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Store refuses to sell alcohol to Dorset mum shopping with son


A MUM trying to buy a bottle of wine as an anniversary gift was refused service because her 12-year-old son was with her.

The checkout assistant at the Co-op in Ashley Road, Parkstone, Poole, considered Lynn Hutchings to be buying the bottle of rosé for her young son George.

Although George carried the bottle to the counter, Lynn pointed out that she was clearly the one buying the wine, but her protest was dismissed by the staff. Co-op said they employed a robust Challenge 25 policy and stood by their decision to refuse the sale of the wine.

“Whatever happened to common sense?” said Lynn, who was buying the wine, along with a box of chocolates, as an anniversary gift.

“How ridiculous. I just couldn’t understand their reasoning.

“Am I really going to feed a bottle of wine to my 12-year-old son?”

Lynn said George had carried the bottle of wine to the till for her because her hands were full of other shopping bags.

As she went to pay, the checkout girl asked George for identification and the dispute unfolded.

It ended with Lynn throwing her Co-op loyalty card on the counter and crossing the road to Waitrose, who served her the wine and chocolates without any questions.

“They have lost the money and any trade they would ever get from me,” said Lynn.

A spokeswoman for Co-op stressed their policy also covered anyone suspected of buying alcohol for a minor.

“The Co-op group stands by its decision to refuse the sale of alcohol to this customer,” said the spokeswoman.

“All our stores operate a Challenge 25 policy, where a potential purchaser of age-restricted products who appears to be under 25 should be asked to provide identification.”

Last year Tesco hit the headlines after it tightened up its rules on selling alcohol to parents with children. It said it would rather staff “err on the side of caution than risk selling to someone who is buying alcohol for people who are under age”.

A spokesman for the Union of Shop, Distributive and Allied Workers said: “There are confusing laws around the sale of age-restricted goods, which can be hard for shopworkers to interpret and police in the pressurised environment of a busy store.”

She added USDAW was “campaigning for better support to be given to shopworkers in this difficult role”.


Your Say YourEcho

2Much...again!, Ringwood says...
7:22am Sat 12 Sep 09

This is what happens when the responsibility is put on the shop and not the person buying the alcohol.
If more responsibility was put on the buyer, they would think twice before purchasing booze as it is their neck on the line. When the shops' necks are on the line with huge fines, all reason goes out the window!

BIGTONE, POOLE says...
7:23am Sat 12 Sep 09

“Am I really going to feed a bottle of wine to my 12-year-old son?”

While this may not the case in this lady's situation there are some in that area that would do this.
Total irresponsible so called parenting for some.
Fair play to the store and the assistant for taking this stance.It is better to be over cautious than have another juvenile end up in A&E.

poole_god, says...
7:40am Sat 12 Sep 09

Dont let your 12 year old son carry the wine to the counter then !!!

Shop workers work under fear of being taken to court, not the company they work for but them.


Frogham Ferret, Frogham says...
7:50am Sat 12 Sep 09

All power to the assistant, much better than here where they will sell alcohol to anyone, knowing the HO barrister team can run rings round the local plod.
Result profit for T****o, and damage to all the other shops.

Yawwwn!, Bournemouth says...
8:45am Sat 12 Sep 09

I appreciate people have different views on this but is this not another case of this country going mad?

Political correctness has crept in to this country on the 'What if' scenario. with everything in life you can say they might do this, they might do that.

Will washing up liquid be banned next because WHAT IF it's put it in a fountain in Poole park to create bubbles everywhere.

Potatoes not sold because WHAT IF some kid puts one in a car exhaust to block it?

The legal age to buy alcohol is 18 and the mother is over 18. Therefore no crime committed!!!!

The crime for buying alcohol for a minors should be punishable big time and thats where the focus should be as a deterent..

It's easy to say the store staff acted responsibly, and yes they are only enforcing what the co-op want but how are you going to feel when you are in this situation yourself? I guess you will feel this is stupid then.

The lack of common sense in society really has contributed to how rubbish this country has become.

Common sense has been over taken with peolpe running scared of the 'WHAT IF' scenario thinking.

Hot-cross buns banned in hospitals, because WHAT IF it offends non Christian.

The Union Jack Flag banned on town halls in this country because 'WHAT IF' it offends.

Door mats banned in Bristol because 'WHAT IF' it becomes a trip hazard.

An elderly gentleman banned by the council from cutting the grass outside his home after 30 years of doing it, because WHAT IF he has an accident?

