"Tesco made me feel like a shoplifter for buying 1p England shirts" (From Bournemouth Echo)
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"Tesco made me feel like a shoplifter for buying 1p England shirts"
8:38am Saturday 24th July 2010 in
A Poole man says he was stunned when he was “made to feel like a shoplifter” by Tesco staff after buying 15 England T-shirts for just 1p each.
Father-of-four Russell Wood from Oakdale could hardly believe it when the T-shirt he’d picked up in Tesco, Fleetsbridge, rang through the till at just 1p.
The top, from among reduced World Cup stock, is emblazoned with cartoons of England manager Fabio Capello and some of the star players and the words “On our way – the finals.” Bought “for the irony” Mr Wood explained.
It was down from £8 to £2 – but it rang through at just 1p.
“Some might say they’re a bit overpriced given the team’s recent performance,” he said.
Delighted with the bargain Mr Wood, 35, went back to pick up more for friends and family.
He took 15 to the self-service till – the only one open at the time as it was after midnight on Wednesday morning.
But as he rang them through the price caught the attention of staff.
He was stopped from leaving by a supervisor and a security guard, who told him they couldn’t let him have them for 1p – even though he’d already paid for them.
The self-employed broadcast wiring man said he was detained for some 15 minutes – during which time he claims the staff tried to “emotionally blackmail him” by telling him the young assistant manning the tills would be fired if they let him leave.
Eventually the message came from the night manager that he should take the clothing – but not before staff had tried to refund 15p on his card.
Mr Wood said: “It seems staff were unaware of the basic laws of transactions. I was made to feel like a shoplifter.
“You can’t treat people like criminals who have done nothing wrong.”
Tesco put the problem down to a pricing error, and apologised.
A spokesman said: “We apologise to the customer for any upset caused and are pleased to have resolved this issue quickly in the store.”
Comments(22)
PHew
says...
8:59am Sat 24 Jul 10
poolebabe
says...
9:03am Sat 24 Jul 10
asj
says...
9:19am Sat 24 Jul 10
idontknowifitistrue
says...
9:25am Sat 24 Jul 10
Frank2010
says...
9:45am Sat 24 Jul 10
Arthur Maureen
says...
9:49am Sat 24 Jul 10
Sam Shepherd
says...
9:50am Sat 24 Jul 10
Today's paper features the chance to win £41,000 in the Spot the Ball contest AND a competition to win a free family pass, plus fancy dress costumes, to Camp Bestival.
That's definitely worth more than the paper it's printed on.... :)
uvox44
says...
9:56am Sat 24 Jul 10
asj
says...
10:05am Sat 24 Jul 10
uvox44 wrote:if you feel so strongly why limit your visits! just stay away! or is it because they sell things you want, cheaper than you can buy elsewhere. bit hypocritical is it not???
Tesco is a greedy company that wants to sell everything and drive all the competition out of business. I try to limit my visits there now and use other shops if i can.
Sam Shepherd
says...
10:10am Sat 24 Jul 10
Syd Poumen
says...
10:12am Sat 24 Jul 10
Keep your Shirt On!
Seafrontpatroller
says...
10:20am Sat 24 Jul 10
Syd Poumen
says...
10:34am Sat 24 Jul 10
Seafrontpatroller wrote:Not really fit for purpose, as there was one p on them!
I would probably use those shirts for cleaning my windows or possibly the car!
Chriswood
says...
10:45am Sat 24 Jul 10
Was Charlie
says...
11:00am Sat 24 Jul 10
......
I haven't shopped for at Tesco for at least 7 years for three incidents they would deny, but have actually happened and are in their records, but they put conditions on the settlement.
Norman Mead
says...
11:14am Sat 24 Jul 10
Upkeep
says...
11:32am Sat 24 Jul 10
Bormuf Boy
says...
11:32am Sat 24 Jul 10
........wait for it..................
....................
....................
...................a
ny second now.................
NOT!
Upkeep
says...
11:43am Sat 24 Jul 10
uvox44 wrote:Agree totally uvox44.
Tesco is a greedy company that wants to sell everything and drive all the competition out of business. I try to limit my visits there now and use other shops if i can.
The rise and rise of Tescos leaves little choice.
Its funny, Communism was laughed at as it took choice away from an individual. It looks Capitalism is doing the same.
EGHH
says...
12:28pm Sat 24 Jul 10
fairlylocal
says...
1:57pm Sat 24 Jul 10
However, if the error is spotted pre-sale then yes, the store can refuse the sale, but not once the items have been paid for.
So climb down from your high horse, yeah?
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"Tesco made me feel like a shoplifter for buying 1p England shirts"
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crispy_pants says...
8:44am Sat 24 Jul 10