A LUXURY hotel in the New Forest has been named as a finalist in awards celebrating customer service at weddings venues.

Balmer Lawn Hotel and Spa, located near Brockenhurst, is a contender in the Guide for Brides Customer Service Awards 2022.

Ruth Mundy, Balmer Lawn wedding co-ordinator, said: “We’re absolutely thrilled to be named as finalists in the Guide for Brides Customer Service Awards 2022.

“We pride ourselves on our customer service here at the hotel, especially for weddings. We go above and beyond to ensure all wedding parties are treated to an experience of only the highest standards. Respect, quality and everlasting memories are what our happy couples can expect upon their visit to our luxury New Forest escape.”

The Customer Service Awards 2022 is run by Guides for Brides and aims to recognise excellence in wedding destinations across the UK. Finalists are hand-picked for their ability to provide customer service that goes above and beyond the call of duty.

The overall winners of the Guides for Brides Customer Service Awards 2022 will be announced at an awards ceremony at Oxford Town Hall, on Wednesday, March 9.