A CARE home in Three Legged Cross previously rated as ‘requires improvement’ has been rated 'Good' following a recent inspection by the Care Quality Commission (CQC).

The unannounced inspection of Waterloo Care Home in Ringwood Road on August 16 and 17, saw the home classified as ‘Good’ overall and in all key areas (Safe, Effective, Caring, Responsive and Well-led) in a report published on September 9.

Inspectors found residents and staff alike spoke warmly about the positive culture within the home; praising the way the care teams interacted with residents in a kind and considerate manner.

Relatives were keen to highlight the openness of the home, with visits from family and friends always encouraged.

Waterloo Care Home registered manager Tammy Maidment said: “Everyone at Waterloo was delighted to receive the report from CQC and to be rated ‘Good’ in all regulated areas.

“On a personal level, I would like to thank everyone who contributed to the inspection, the kind comments really do go a long way.

“I cannot thank the whole team enough for what they do on a daily basis to enhance the lives of the people we are entrusted to care for.”

The last rating for the home was ‘requires improvement’ published on July 25, 2019.

A CQC spokesperson said: “The provider completed an action plan after the last inspection to show what they would do and by when to improve.

“At this inspection we found improvements had been made and the provider was no longer in breach of regulations.”

Waterloo Care Home delivers care to older people over 65.

The care team is trained to support residents with dementia, Alzheimer’s and Parkinson’s; as well as those with historic brain injuries and mental health issues.