Salon owner forced to re-brand business after row with Lush

Bournemouth Echo: Salon owner forced to re-brand business after row with Lush Salon owner forced to re-brand business after row with Lush

A CHRISTCHURCH salon owner has been forced to change the name, website and signage of her business after months of legal wranglings with cosmetics company Lush.

Carole Traylor, 55, opened Lushh Hair and Beauty salon in Lymington Road, Highcliffe last year after researching names for the premises.

But two months after the salon opened she received a letter from the Poole-based cosmetics brand telling her she couldn’t use the trademarked name.

After contacting a solicitor who wrote a reply to the global business, Carole thought the matter had been dealt with until Lush replied a few months later saying they were prepared to serve court papers on her if she didn’t change the name.

“I couldn’t believe it,” she said.

“I thought, as we hadn’t heard from them in a few months it had all gone away. We’re just a small business – not a threat to their global business.

“Our lettering, style, colours are totally different to them. And there are so many other places called Lush as well – why target us?”

She requested a licence from the worldwide company to use the name, but Lush responded with the threat of a court summons.

“I have now signed an agreement offering up all of our literature with our name on it and given them our website and promise to cease to use the name ever again.

“We are removing the sign from the shop and replacing it with a new one – TD2.

“The whole thing has cost me several thousand pounds in solicitor’s fees. We’ve been told we’ve got a strong case and it could go either way but if we proceeded they could go after my profits.

“What they’ve done is ensure that this year we will see no profits, only losses.

“We’ve now got to start from scratch effectively and a lot of people will think we’ve gone bust.

“They’ve taken a sledgehammer to crack a nut.

“I’m just an ordinary person trying to build up a pension to retire on.”

A Lush spokesperson commented: “Lushh Hair and Beauty was brought to our attention by a member of the public who thought it was us. We invest a great deal of time and money promoting our brand and need to take steps to prevent the unauthorised use of our name by others, so that our customers are not misled.

“Unfortunately, we were unable to resolve our differences with the salon without more formal legal measures.”

Comments (48)

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9:29am Wed 17 Oct 12

The Liberal says...

It's best for her if she changes the name anyhow: after all, she wouldn't want her business associated with Lush. Who would?
It's best for her if she changes the name anyhow: after all, she wouldn't want her business associated with Lush. Who would? The Liberal
  • Score: 1

9:36am Wed 17 Oct 12

Fab BamBam says...

If a name is trademarked then it can't be used by other people, so surely she brought this on herself?
If a name is trademarked then it can't be used by other people, so surely she brought this on herself? Fab BamBam
  • Score: 0

9:36am Wed 17 Oct 12

rudolph_hucker says...

TD2? Sounds like a land rover
TD2? Sounds like a land rover rudolph_hucker
  • Score: 0

9:36am Wed 17 Oct 12

Duckorange says...

Don't waste those letters! Simply change the business name to "HULSH".

HULSH, for all your beauty needs. HULSH.
Don't waste those letters! Simply change the business name to "HULSH". HULSH, for all your beauty needs. HULSH. Duckorange
  • Score: 0

9:37am Wed 17 Oct 12

jeebuscripes says...

"Carole Traylor, 55, opened Lushh Hair and Beauty salon in Lymington Road, Highcliffe last year after researching names for the premises."

She researched names. Why did she call it Lushh? Why add the extra h?

She is the one who named it Lushh.
"Carole Traylor, 55, opened Lushh Hair and Beauty salon in Lymington Road, Highcliffe last year after researching names for the premises." She researched names. Why did she call it Lushh? Why add the extra h? She is the one who named it Lushh. jeebuscripes
  • Score: 0

9:43am Wed 17 Oct 12

Chriswood says...

Would have saved a lot of trouble if she'd added an S and called called it SLUSHH.
Would have saved a lot of trouble if she'd added an S and called called it SLUSHH. Chriswood
  • Score: 0

9:47am Wed 17 Oct 12

lovethecommentssection says...

