THE transformation of Dorset's councils is proceeding too fast for Bournemouth to keep residents informed via its website, the borough says.

At a full council meeting, resident Conor O'Luby said: "Bournemouth council's website is less than helpful as regards learning about the roles and responsibilities of council officers, providing little more than an organisation chart.

"Would the council please consider adding sections to the website explaining the functions of the various departments listed on the chart and the work officers are engaged in."

However Cllr Anne Filer, cabinet member for corporate efficiency, said the "exciting but very fluid" restructuring process made this "impossible".

"The next two to three years are going to be a period of unprecedented and rapid change for the council, and by next year for the new unitary council," she said.

"Things are changing so quickly that nobody, members of the public nor councillors, can any longer expect to pick up the phone to an individual officer.

"The functions of the council continue to be carried out, though maybe in a different way and not necessarily by named officers or even the same department that they were before.

"As we strive to become ever more efficient and to transform the way we do business there is too rapid a movement of shared services, shared roles and mergers of departments for the website to keep these up to date."

She added: "The best way for members of the public to find out what work officers are engaged in is to attend overview and scrutiny panel meetings and cabinet meetings."