A POOLE nursing home has been slammed once again by the health and social care watchdog after it was deemed “not safe”.

The Care Quality Commission has taken enforcement action against Avalon Nursing Home in Branksome Park after being rated “inadequate” in four of the five inspection areas. The home was told to make immediate changes after it failed every single aspect of a CQC inspection in August.

In their latest report, which was published on Monday, inspectors said the home had “failed to make improvements” and the CQC is taking action “to protect the health, safety and welfare of people using the service”. The Echo understands the home is unable to take in new residents and must provide reports about its progress on a monthly basis.

The owner of the home, former AFC Bournemouth chairman Abdul Jaffer, insists a number of changes have been made at the home, which cares for 17 people, following the inspectors’ last visit in October. The damning report, comes less than a month after Mr Jaffer closed Marlborough House, which had also been rated “inadequate”, amid claims it was “no longer viable”.

During their visit to Avalon, the inspectors observed one person in a wheelchair being repeatedly pushed into a lift door.

The report states: “The member of staff was struggling to push the person out of the lift and repeatedly hit the person’s knees and feet against the lift door that was closing.”

They watched another resident, who was at high risk of choking, being fed while lying down and found that “medicines were not always given when prescribed”.

When speaking with the inspectors, one person said they “dreaded it” when staff assisted with personal care because it was “rushed” and they were “manhandled”.

Mr Jaffer said “significant changes” have been made since the inspection, including the appointment of a new care home manager.

He said: “We are confident that these changes will satisfy a number of the points raised by CQC. We would welcome back CQC any time to witness all the improvements we have made within the home.”

He added: “The care and welfare of our residents has been, and always will be, the most important priority for us and the feedback we have received from relatives about the standard of care at Avalon has been really encouraging.”