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Vodafone users: ‘We’re still getting a poor service’
5:32pm Monday 11th June 2012 in North Dorset
People have used the company’s technical forum to report a litany of complaints about their signal, data services and text messages since mid-May.
One customer said: “I can call or text other people but I can now no longer receive calls or text messages.”
A customer wrote: “If this matter is not resolved ASAP I shall be seeking to have my contract cancelled too.”
One person posted a summary of a statement he said his employer had been sent by officials at Vodafone during May.
The statement said: “All cell sites along the south coast and up to London are being updated to make way for more traffic of usage during the Olympics, this is what’s causing the issues.
“They do not have a time scale on this, however they have said that both Bournemouth and the DT11 & DT12 areas will be effected for at least the next 7 days.”
A Vodafone spokesman told the Echo: “We have some planned work to upgrade the network in Blandford which will cause intermittent signal problems. “We apologise for the inconvenience while this essential work is carried out.”