Am I going to be banned from a pub next in case it leads to me being drunk and disorderly?

WHAT IF, WHAT IF, WHAT IF, WHAT IF.

And so has The Co-op and other stores policy on this. Surely the store assistant could have used COMMON SENSE to see the mums hands were full?

The country has gone mad!

poolebabe, poole says...
8:52am Sat 12 Sep 09

Common sense went out the window when the parent that allowed her son to carry the wine to the counter. Good on Co-op for refusing to sell it. Co-op may have lost the sale of one bottle of wine, but better that than a big fine or a risk of selling booze to a child. Surely the mother can see what it must look like to allow her son to carry the wine to the counter? Why not the chocolates??

Trifecta, Southbourne says...
8:52am Sat 12 Sep 09

I do not know for whom to feel more sorry.

The person who was getting chocolate and wine from the Co-Op as a gift or a woman who shops in the Co-Op when there is a Waitrose over the road.


Was Charlie, says...
8:58am Sat 12 Sep 09

How ridiculous is the Co-op and other stores with this policy? So mothers have to make a separate trip to the shops without their young children just to buy a bottle of wine? They'll be refusing to serve mothers with babies in prams next in case the baby is buying the alcohol!
I'd also throw my loyalty card at them and not shop with the co-op again. There are plenty of other shops to choose from.

cooperman, bournemouth says...
10:14am Sat 12 Sep 09

if it was either my job or her bottle of wine ....... no competiton !

free wessex, Bridport says...
10:19am Sat 12 Sep 09

Well done the Co-op they did the same down here so at least they are consistant,now set an example and stop selling booze altogether. State run alcohol outlets and rigorously controlled licensed public houses should be the only place and way to buy this scourge of our society.

PokesdownMark, Bournemouth says...
10:41am Sat 12 Sep 09

The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.

I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.


chris124, bournemouth says...
10:57am Sat 12 Sep 09

regardless of who is right and who is wrong in this case,as the legal age to purchase wine etc is 18 why have the stores set a age of 25,it needs someone to challenge this ridculous rule in court,and being in my fifties i am fed up with standing at a checkout while some snotty nosed acne covered cashier holds a bottle up waiting for the ok to sell it as they are underage,bring back the corner shop.

BIGTONE, POOLE says...
11:01am Sat 12 Sep 09

Yawwwn! wrote:
I appreciate people have different views on this but is this not another case of this country going mad?

Political correctness has crept in to this country on the 'What if' scenario. with everything in life you can say they might do this, they might do that.

Will washing up liquid be banned next because WHAT IF it's put it in a fountain in Poole park to create bubbles everywhere.

Potatoes not sold because WHAT IF some kid puts one in a car exhaust to block it?

The legal age to buy alcohol is 18 and the mother is over 18. Therefore no crime committed!!!!

The crime for buying alcohol for a minors should be punishable big time and thats where the focus should be as a deterent..

It's easy to say the store staff acted responsibly, and yes they are only enforcing what the co-op want but how are you going to feel when you are in this situation yourself? I guess you will feel this is stupid then.

The lack of common sense in society really has contributed to how rubbish this country has become.

Common sense has been over taken with peolpe running scared of the 'WHAT IF' scenario thinking.

Hot-cross buns banned in hospitals, because WHAT IF it offends non Christian.

The Union Jack Flag banned on town halls in this country because 'WHAT IF' it offends.

Door mats banned in Bristol because 'WHAT IF' it becomes a trip hazard.

An elderly gentleman banned by the council from cutting the grass outside his home after 30 years of doing it, because WHAT IF he has an accident?

Am I going to be banned from a pub next in case it leads to me being drunk and disorderly?

WHAT IF, WHAT IF, WHAT IF, WHAT IF.

And so has The Co-op and other stores policy on this. Surely the store assistant could have used COMMON SENSE to see the mums hands were full?

The country has gone mad!
Its not a case for common sense anymore.There are some total retard so called parents out there today and they tar everyone with the same brush and someone has to do the thinking for them because they are not capable.Its that simple.

[Chris], WWW says...
11:13am Sat 12 Sep 09

As for Yawn above (Mr What If), good on you for describing how other items can be used to cause problems, thus being on a banned list at ones local supermarket. That was just as stupid as the lady allowing her son to carry the bottle of wine, whether it was for her or not.

Having worked in a supermarket, it is not only the company who gets prosecuted, it is the cashier who sold the drink at the checkout also.

