AFTER months of complaining a frustrated mum is finally having the flooring of her brand new home fixed - after she contacted the Daily Echo.

Raven Carlton, her husband Dougie and their three children aged four, 10 and 12, moved into one of the new homes on the much-lauded development on the Old Hamworthy First school site in Blandford Road.

After years left vacant and derelict, the site was finally transformed and thirty new homes were officially opened by the Mayor Councillor Peter Adams in June. It was visited by housing minister Kris Hopkins MP as an example of the high quality housing going up in the area.

The Carltons moved into their place at Scholars Walk, but were dismayed to discover the dream home they were paying £175 a week for had a major problem.

Straight away they noticed the vinyl tiles were rippled and raised in the hall and living room – and were shocked to discover the floor beneath was wet.

They reported the issue to Spectrum Housing – who passed it on to the builders Drew Smith.

Plumbers visiting the home didn’t find a leak and Raven claims two different contractors told her the flooring needed to be lifted, the area dried out and the tiles replaced. But nothing was done for months and Raven says instead she was blamed for mopping the floors.

But now, just days after she contacted the Echo, her flooring is set to be replaced.

She said: “I feel much better – it’s one thing to tick off the stress list, but I shouldn’t have had to go to such lengths to get it fixed.”

Paul Read, director of development at Spectrum Housing Group, said the contractor Drew Smith were aware and had inspected the property.

“In new homes there is a period of a year set aside to allow any defects that arise to be dealt with by the contractor and Spectrum enforce this on behalf of our residents to ensure that we have the quality of home we expect for them.”

No one from Drew Smith was available for comment.