boxes have been mispacked with spring rolls.

The spring rolls contain sesame and soya which is not mentioned on the label, making them a health risk to anyone with allergies to the ingredients.

The affected boxes have a use by date of July 25, 2025.

A spokesman for the FSA said: “Waitrose and Partners is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall.

“The company has also issued a recall notice to its customers, which explains to customers why the product is being recalled and tells them what to do if they have bought the product. 

“If you have bought the above product and have an allergy to sesame and/or soya, do not eat it.

“Instead, return it to your local Waitrose and Partners branch for a full refund.

“Please contact Waitrose Customer Care on 0800 188 884, option 4, for further information.”

A Waitrose spokesman added: “We apologise that it has been necessary to recall this product and for the inconvenience caused.”


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What is a product recall?

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product).

The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food.

In some cases, a 'Food Alert for Action' is issued.

This provides local authorities with details of specific actions to be taken on behalf of consumers.

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