A SOLD-OUT show which was set to visit the BIC has officially been cancelled – just a month after the full arena tour was postponed.

Confusion had surrounded the status of the Stepback! 90s vs 00s event, which had been due to take place in Bournemouth on November 24.

Peter Andre, 5ive, BoyzLife, B*Witched, Blazin' Squad, Booty Luv and East 17 were among the acts due to perform. Tickets were priced at £52 each, and it is understood the night had sold out.

However, more than 1,000 people across the county have now joined a Facebook page complaining that they've been left out of pocket due to the collapse of the tour, which was due to visit London, Liverpool, Brighton and Manchester, as well as other towns and cities across the UK.

Stepback Concerts Ltd, which is run by Daniel Nelmes, is still active according to Companies House, although earlier this month, an official notice was posted to say compulsory strike-off action against the company has been discontinued.

The event's official Facebook page doesn't appear to be working and those who were due to attend events around the country say they've been unable to contact Stepback for refunds via either telephone or email. Some say they have been left in tears in a bid to get their money back.

Stepback's website is also not working, although on Tuesday afternoon, a statement was posted on the page.

It reads: "It is with deep regret that we must advise due to legal issues we are having to cancel all events organised by Stepback Concerts Ltd.

"We have explored all options in order to try and restructure the events but unfortunately have not been able to do so.

"As of November 12, all events organised by Stepback Concerts Ltd have been cancelled. Ticket holders for any of our events are advised to contact their point of purchase for a refund. Anyone who purchased tickets via our website is advised to contact their bank or credit card provider to obtain refunds."

It is understood that, as the company hasn't announced liquidation or bankruptcy, banks were unable to do anything to support those affected until the event is formally cancelled rather than postponed.

In late October, the BIC reportedly told customers the event would "definitely" be going ahead in the future "with a bigger line-up".

However, one woman who bought tickets said she has emailed the BIC's advertising and marketing department and said the organisation "clearly" has "no faith in the event going ahead".

This week, the venue has emailed all of those affected to say Stepback has now officially been called off due to "unavoidable circumstances".