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Cash stolen from Poole girl's birthday cards


A little girl from Poole was left heartbroken on her eleventh birthday after money was stolen from three greetings cards.

It was an unlucky Friday 13 for Lucy Patrick who missed out on £45 sent from her aunts and grandmother when distinctive pink envelopes arrived already opened.

Mum, Debbie, a health club receptionist, said her daughter’s memory of her eleventh birthday had been tarnished by the thefts.

“People have asked Lucy if she had a nice birthday and she’s said, ‘Yes, but my birthday money was stolen’. She was so disappointed. No child deserves that,” said Debbie.

Lucy had been saving for a Me to You rug, and wanted an iTunes voucher to buy songs to play on her parents’ present – a brand new iPod.

Now fuming dad, Bill, is desperate to warn other families not to send cash over the festive period in a bid to avoid an unhappy Christmas.

“I’m just trying to warn people not to send cash in Christmas cards, or even vouchers. It’s much safer to send a cheque,” said Bill, a maintenance manager.

Two of Lucy’s three empty cards arrived the day before her birthday. Twenty pounds was missing from a card sent from Rhyl in North Wales by her grandmother and £15 was missing from a card sent by an aunt from Manchester.

“I complained at the sorting office at Alder Hills. The man kept the envelopes and gave Lucy her cards. But she said she wasn’t supposed to see them until her birthday and turned away quickly,” said Debbie.

The next day an opened pink envelope sent by an aunt in Merseyside dropped onto the doormat but was missing a £10 note.

A Royal Mail spokesman said: “We are always sorry to learn of any problem with our services. We are making enquires and will contact the customer directly. We would always advise using our special delivery service when sending cash or items of monetary value as the service tracks items throughout their journey and offers insurance. ”

Comments(24)

Hokum says...
7:15pm Wed 25 Nov 09

I have a pretty low regard for someone who steals birthday money from an 11 year old girl. I hope the thief is caught.

Armywife says...
7:27pm Wed 25 Nov 09

My mum has just rung me about this story. Last month my mum sent me a card from Poole with £20 in it and when i received the card today it had been ripped open and the money gone. Royal Mail had put the ripped envelope and card in a clear plastic wallet and had printed on the front that they sent sincere apologies that the enclosed item had been damaged. I have tried today to speak to someone in the customer service centre on the number supplied but cannot get past the many options on the voice message system they have :( .

colin 50 says...
8:11pm Wed 25 Nov 09

inside job? one way of making up lost pay through strike

bex1984 says...
8:15pm Wed 25 Nov 09

simple dont send money in post i wouldnt dare do it. in too cautious and dont trust royal mail in the slightest.

sea poole says...
9:20pm Wed 25 Nov 09

bex1984
Thne WHO do you trust?
Anyone...?

colin 50 says...
9:39pm Wed 25 Nov 09

it stands to reason once the mail is in the postbox the only people who have access are royal mail employees,

kinc says...
12:02am Thu 26 Nov 09

A lot of temps working at the moment!

Found wallets, credit cards and money and purses in boxes always take it to the police station, cash handed in to managers. Don't tar everyone with the same brush.
If post is placed in a very busy post box it's easy to rip letters due to the opening chute at the bottom is always narrower than the top!

ben111 says...
8:19am Thu 26 Nov 09

just puts another nail in the cofin of the royal mail

Duckorange says...
8:52am Thu 26 Nov 09

The easy way to find the culprit is for the police to send a few likely-looking cards through the post containing £20 notes infected with rabies.
All they have to do is wait for a postman to die of rabies and – presto! – they've got their thief. Another successful detection for the government stats, and no time wasted on court appearances – everyone's a winner!

tangogran says...
9:15am Thu 26 Nov 09

Sending cash by ordinary post is really stupid and totally against the advice of Royal Mail/The Post Office.Please do not do it.

GB916 says...
9:20am Thu 26 Nov 09

Unfortunatey this is a sad reflection on our society now,same as people who steal charity boxes,and as who do i trust,no one anymore,i have money taken from my waleet at work,my wallet was in my desk draw,so now i dont bring money to work anymore,advice trust no one and dont send cash through post,sad for the birthday girl,she will now grow up not trusting people either

Dibbles2 says...
9:55am Thu 26 Nov 09

kinc wrote:
A lot of temps working at the moment! Found wallets, credit cards and money and purses in boxes always take it to the police station, cash handed in to managers. Don't tar everyone with the same brush. If post is placed in a very busy post box it's easy to rip letters due to the opening chute at the bottom is always narrower than the top!
So what was the xcuse in May this year when it happened to my son on his birthday.

Its strange that cards with cheques in dont get opened and yert cards with cash in do. I have had it happen many times and now my mum sends cheques after having our fingers burnt.