Why is this a story? And is that ridiculous 'boo-hoo, I'm so sad look at my poor predicament' expression on her face meant to engender sympathy?

Ridiculous. If the sum total of her 'research' means she adds an extra letter to a well established company name and claims it as her own, all I can say is that I hope the quality of the haircuts being offered is where her talents actually lie.
Why is this a story? And is that ridiculous 'boo-hoo, I'm so sad look at my poor predicament' expression on her face meant to engender sympathy? Ridiculous. If the sum total of her 'research' means she adds an extra letter to a well established company name and claims it as her own, all I can say is that I hope the quality of the haircuts being offered is where her talents actually lie. lovethecommentssection
  • Score: 0

9:54am Wed 17 Oct 12

Humf says...

"I thought, as we hadn’t heard from them in a few months it had all gone away".

There are more and more cases in Dorset of people being unable to take responsibility for their own actions, maybe an Echo investigation is required to find out why there are more and more stories of "it's not my fault" !

Ten out of ten for the picture though, an advert for a beauty salon if ever i have seen one.
"I thought, as we hadn’t heard from them in a few months it had all gone away". There are more and more cases in Dorset of people being unable to take responsibility for their own actions, maybe an Echo investigation is required to find out why there are more and more stories of "it's not my fault" ! Ten out of ten for the picture though, an advert for a beauty salon if ever i have seen one. Humf
  • Score: 0

10:19am Wed 17 Oct 12

gerbil112 says...

Hope no one trademarks pub names or there'll be mayhem! Only one Kings Arms in the whole of the UK? How about Apple Conservatories, maybe I'll pop in and try to buy an iPad, then report them to the "other" Apple company and stand back and see what happens... LUSHH, as a beauty salon cannot be misread in any way shape or form as LUSH (without the extra "H") smelly bath bombs and soaps. Total overkill by "big" business.
Hope no one trademarks pub names or there'll be mayhem! Only one Kings Arms in the whole of the UK? How about Apple Conservatories, maybe I'll pop in and try to buy an iPad, then report them to the "other" Apple company and stand back and see what happens... LUSHH, as a beauty salon cannot be misread in any way shape or form as LUSH (without the extra "H") smelly bath bombs and soaps. Total overkill by "big" business. gerbil112
  • Score: 0

10:58am Wed 17 Oct 12

BournemouthMum says...

gerbil112 wrote:
Hope no one trademarks pub names or there'll be mayhem! Only one Kings Arms in the whole of the UK? How about Apple Conservatories, maybe I'll pop in and try to buy an iPad, then report them to the "other" Apple company and stand back and see what happens... LUSHH, as a beauty salon cannot be misread in any way shape or form as LUSH (without the extra "H") smelly bath bombs and soaps. Total overkill by "big" business.
Not really. The point is that Lush are a well known brand and manufacture beauty products - this is a beauty salon so it's possible that potential customers could think that they were associated. Apple windows/conservatori
es on the other hand wouldn't be associated with ipads/phones because it's a completely different type of company.

As for pub names, they are mostly spread throughout the country, if someone opened a King's Arms in the same town there would obviously be problems.

She didn't do much research in choosing a name did she? And her new name sounds awful.
[quote][p][bold]gerbil112[/bold] wrote: Hope no one trademarks pub names or there'll be mayhem! Only one Kings Arms in the whole of the UK? How about Apple Conservatories, maybe I'll pop in and try to buy an iPad, then report them to the "other" Apple company and stand back and see what happens... LUSHH, as a beauty salon cannot be misread in any way shape or form as LUSH (without the extra "H") smelly bath bombs and soaps. Total overkill by "big" business.[/p][/quote]Not really. The point is that Lush are a well known brand and manufacture beauty products - this is a beauty salon so it's possible that potential customers could think that they were associated. Apple windows/conservatori es on the other hand wouldn't be associated with ipads/phones because it's a completely different type of company. As for pub names, they are mostly spread throughout the country, if someone opened a King's Arms in the same town there would obviously be problems. She didn't do much research in choosing a name did she? And her new name sounds awful. BournemouthMum
  • Score: 0

11:05am Wed 17 Oct 12

Ivan Opinion says...

