PASSENGERS who hold a season ticket, weekly or daily ticket with South Western Railway and travelled frequently during the strike in December have been offered additional compensation.
Phase one of the scheme has seen around £2.6m of compensation paid to over 34,500 customers so far who we hold accurate and up to date details for.
Phase two of the scheme launches this week and SWR has asked customers who held, weekly season tickets and daily tickets, as well as those customers with longer-term season tickets who haven’t been contacted by SWR during phase one, to apply for compensation.
During the December strikes, SWR carried more than 80 per cent of its usual passengers, however, given the duration and intensity of the strike, compensation over and above the normal delay repay arrangements is being offered in recognition of the disruption customers faced.
Customers can apply for compensation by going to our dedicated page on the SWR website www.southwesternrailway.com/dec-comp
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