FRAUDSTERS are now using background hold music in a bid to make their calls more convincing, Dorset Police have warned.
Organised crime groups are attempting to defraud members of the public by impersonating the customer’s bank and according to a convicted fraudster the methods used by them are evolving.
The City of London Police’s National Fraud Intelligence Bureau (NFIB) has been made aware that fraudsters are now using background music, similar to that used by the bank, when the customer is put on hold. The fraudsters use this music as an attempt to convince the customer that the call is genuinely from the bank.
Dorset Police are therefore reminding residents to remain vigilant.
If you receive an unsolicited email or phone call from what appears to be your bank or building society asking for your security details, never reveal your password, login details or account numbers.
If you are concerned about the source of a call, hang up and call your bank back on the legitimate phone number printed on your bank statements or other official bank documents.
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