Duckorange wrote:
Don't waste those letters! Simply change the business name to "HULSH".

HULSH, for all your beauty needs. HULSH.
:) that has added a certain light hearted touch to it all...
[quote][p][bold]Duckorange[/bold] wrote: Don't waste those letters! Simply change the business name to "HULSH". HULSH, for all your beauty needs. HULSH.[/p][/quote]:) that has added a certain light hearted touch to it all... Ivan Opinion
  • Score: 0

11:15am Wed 17 Oct 12

BmthNewshound says...

"Carole Traylor, 55, opened Lushh Hair and Beauty salon in Lymington Road, Highcliffe last year after researching names for the premises. "
.
I can only hope that for her sake that she researched her business plan more thoroughly than she did her business name. Poor research and planning is the reason so many small businesses don't survive the first couple of years.
.
Or was this all part of a cunning plan by Ms Traylor to get some free publicity for her business ?
"Carole Traylor, 55, opened Lushh Hair and Beauty salon in Lymington Road, Highcliffe last year after researching names for the premises. " . I can only hope that for her sake that she researched her business plan more thoroughly than she did her business name. Poor research and planning is the reason so many small businesses don't survive the first couple of years. . Or was this all part of a cunning plan by Ms Traylor to get some free publicity for her business ? BmthNewshound
  • Score: 0

11:25am Wed 17 Oct 12

Mamma Troll says...

Hhmmmm, a beauty salon you say.....
Hhmmmm, a beauty salon you say..... Mamma Troll
  • Score: 0

11:34am Wed 17 Oct 12

Justin666 says...

As usual the only people who profit from this are the solicitors who no doubt connived to drag the matter out thereby upping their outrageous fees. The moral behind this story is; try never, ever, to use the so called 'legal' profession without first trying a civilised face to face approach.
As usual the only people who profit from this are the solicitors who no doubt connived to drag the matter out thereby upping their outrageous fees. The moral behind this story is; try never, ever, to use the so called 'legal' profession without first trying a civilised face to face approach. Justin666
  • Score: 0

11:51am Wed 17 Oct 12

jeebuscripes says...

The headline says:

"Salon owner forced to re-brand business after row with Lush"

What row is there? She broke trademark law. That's it.
The headline says: "Salon owner forced to re-brand business after row with Lush" What row is there? She broke trademark law. That's it. jeebuscripes
  • Score: 0

12:10pm Wed 17 Oct 12

HRH of Boscombe says...

Just add a P and call it Plush.
.
I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?
Just add a P and call it Plush. . I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it? HRH of Boscombe
  • Score: 0

12:28pm Wed 17 Oct 12

Tachikoma says...

I am very surprised that Lush did not reach an amicable agreement where they could supply the salon with some of their Hair Care products. Which would be more in keeping with their mission statements and business ethics. Than dragging a small business through the courts.
Just proves to me that Lush is a typical over hyped say one thing and do the opposite company.
I hope that people who support Lush start to wake up and realize that this company is not all it seems or claims to be.
I am very surprised that Lush did not reach an amicable agreement where they could supply the salon with some of their Hair Care products. Which would be more in keeping with their mission statements and business ethics. Than dragging a small business through the courts. Just proves to me that Lush is a typical over hyped say one thing and do the opposite company. I hope that people who support Lush start to wake up and realize that this company is not all it seems or claims to be. Tachikoma
  • Score: 1

12:36pm Wed 17 Oct 12

Mamma Troll says...

should have called it blush, how embarrassing!
should have called it blush, how embarrassing! Mamma Troll
  • Score: 0

12:51pm Wed 17 Oct 12

apop3d says...