The lady may have been right in what she said, but others are not, and there is a lot of them.


BIGTONE, POOLE says...
11:14am Sat 12 Sep 09

PokesdownMark wrote:
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.

I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.

Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr
evention is better than cure.

tricky1007, bournemouth says...
11:30am Sat 12 Sep 09

chris124 wrote:
regardless of who is right and who is wrong in this case,as the legal age to purchase wine etc is 18 why have the stores set a age of 25,it needs someone to challenge this ridculous rule in court,and being in my fifties i am fed up with standing at a checkout while some snotty nosed acne covered cashier holds a bottle up waiting for the ok to sell it as they are underage,bring back the corner shop.
chris the age is not 25 it is called challange 25, anyone who looks like they are under that age has to prove they are over 18. the bar i manage has a challange 23 policy. many people i id who look about 23 are infact 18. it means the store is helping its staff. if people who look under 25 and dont carry id on them, they cant get served. most people in bars always bring id with them now. i still think common sense should have been used here. as people have said. dont make alcohol a forbidden fruit, as youngsters will want to know what all the fuss is about, which is why we have such a binge drinking culture. if kids were introduced to alcohol, as with lots of other countries, they would drink to be social, not drink to get drunk!!!!

Dorset_Born_n_Bread !, Poole/Helsinki says...
11:41am Sat 12 Sep 09

Check out how they govern sell and run the alcohol sales and industry in scandinavia. They drink just as much if not more (sometimes) than Brits but dont have such huge anti social and violent binge drink problems.
"Well done the Co-op they did the same down here so at least they are consistant,now set an example and stop selling booze altogether. State run alcohol outlets and rigorously controlled licensed public houses should be the only place and way to buy this scourge of our society."

When you buy anything stronger than 4.7% proof you must buy its done in the government controlled ALKO stores (just like buying something in ARGOS) and my Finnish partner just said she has NEVER seen kids with parents EVER in an ALKO store.

READ and learn http://www.alko.fi/f
rontpage

:D Happy times ahead woo hoo its the weekend. As Gerry Springer says (take note) "Be good to one another" (and everyone else)

godzillareturns, poole says...
11:44am Sat 12 Sep 09

BIGTONE wrote:
PokesdownMark wrote: The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op. I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr evention is better than cure.
I have been in the situation of the cashier when I worked for sainsburys and it is difficult to ensure that the person buying the alcohol is of the right age. We were always told that if we were not sure ask for ID if that could not provide it do not serve them, but this is an adult who happens to have a child with them, so if I shop with my grankids I need to make them wait outside I suppose.
If I was an underage teen I would not get my mum to buy the drink for a start and Im sure I would not be drinking wine, it would be lager or cider. I dont believe that asking people if they are over 25 is the answer either, my daughter is 28 , looks younger, and has been asked for ID a few times but that is not targeting the problem age group which is about 12 to 17 I reckon and the kids of that age will pick the small independent shops who do not care if they serve underage kids.
So correct me if Im wrong I can serve alcohol in a shop or a pub at 18 but I cannot buy it if I look under 25, maybe its me but I really cannot see the logic. Yes im sure that A and E is stacked out with teenagers off their faces but stopping adults with kids in tow will not solve that problem.

poolebabe, poole says...
11:47am Sat 12 Sep 09

The reason the check age is 25 is to try and stop the sale of alchohol to those youths who look older than they are. It's a difficult job for staff in shops I'm sure, so if a person looks under 25 they should ask for ID to make sure alchohol is not being served to youngsters.

For people complaining about checks like these and over cautious staff, blame the kids that are drinking it, the adults that buy it for them, fake ID's and liars, and the tough penalties for staff if they serve someone that's under age. The powers that be do send people into shops that are under age, or in circumstances like this where an adult COULD be buying the drink for the youngster. The shop assistant can only serve a person with the information they have in front of them. They don't know, that boy is with his mother who is buying the drink as a present do they? Like it or not, there are those who lie and abuse the system, and it's those people that the public should be annoyed at, not the shop's staff. I don't blame them at all. It is no more than a minor inconvenience for some people, not the crime of the century. However, selling booze to under age kids has greater consequences. People should think about that.

poolebabe, poole says...
11:57am Sat 12 Sep 09

PokesdownMark wrote:
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op. I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
Children have always carried items to a till, it's usually items they will be buying like sweets, a magazine, a game or toys. So you surely can forgive a sales assistant for wondering why a child is carrying the wine? The lady said she was also buying chocolates, so why not let him carry them instead? I have children myself, and it just would not occur to me to let them carry alchohol to the till. There you go son, you can carry my bag with my wine and fags in it, I will carry the sweets. Don't seem right does it? Ok, nothing actually wrong with it as long as they are not consuming the contents of the bag, but it still doesn't seem right is all.

