LEVELS of shoppers at the Dolphin Shopping Centre in Poole has now reduced after an initial influx of people when non-essential retailers reopened.

More than 30 non-essential shops reopened in the centre on April 12 and a further 11 new stores opened their doors for the first time in Kingland Crescent.

And the manager of the Dolphin Centre, John Grinnell, said they have learnt from previous reopenings.

He said: “We have proficiently managed the reoccupation of the centre three times now over the past year.

“Each time we have taken learnings from the previous to ensure that customer safety and wellbeing continues to be at the core of everything that we do.

“Our shoppers are well-accustomed to the measures we have in place at the centre and continue to adhere to these to ensure a safe environment for everyone.

“We saw some initial queues on the first Monday morning ahead of reopening, but it has reduced now to much lower levels.

“Our extended opening hours for this initial launch period has helped manage the flow of people in the centre at peak times.”

Contactless hand sanitiser stations have been positioned throughout the centre, whilst enhanced and more frequent cleaning routines are being carried out daily on frequent touch points.

The centre has adapted its layout to reflect social distancing measures. A one-way system remains in place, along with required social distancing floor markers. In addition, each retailer has a team member at its entrance to manage the number of shoppers inside.

A mother and daughter from Hamworthy who wished to remain anonymous, visited the centre for first time since lockdown lifted on Wednesday, April 28.

The mother said: “We’re finding the shopping experience much better than we thought. People are sanitising their hands and social distancing, everyone seems to be doing the right things.

“We purposely came down earlier so that it wasn’t too busy. It’s good to see things getting back to normal.”

Rebecca Croad, a local Poole shopper, added: “It’s great that the one-way systems go all the way through the centre and people are respecting this guidance and wearing their masks. The addition of the hand sanitiser stations is brilliant because they are non-touch.”