If a company does not actively defend it's brand from encroachments like this, it weakens it's right to defend it at all. They did absolutely the right thing in threatening legal action against this brand pirate. This woman opened a service and retail beauty establishment and tried to invoke brand recognition where none existed by using the name of a nationally recognized beauty product company, and then the Echo tries to make her look the victim. Sorry, that dog don't hunt.
If a company does not actively defend it's brand from encroachments like this, it weakens it's right to defend it at all. They did absolutely the right thing in threatening legal action against this brand pirate. This woman opened a service and retail beauty establishment and tried to invoke brand recognition where none existed by using the name of a nationally recognized beauty product company, and then the Echo tries to make her look the victim. Sorry, that dog don't hunt. apop3d
  • Score: 0

12:58pm Wed 17 Oct 12

Michelle89 says...

I work here, We have changed the name of the salon to Temple Douglas2,'TD2' for short. Carol has done very well for herself in the last year now owning 2 successful salons! alot of our clients have found this confusing and think we have gone bust as the name has been changed,
She did look into using the names 'blush and plush' and many more but Lush cosmetics have trademarked ALL names with the word 'lush' in so we were unable to do so
I work here, We have changed the name of the salon to Temple Douglas2,'TD2' for short. Carol has done very well for herself in the last year now owning 2 successful salons! alot of our clients have found this confusing and think we have gone bust as the name has been changed, She did look into using the names 'blush and plush' and many more but Lush cosmetics have trademarked ALL names with the word 'lush' in so we were unable to do so Michelle89
  • Score: 0

12:59pm Wed 17 Oct 12

pete woodley says...

HRH of Boscombe wrote:
Just add a P and call it Plush.
.
I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?
Not very nice people,in any case.Lush themselves,are not worth bothering about.
[quote][p][bold]HRH of Boscombe[/bold] wrote: Just add a P and call it Plush. . I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?[/p][/quote]Not very nice people,in any case.Lush themselves,are not worth bothering about. pete woodley
  • Score: 0

1:10pm Wed 17 Oct 12

polblagger says...

I have disdain for both parties.

Why would you open a new business with the name of a multi-national and think it's ok?

Only a complete moron would think that this small town hairdressers was anything to do with a massive countrywide chain.

Both parties, idiots.
I have disdain for both parties. Why would you open a new business with the name of a multi-national and think it's ok? Only a complete moron would think that this small town hairdressers was anything to do with a massive countrywide chain. Both parties, idiots. polblagger
  • Score: 0

1:14pm Wed 17 Oct 12

scrumpyjack says...

HRH of Boscombe wrote:
Just add a P and call it Plush.
.
I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?
Genius
[quote][p][bold]HRH of Boscombe[/bold] wrote: Just add a P and call it Plush. . I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?[/p][/quote]Genius scrumpyjack
  • Score: 0

3:25pm Wed 17 Oct 12

Daffodil2 says...

pete woodley wrote:
HRH of Boscombe wrote:
Just add a P and call it Plush.
.
I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?
Not very nice people,in any case.Lush themselves,are not worth bothering about.
Just exactly what are you basing your comment on Peter? Do you know them?
[quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]HRH of Boscombe[/bold] wrote: Just add a P and call it Plush. . I agree with The Liberal. Why would you want to be associated with a shop that makes you choke anywhere near it?[/p][/quote]Not very nice people,in any case.Lush themselves,are not worth bothering about.[/p][/quote]Just exactly what are you basing your comment on Peter? Do you know them? Daffodil2
  • Score: 0

4:01pm Wed 17 Oct 12

Daffodil2 says...

This woman obviously hasnt done her research correctly (if at all). And Lush quite rightly objected - after all it is a related industry, if not in direct competition and would easily be linked as a possible franchise.
Lushare legally and morally bound by their ethics whereas TD2 probably aren't and are using shampoos/products that have been tested on animals etc.

As for the smell - that is a personal preference. Whilst I am far from being a veggie, I hate the smell of raw meat but wouldn't condemn a butcher shop because of it.
Lush have brought employment not only to this area but also worldwide, particularly in poorer countries.

This country (and yes this forum) likes nothing better than knocking down the 'boy what done good'.