Lord Spring, says...
12:37pm Sat 12 Sep 09


It used to be the brown bottle shop that sold it , my father used to go with a bottle twice a night (note we were Eco friendly in those days) and get the lose rough scrumpy (apple juice !) and I as child had a drop of it occasionally it never did me any harm , it is not the alcohol it is the lack of parental guidence and discipline that is the major problem ,

kevvo squarter, says...
12:52pm Sat 12 Sep 09

So correct me if Im wrong I can serve alcohol in a shop or a pub at 18 but I cannot buy it if I look under 25, maybe its me but I really cannot see the logic.
You dont understand DO YOU.YOU CAN BUY ALCOHOL IF YOU LOOK UNDER 25 , and youv'e got family OMFGA.or are you having a laugh.

jeebuscripes, Westbourne says...
12:54pm Sat 12 Sep 09

That wine is absolute muck. Her 'friend' had a lucky escape.

godzillareturns, poole says...
1:19pm Sat 12 Sep 09

kevvo squarter wrote:
So correct me if Im wrong I can serve alcohol in a shop or a pub at 18 but I cannot buy it if I look under 25, maybe its me but I really cannot see the logic. You dont understand DO YOU.YOU CAN BUY ALCOHOL IF YOU LOOK UNDER 25 , and youv'e got family OMFGA.or are you having a laugh.
what explain your comments please? I am so stupid I do not understand!! My point was that the shop staff can sell the public alcohol but the shops are now running an under 25 challenge so if i shop with a minor they have the right to stop me buying alcohol ok!! This is ridiculous I worked in retail for 30 years and know all the tricks kids use to obtain drink and i think this challenge 25 is stupid and will not stop the underage drinking problem we have.

kevvo squarter, says...
1:31pm Sat 12 Sep 09

I am so stupid I do not understand!!I agree with you there 100% what then is your suggestion .

PokesdownMark, Bournemouth says...
2:09pm Sat 12 Sep 09

BIGTONE wrote:
PokesdownMark wrote:
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.

I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.

Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr

evention is better than cure.
I think you missed the all important words: in those circumstances.

Doctors and nurses at A&E departments up and down the country have to deal with people who have slipped on shiny, wet floors. By your somewhat bizarre logic supermarkets should ban floor cleaning products?

george12, poole says...
2:55pm Sat 12 Sep 09

poolebabe wrote:
Common sense went out the window when the parent that allowed her son to carry the wine to the counter. Good on Co-op for refusing to sell it. Co-op may have lost the sale of one bottle of wine, but better that than a big fine or a risk of selling booze to a child. Surely the mother can see what it must look like to allow her son to carry the wine to the counter? Why not the chocolates??
I did carry the chocolates as well. My mum's hands were full and I was trying to be helpful. Is that a crime?

mikeh2000, says...
2:56pm Sat 12 Sep 09

Virtually all the alcohol drunk by youths on the streets nowadays has been brought for them by someone old enough to buy it.
The problem is that I've come across incidents where adults have gone into the shop with their kids, who have then been seen to choose what alcohol they want, and their parents have then bought it for them.
It's then left to the ambulance and police services to pick these kids up off the street when they're comatose, or deal with the crimes they commit when they start fighting or causing mindless criminal damage.
The shop did the right thing in my view, the till operator would be the one fined £80 if she served a minor, the onus is on them to prove they were ovr 18, and if there's any doubt at all, which as the minor was carrying the bottle of wine, then common sense says don't serve them.
The answer? Id you're going shopping with your kids, don't let them carry the alcohol to the till, there's a good chance you won't be served!

BIGTONE, POOLE says...
3:23pm Sat 12 Sep 09

PokesdownMark wrote:
BIGTONE wrote:
PokesdownMark wrote:
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.

I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.

Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr

evention is better than cure.
I think you missed the all important words: in those circumstances.

