PASSENGERS who have accused Ryanair of “abandoning” them on the wrong Canary Island after thunderstorms forced their flight to be diverted have spoken of their relief after arriving back in Bournemouth.

Kay Wright, 40, from Poole, who ended up in Fuerteventura with her family instead of neighbouring Lanzarote, told the Daily Echo: “I will definitely never fly with them again.

“When we landed in Fuerteventura there were no Ryanair reps to help us. Passengers travelling with other airlines were coached to a local four-star hotel but we were literally left to find our own way to the ferry port.

“Taxis, overnight accommodation and the ferry trip, which Ryanair had said they would pay, cost us about £350.

“We didn’t arrive at our own hotel until the next afternoon by which stage everyone was stressed and part of our week-long holiday had gone.”

Among other passengers seeking compensation from Ryanair is Steve Anderson, 55, from Poole. He said: “The way we were treated was absolutely disgusting. Ryanair literally abandoned us in the pouring rain. We managed to get a taxi and then had to search for a hotel before getting a ferry the next morning to Lanzarote.

“My mother-in-law is over 80 and has trouble walking. By the time we finally arrived at our hotel she was terribly stressed and worried.”

Sarah Livingston, 57, from Salisbury, said: “We didn’t get any help whatsoever from Ryanair. Making alternative arrangements to get to our holiday destination cost us £165.

“I will never fly with them again – their flights may be cheap but our experience has shown that you can’t guarantee that you will get to where you want to go.”

Charlotte Nebbett, 16, from Sturminster Newton, travelled alone but got help from Tim Starns, 44, and wife Helen, 36, from Chandlers Ford who let her stay in their hotel room.

She said: “They were brilliant – it meant the difference between being on my where anything could happen and having people around who could look after you.”

She added: “I don’t want to fly with Ryanair again but I probably might because of the prices.”

A Ryanair spokeswoman said: “All passengers were accommodated under EU261 guidelines.” Passengers have been told to submit written claims for compensation to the company within 14 days.