Do I work for Lush? No I do not. Would I work for Lush? Absolutely.
This woman obviously hasnt done her research correctly (if at all). And Lush quite rightly objected - after all it is a related industry, if not in direct competition and would easily be linked as a possible franchise. Lushare legally and morally bound by their ethics whereas TD2 probably aren't and are using shampoos/products that have been tested on animals etc. As for the smell - that is a personal preference. Whilst I am far from being a veggie, I hate the smell of raw meat but wouldn't condemn a butcher shop because of it. Lush have brought employment not only to this area but also worldwide, particularly in poorer countries. This country (and yes this forum) likes nothing better than knocking down the 'boy what done good'. Do I work for Lush? No I do not. Would I work for Lush? Absolutely. Daffodil2
  • Score: 0

5:25pm Wed 17 Oct 12

4FoxAche says...

How daft can you get? Lushh...

Surely it must have crossed the woman's mind that there might just be a tiny problem with that, especially if you're based just down the road...

She should consider herself lucky not to have ended up in court. The Lush legal department seem a bit heavy handed though. I have a customer who had a similar experience with them... Still, it could have been worse... They might have just gone to court anyway and got their costs awarded and everything, then the name would stilll have to be changed.

Lush didn't just spring up into a multi-national success story overnight you know. This will probably be the result of years of hard work and sacrifice.

Ms Traylor, if the boot was on the other foot and having spent years building up your business so that you had a chain of salons all doing very well, what would you do if someone started a tanning business (for example) in Poole called Lushhh? Not a beauty salom, but in the same sort of industry... I'm sure you wouldn't just sit back, wish them good luck and let them get on with it... That's your reputation they are playing with, potentially. If they have a disatisfied customer, word could spread that Lushhh is rubbish... Then what?

Oh, and well done Echo... Another story that doesn't make sense... She says she has a strong case, but it could go either way... Well, that's not a strong case, now is it?

As for Lush ensuring that you don't make a profit this year... Sorry Ms Traylor, you have done that entirely by yourself for calling you salon Lushh...
How daft can you get? Lushh... Surely it must have crossed the woman's mind that there might just be a tiny problem with that, especially if you're based just down the road... She should consider herself lucky not to have ended up in court. The Lush legal department seem a bit heavy handed though. I have a customer who had a similar experience with them... Still, it could have been worse... They might have just gone to court anyway and got their costs awarded and everything, then the name would stilll have to be changed. Lush didn't just spring up into a multi-national success story overnight you know. This will probably be the result of years of hard work and sacrifice. Ms Traylor, if the boot was on the other foot and having spent years building up your business so that you had a chain of salons all doing very well, what would you do if someone started a tanning business (for example) in Poole called Lushhh? Not a beauty salom, but in the same sort of industry... I'm sure you wouldn't just sit back, wish them good luck and let them get on with it... That's your reputation they are playing with, potentially. If they have a disatisfied customer, word could spread that Lushhh is rubbish... Then what? Oh, and well done Echo... Another story that doesn't make sense... She says she has a strong case, but it could go either way... Well, that's not a strong case, now is it? As for Lush ensuring that you don't make a profit this year... Sorry Ms Traylor, you have done that entirely by yourself for calling you salon Lushh... 4FoxAche
  • Score: 0

5:59pm Wed 17 Oct 12

Ian_Steel says...

If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it. Ian_Steel
  • Score: 0

6:55pm Wed 17 Oct 12

jonheat1 says...

lush products are mixed by a machine, so how are they HAND MADE!!!!! .
lush products are mixed by a machine, so how are they HAND MADE!!!!! . jonheat1
  • Score: 0

7:34pm Wed 17 Oct 12

pete woodley says...

Ian_Steel wrote:
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.
[quote][p][bold]Ian_Steel[/bold] wrote: If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it.[/p][/quote]Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment. pete woodley
  • Score: 0

9:36pm Wed 17 Oct 12

GAHmusic says...

jonheat1 wrote:
lush products are mixed by a machine, so how are they HAND MADE!!!!! .
The machines all have hands
[quote][p][bold]jonheat1[/bold] wrote: lush products are mixed by a machine, so how are they HAND MADE!!!!! .[/p][/quote]The machines all have hands GAHmusic
  • Score: 0

9:37pm Wed 17 Oct 12

mumble says...

