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11:00pm Wednesday 25th November 2009 in
A little girl from Poole was left heartbroken on her eleventh birthday after money was stolen from three greetings cards.
It was an unlucky Friday 13 for Lucy Patrick who missed out on £45 sent from her aunts and grandmother when distinctive pink envelopes arrived already opened.
Mum, Debbie, a health club receptionist, said her daughter’s memory of her eleventh birthday had been tarnished by the thefts.
“People have asked Lucy if she had a nice birthday and she’s said, ‘Yes, but my birthday money was stolen’. She was so disappointed. No child deserves that,” said Debbie.
Lucy had been saving for a Me to You rug, and wanted an iTunes voucher to buy songs to play on her parents’ present – a brand new iPod.
Now fuming dad, Bill, is desperate to warn other families not to send cash over the festive period in a bid to avoid an unhappy Christmas.
“I’m just trying to warn people not to send cash in Christmas cards, or even vouchers. It’s much safer to send a cheque,” said Bill, a maintenance manager.
Two of Lucy’s three empty cards arrived the day before her birthday. Twenty pounds was missing from a card sent from Rhyl in North Wales by her grandmother and £15 was missing from a card sent by an aunt from Manchester.
“I complained at the sorting office at Alder Hills. The man kept the envelopes and gave Lucy her cards. But she said she wasn’t supposed to see them until her birthday and turned away quickly,” said Debbie.
The next day an opened pink envelope sent by an aunt in Merseyside dropped onto the doormat but was missing a £10 note.
A Royal Mail spokesman said: “We are always sorry to learn of any problem with our services. We are making enquires and will contact the customer directly. We would always advise using our special delivery service when sending cash or items of monetary value as the service tracks items throughout their journey and offers insurance. ”
Comments(24)
Armywife
says...
7:27pm Wed 25 Nov 09
colin 50
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8:11pm Wed 25 Nov 09
bex1984
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8:15pm Wed 25 Nov 09
sea poole
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9:20pm Wed 25 Nov 09
colin 50
says...
9:39pm Wed 25 Nov 09
kinc
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12:02am Thu 26 Nov 09
ben111
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8:19am Thu 26 Nov 09
Duckorange
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8:52am Thu 26 Nov 09
tangogran
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9:15am Thu 26 Nov 09
GB916
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9:20am Thu 26 Nov 09
Dibbles2
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9:55am Thu 26 Nov 09
kinc wrote:So what was the xcuse in May this year when it happened to my son on his birthday.
A lot of temps working at the moment! Found wallets, credit cards and money and purses in boxes always take it to the police station, cash handed in to managers. Don't tar everyone with the same brush. If post is placed in a very busy post box it's easy to rip letters due to the opening chute at the bottom is always narrower than the top!
sea
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10:56am Thu 26 Nov 09
Depeche Dave
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11:02am Thu 26 Nov 09
Grumpy Griff
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11:24am Thu 26 Nov 09
Depeche Dave wrote:Totally agree.
Dont put money in birthday cards. Simples.
magicmonkey
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11:59am Thu 26 Nov 09
GB1980
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12:20pm Thu 26 Nov 09
mervskime
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12:40pm Thu 26 Nov 09
pliglet
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1:07pm Thu 26 Nov 09
Duckorange
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4:25pm Thu 26 Nov 09
charley farley west parley
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4:33pm Thu 26 Nov 09
yasinac
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4:38pm Thu 26 Nov 09
Armywife wrote:We had a Christmas card delivered in January of this year that was posted just before Christmas 2007. It was sent registered post with £30.00 cash in it. It was delivered sliced open along the top in clear plastic bag as described above and empty. When I complained to the Post Office they sent me 12 first class stamps as compensation, can't say the children were too excited with their 4 stamps each!! The item was signed for and had obviously been in the possession of the post office for 14 months for it still to be delivered and signed for, yet they refused to accept responsibility. So don't hold out any hope for any positive response.
My mum has just rung me about this story. Last month my mum sent me a card from Poole with £20 in it and when i received the card today it had been ripped open and the money gone. Royal Mail had put the ripped envelope and card in a clear plastic wallet and had printed on the front that they sent sincere apologies that the enclosed item had been damaged. I have tried today to speak to someone in the customer service centre on the number supplied but cannot get past the many options on the voice message system they have :( .
X Old Bill
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4:49pm Thu 26 Nov 09
lettgang
says...
9:34pm Thu 26 Nov 09
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Hokum says...
7:15pm Wed 25 Nov 09