I personally think that some sort of scanning equipment or metal detector is being used to find out which cards have cash in.

Complained to Royal Mail and they didnt give a ****!!!!!!

sea says...
10:56am Thu 26 Nov 09

Three times this has happened to me with vouchers in birthday cards,the last time I had details,of where they spent the voucher video footage date time and shop it was spent in,I gave this to the post office and they just was not intrested.
if you send just a card dont seal it as it may be opened.

Depeche Dave says...
11:02am Thu 26 Nov 09

Dont put money in birthday cards.
Simples.

Grumpy Griff says...
11:24am Thu 26 Nov 09

Depeche Dave wrote:
Dont put money in birthday cards. Simples.
Totally agree.
Put in a cheque.


magicmonkey says...
11:59am Thu 26 Nov 09

In 2003 my postie nicked 3 things ordered online in the run up the Xmas - football shirt, CDs, and a pair of boots.
I complained, got my money back fairly quickly, and Royal Mail said that they got the culprit.

GB1980 says...
12:20pm Thu 26 Nov 09

Great to see the Echo are still championing the plight of the 'little guy' - "Large company picks on little girl and ruins her birthday".

When has it ever been a good idea to send cash through the post?
If the girl's relatives had sent her cheques or postal orders (do they still do those?) then her money either wouldn't have been lost and could be resent, or wouldn't have been stolen in the first place and fuming dad Bill wouldn't feel he has to reiterate the warning given by every company that accepts postal payments: "Do not send cash through the post".

mervskime says...
12:40pm Thu 26 Nov 09

Yes it's all very easy to say don't send money in cards after the event. The thing to remember that many of the aunts, uncles, grandparents etc were brought up in an age where you could do this and people had morals. Now we live in a totally selfish society where certain members of our communty feel like they are owed a living. There are no penalties for being cought and no stigma of being branded a thief. Special delivery is about £4.50 so adds nearly 50% of the cost of sending a £10 note. And where will we be when our banks withdraw cheque books "because they cost too much to produce and process"? I can only hope that ultimately the money stolen will work against the low life who stole it.

pliglet says...
1:07pm Thu 26 Nov 09

Even vouchers get nicked - as happened to my daughter. If you post an item at a post office counter containing items worth up to £33 ask for proof of postage. If it goes missing or contents stolen you can claim. It's free, they just don't publicise it!

Duckorange says...
4:25pm Thu 26 Nov 09

Don't send money through the post, but I remember a day when posties thieving from the Royal Mail were automatically sent to prison.

charley farley west parley says...
4:33pm Thu 26 Nov 09

Everyone knows you dont send cash through the post. Thats why we all carry round bunches of keys, because we have to lock everything up to stop other people stealing it all. Thats people for you. Regardless of the rights and wrongs of it all...DONT SEND CASH THROUGH THE POST !

yasinac says...
4:38pm Thu 26 Nov 09

Armywife wrote:
My mum has just rung me about this story. Last month my mum sent me a card from Poole with £20 in it and when i received the card today it had been ripped open and the money gone. Royal Mail had put the ripped envelope and card in a clear plastic wallet and had printed on the front that they sent sincere apologies that the enclosed item had been damaged. I have tried today to speak to someone in the customer service centre on the number supplied but cannot get past the many options on the voice message system they have :( .
We had a Christmas card delivered in January of this year that was posted just before Christmas 2007. It was sent registered post with £30.00 cash in it. It was delivered sliced open along the top in clear plastic bag as described above and empty. When I complained to the Post Office they sent me 12 first class stamps as compensation, can't say the children were too excited with their 4 stamps each!! The item was signed for and had obviously been in the possession of the post office for 14 months for it still to be delivered and signed for, yet they refused to accept responsibility. So don't hold out any hope for any positive response.

X Old Bill says...
4:49pm Thu 26 Nov 09

Daily Mail 7th July 2009:

More than 1,600 Royal Mail staff have been caught stealing from the post in the last five years.

It means that on average one Post Office employee is sacked for theft for every working day of the year.

Last year saw a rise of 26 per cent in the number of staff prosecuted or cautioned for theft. In 2008/09, a total of 276 employees were prosecuted for stealing, and another ten were cautioned, compared with 226 in 2007/8.

lettgang says...
9:34pm Thu 26 Nov 09

My daughter has suffered the same fate last week when £20 went missing from her birthday card. The postie advised that any cards are placed in brown envelopes prior to posting as a deterrent.Obtaining proof of posting at the post office is a good idea. It's a sign of the times we live in!


BIRTHDAY MISERY: Lucy Patrick, 11, who found that three of her birthday cards had been opened and money removed before they were delivered to her Canford Heath home BIRTHDAY MISERY: Lucy Patrick, 11, who found that three of her birthday cards had been opened and money removed before they were delivered to her Canford Heath home

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