Michelle89 wrote:
I work here, We have changed the name of the salon to Temple Douglas2,'TD2' for short. Carol has done very well for herself in the last year now owning 2 successful salons! alot of our clients have found this confusing and think we have gone bust as the name has been changed,
She did look into using the names 'blush and plush' and many more but Lush cosmetics have trademarked ALL names with the word 'lush' in so we were unable to do so
If you've got a good name for your business - you trademark it - that's just basic common sense. The salon owner may have done a lot of 'obviously not very good' research, but I don't hold out much hope for any business if having received a legal letter from a global company thinks that it will 'all go away'.
To add one letter and a few dots to an existing brand name, shows a lack of imagination, of all the brilliant puns on hair and beauty she could have chosen, she's gone for something that sounds like an Estate Agents.
I think I'll start a clothes stall and call it Marks and Spencersh...........
[quote][p][bold]Michelle89[/bold] wrote: I work here, We have changed the name of the salon to Temple Douglas2,'TD2' for short. Carol has done very well for herself in the last year now owning 2 successful salons! alot of our clients have found this confusing and think we have gone bust as the name has been changed, She did look into using the names 'blush and plush' and many more but Lush cosmetics have trademarked ALL names with the word 'lush' in so we were unable to do so[/p][/quote]If you've got a good name for your business - you trademark it - that's just basic common sense. The salon owner may have done a lot of 'obviously not very good' research, but I don't hold out much hope for any business if having received a legal letter from a global company thinks that it will 'all go away'. To add one letter and a few dots to an existing brand name, shows a lack of imagination, of all the brilliant puns on hair and beauty she could have chosen, she's gone for something that sounds like an Estate Agents. I think I'll start a clothes stall and call it Marks and Spencersh........... mumble
  • Score: 0

11:11pm Wed 17 Oct 12

thevisitor says...

Hang on, there is a shampoo manufacturer in Ferndown called TeeDeeToo......think it's owned by drugs giant Paxo Smiff Climb watch out Mrs here you go again.
Hang on, there is a shampoo manufacturer in Ferndown called TeeDeeToo......think it's owned by drugs giant Paxo Smiff Climb watch out Mrs here you go again. thevisitor
  • Score: 0

6:17am Thu 18 Oct 12

Son of Bad Rabbit says...

Having travelled extensively round the world on business, it always makes me smile to see that a local company is doing so well globally.
*
And yet locally we tend to want to spit on Lush...
*
Have we really become so spiteful and mean-spirited as a nation that any success is worthy of condemnation?
*
How many other businesses from Bournemouth, Poole and Christchurch have achieved that level of success?
Having travelled extensively round the world on business, it always makes me smile to see that a local company is doing so well globally. * And yet locally we tend to want to spit on Lush... * Have we really become so spiteful and mean-spirited as a nation that any success is worthy of condemnation? * How many other businesses from Bournemouth, Poole and Christchurch have achieved that level of success? Son of Bad Rabbit
  • Score: 0

10:40am Thu 18 Oct 12

Daffodil2 says...

pete woodley wrote:
Ian_Steel wrote:
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.
Still havent answered the question though have you Pete!
[quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]Ian_Steel[/bold] wrote: If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it.[/p][/quote]Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.[/p][/quote]Still havent answered the question though have you Pete! Daffodil2
  • Score: 0

10:40am Thu 18 Oct 12

Daffodil2 says...

pete woodley wrote:
Ian_Steel wrote:
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.
Still havent answered the question though have you Pete!
[quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]Ian_Steel[/bold] wrote: If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it.[/p][/quote]Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.[/p][/quote]Still havent answered the question though have you Pete! Daffodil2
  • Score: 0

11:41am Thu 18 Oct 12

carlspurg says...

