BOSSES at the Ageas Bowl have apologised to fans for the “manic chaos” after Friday night’s Rod Stewart concert.

Event organisers at the Ageas Bowl have launched an investigation after they were slammed by fans who faced two-hour delays getting out of the venue and criticised the “poor organisation” of the concert.

As reported more than 26,000 fans attended the gig on Friday night – but scores of them have filed complaints and demanded refunds after reports of delays, drunken fighting and an elderly woman breaking her hip when she tried to exit the ground and another hit in the neck.

Now a spokesman for the Ageas Bowl has revealed they are reviewing the night and investigating with the stewarding and traffic management companies they worked with for the event.

It comes after reports that it took fans, many of whom had paid over £120 for a ticket, more than two hours to get out of the cricket ground in West End.

There have been complaints of huge queues at the gates and bars, poor crowd control and ticket office chaos which saw people arriving at their seats to find people sitting in them.

Witnesses told of the “mayhem” as they attempted to leave the ground which left a “sour taste” after the show.

But a spokesman has said the majority of people attending the concert had a fantastic time.

He said: “We are aware of and are sorry for some delays exiting the Ageas Bowl after the Rod Stewart concert that were longer than expected for an event of this scale. We are already working with the companies who provide our stewarding and traffic management services to review proceedings against the detailed plans that were in place, to fully understand the cause.

“At the same time we hope that local stakeholders will acknowledge the benefits that the Ageas Bowl brings to local people and the local economy and recognise that the vast majority of people attending Friday’s concert had a fantastic time.”

Eastleigh MP Mims Davies has said action should be taken to prevent similar “chaos” at future events.

She said: “I have received several complaints over the weekend about long queues, bad organisation and some anti-social behaviour at the concert and this is very disappointing to hear.

“The Ageas Bowl holds these sorts of events regularly, usually without any incident, but it appears there were issues this time around.

“No-one wants their evening disrupted or ruined by bad organisation or bad behaviour so I will be contacting the organisers to see what went wrong and to seek assurances that it won’t happen again.”

“It’s great that a venue in our area can attract such a world renowned act, but the experience really has to be up to scratch and it appears it wasn’t for some people.”

A spokesman for Eastleigh Borough Council said that they have an Ageas Bowl Safety Advisory Group which works alongside Hampshire County Council and emergency services to review events and make recommendations on future management.

He added: “The safety advisory group follow-up meeting will give the council, its partners and Ageas Bowl management an opportunity to collectively review Friday’s concert, share any concerns and make recommendations on the management of future events.”