'remember that place down the road called Lushh?'
''No"
''You know,that salon''
"Aah,TD2"
'remember that place down the road called Lushh?' ''No" ''You know,that salon'' "Aah,TD2" carlspurg
  • Score: 0

1:33pm Thu 18 Oct 12

pete woodley says...

Daffodil2 wrote:
pete woodley wrote:
Ian_Steel wrote:
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.
Still havent answered the question though have you Pete!
I do not have conversations with juveniles.Nor do i have to justify any comments i make especially to kids.Others have made comments same as mine why do you not question them,or has mummy told you what to say.
[quote][p][bold]Daffodil2[/bold] wrote: [quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]Ian_Steel[/bold] wrote: If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it.[/p][/quote]Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.[/p][/quote]Still havent answered the question though have you Pete![/p][/quote]I do not have conversations with juveniles.Nor do i have to justify any comments i make especially to kids.Others have made comments same as mine why do you not question them,or has mummy told you what to say. pete woodley
  • Score: 0

1:58pm Thu 18 Oct 12

Daffodil2 says...

pete woodley wrote:
Daffodil2 wrote:
pete woodley wrote:
Ian_Steel wrote:
If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics)
It seems as though they have gone after an easy target just for the sake of it.
Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.
Still havent answered the question though have you Pete!
I do not have conversations with juveniles.Nor do i have to justify any comments i make especially to kids.Others have made comments same as mine why do you not question them,or has mummy told you what to say.
Well, as a grandmorther, I must be the oldest kid on the block. This last comment of your Pete, just highlights the fact that your comments regarding other people are not based on knowledge or fact but on assumptions that you have made.

You obviously do not know me and you also obviously do not know the owners of Lush either. Ergo your comments are unfounded and consequently irrelevant
[quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]Daffodil2[/bold] wrote: [quote][p][bold]pete woodley[/bold] wrote: [quote][p][bold]Ian_Steel[/bold] wrote: If Lush (hand made cosmetics) are that bothered about their name then why are there other companies and beauty salons & hairdressers of the same name? Which blatantly do not have anything to do with Lush (hand made cosmetics) It seems as though they have gone after an easy target just for the sake of it.[/p][/quote]Come on Ian,you must not upset Daffodil2,she will want to see your qualifications for making a comment.[/p][/quote]Still havent answered the question though have you Pete![/p][/quote]I do not have conversations with juveniles.Nor do i have to justify any comments i make especially to kids.Others have made comments same as mine why do you not question them,or has mummy told you what to say.[/p][/quote]Well, as a grandmorther, I must be the oldest kid on the block. This last comment of your Pete, just highlights the fact that your comments regarding other people are not based on knowledge or fact but on assumptions that you have made. You obviously do not know me and you also obviously do not know the owners of Lush either. Ergo your comments are unfounded and consequently irrelevant Daffodil2
  • Score: 0

3:00pm Thu 18 Oct 12

CourtOffside says...

No time for Lush after their staff party at Holton Heath made so much noise there was music audible at 60Db in my little boy's bedroom when he was trying to sleep on a school night.

Inconsiderate ******** with no community responsibility. Hope they go bust.
No time for Lush after their staff party at Holton Heath made so much noise there was music audible at 60Db in my little boy's bedroom when he was trying to sleep on a school night. Inconsiderate ******** with no community responsibility. Hope they go bust. CourtOffside
  • Score: 0

4:32pm Thu 18 Oct 12

pete woodley says...

Daffodil,you talk yourself into trouble as YOU do not know me either.so you sound like an irresponsible mother and grandmother.I rest my case.
Daffodil,you talk yourself into trouble as YOU do not know me either.so you sound like an irresponsible mother and grandmother.I rest my case. pete woodley
  • Score: 0

4:35pm Thu 18 Oct 12

Dorset Logic says...

Has she tried "MacDonalds".

I believe Jif is freed up again as is Marathon or Spangles
Has she tried "MacDonalds". I believe Jif is freed up again as is Marathon or Spangles Dorset Logic
  • Score: 0

5:08pm Thu 18 Oct 12

Mike Pickering says...

Can't wait till the Pound Shop starts to sell fags.
Can't wait till the Pound Shop starts to sell fags. Mike Pickering
  • Score: 0

5:26pm Thu 18 Oct 12

pete woodley says...

mike,did you ever buy from me when you came to my shop.
mike,did you ever buy from me when you came to my shop. pete woodley
  • Score: 0

6:27pm Sat 20 Oct 12

corsa83 says...

i would like to add a few things to this
although lush were obv within there rights to defend there name and brand i think the way they went round it is kinda bad could have been handled abit better

as for all those comments saying bad things about the salon owner well your just immature people that cant just say well done to a local business owner that has got a successful business that employee's people from the local area helping to bring money into the local economy the salon owner should be a example to everyone and not be belittled

i guess some people would rather sit there and make useful members of society feel bad for doing good things rather than getting out there and doing what Ms Traylor has done
i would like to add a few things to this although lush were obv within there rights to defend there name and brand i think the way they went round it is kinda bad could have been handled abit better as for all those comments saying bad things about the salon owner well your just immature people that cant just say well done to a local business owner that has got a successful business that employee's people from the local area helping to bring money into the local economy the salon owner should be a example to everyone and not be belittled i guess some people would rather sit there and make useful members of society feel bad for doing good things rather than getting out there and doing what Ms Traylor has done corsa83
  • Score: 0

11:03pm Sun 21 Oct 12

milc100 says...

Honestly, some you guys seem to be so bitter about Mrs Traylor who has actually tried to make a successful business in what is a terrible business climate. It has been made worse by a typical corporate giant, flexing their ability to afford what appears to be unlimited legal guidance. Unfortunately, the salon was picked as it came to the notice of Lush and they decided to make it a victim to try and decrease the use of it's name. This is disgusting behaviour from Lush, who think that they can copywrite a dictionary word not even spelt the same.This economy relies on SME's for employment and growth, yet so easily they can be bullied thanks to the wonderful laws in the UK. Mrs Traylor certainly did not appear in the echo for free publicity, she appeared as it was a traumatic experience for her and her family and just shows how SMEs can be bullied by larger corporations.
Honestly, some you guys seem to be so bitter about Mrs Traylor who has actually tried to make a successful business in what is a terrible business climate. It has been made worse by a typical corporate giant, flexing their ability to afford what appears to be unlimited legal guidance. Unfortunately, the salon was picked as it came to the notice of Lush and they decided to make it a victim to try and decrease the use of it's name. This is disgusting behaviour from Lush, who think that they can copywrite a dictionary word not even spelt the same.This economy relies on SME's for employment and growth, yet so easily they can be bullied thanks to the wonderful laws in the UK. Mrs Traylor certainly did not appear in the echo for free publicity, she appeared as it was a traumatic experience for her and her family and just shows how SMEs can be bullied by larger corporations. milc100
  • Score: 0

2:16pm Mon 22 Oct 12

PINKDEEDEE says...

As she already has a salon why not just use the same name and grow up her business.
As she already has a salon why not just use the same name and grow up her business. PINKDEEDEE
  • Score: 0

2:16pm Mon 22 Oct 12

PINKDEEDEE says...

As she already has a salon why not just use the same name and grow up her business.
As she already has a salon why not just use the same name and grow up her business. PINKDEEDEE
  • Score: 0

10:01pm Mon 22 Oct 12

Dibbles2 says...

thevisitor wrote:
Hang on, there is a shampoo manufacturer in Ferndown called TeeDeeToo......think it's owned by drugs giant Paxo Smiff Climb watch out Mrs here you go again.
Google Teedeetoo! It comes up with pedigree dogs pmsl.
[quote][p][bold]thevisitor[/bold] wrote: Hang on, there is a shampoo manufacturer in Ferndown called TeeDeeToo......think it's owned by drugs giant Paxo Smiff Climb watch out Mrs here you go again.[/p][/quote]Google Teedeetoo! It comes up with pedigree dogs pmsl. Dibbles2
  • Score: 0

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