Doctors and nurses at A&E departments up and down the country have to deal with people who have slipped on shiny, wet floors. By your somewhat bizarre logic supermarkets should ban floor cleaning products?
Yes it wont be long before they will start to drink the cleaning products(if they already don't)because they wont be able to get alcohol. Anything for a high!!! Thats logic.

rook, wimborne says...
3:56pm Sat 12 Sep 09

Looks like Finland's got it right! Only allow licensed shops to sell alcohol and only allow adults in those shops. Simple. Of course, the big supermarkets are so powerful they'd never allow that situation.

godzillareturns, poole says...
3:59pm Sat 12 Sep 09

george12 wrote:
golden mouldie wrote: Another stupid person running to the papers to get a bit of public sympathy. Sorry lady, wrong move, i think it makes you out to look rather stupid. As said above, why didn't the boy carry the chocolates?
my mum did not go running to the papers, they came running to her after she sent an email to the letters page about the incident. And as I have already said to somebody else, I did carry the chocolates as well.
well said george I am a law abiding person who has been asked on may occasions to buy cigarettes for minors i have refused and certainly do not condone any adult buying wine for children , I quite agree with your mum and please tell her some us think she did the right thing in leaving the shop.

Barry Attrics, Poole says...
4:52pm Sat 12 Sep 09

A bizarre situation since regular, moderate ethanol consumption promotes insulin sensitivity and leanness by stimulating AMP-activated protein kinase.

What is required is the refusal by shopkeepers to sell doughnuts, chocolate and sweets to anyone who is fat or indeed looks even slightly chubby. Where there is doubt, the tape measure and scales should come out.

fattygirlyslimmy, says...
5:19pm Sat 12 Sep 09

I understand how 'Lynn' may have felt frustrated not being able to purchase the wine, but I think her reaction to the sale refusal was completely unacceptable! I work in a Co-op and have had to deal with stroppy customers in similar situations who don't understand the Challenge 25 policy which all Co-op stores enforce, and it's not at all pleasant to be on the receiving end of behavior such as Lynn's. Sounds like she must have been quite argumentative and rude to the sales assistant, and "throwing her Co-op loyalty card on the counter" is just unnecessary! It just makes people's jobs more difficult if they are presented with this kind of abuse, and, in the future, I think Lynn should take into consideration the feelings of staff who are just abiding by store policy, nobody wants to end up with a whacking great fine for getting caught out selling alcohol to the under-aged!
PS: chris124, the "snotty nosed acne covered cashiers" you describe would be breaking the law if they sold you any age restricted products, if they themselves are under-aged. The penalties for doing so are just as high! So just be patient!

godzillareturns, poole says...
5:30pm Sat 12 Sep 09

fattygirlyslimmy wrote:
I understand how 'Lynn' may have felt frustrated not being able to purchase the wine, but I think her reaction to the sale refusal was completely unacceptable! I work in a Co-op and have had to deal with stroppy customers in similar situations who don't understand the Challenge 25 policy which all Co-op stores enforce, and it's not at all pleasant to be on the receiving end of behavior such as Lynn's. Sounds like she must have been quite argumentative and rude to the sales assistant, and "throwing her Co-op loyalty card on the counter" is just unnecessary! It just makes people's jobs more difficult if they are presented with this kind of abuse, and, in the future, I think Lynn should take into consideration the feelings of staff who are just abiding by store policy, nobody wants to end up with a whacking great fine for getting caught out selling alcohol to the under-aged! PS: chris124, the "snotty nosed acne covered cashiers" you describe would be breaking the law if they sold you any age restricted products, if they themselves are under-aged. The penalties for doing so are just as high! So just be patient!
Sorry but it wasnt an under age person trying to buy wine it was an adult, just because she let her son carry the wine does not imply she was buying it for him. As I said in my previous comments I worked in retail for 30 years and am very aware of the laws for under age purchases and I do not agree with the ridiculous use of the "25" badges that the supermarkets wear. It in no way stops youngsters buying drink but just makes people look foolish i have been behind a woman of 30 who have been asked for ID in a supermarket if for one minute thought this would stop the terrible problem of binge drinking I would be all for it. My neices sister in law was told she could not buy wine with her shopping as he was accompanied by her teenage son, I for one would have left my shopping (tesco) and gone elsewhere, I wouldn't have got stroppy with the cashier but asked for the manager.

Jeremy Klaxon, Kinson says...
5:47pm Sat 12 Sep 09

Not only did they lose the sale and the trade, they've lost the plot. This must be down to misguided management, the reason why the coop has disappeared in most towns around the country.

fattygirlyslimmy, says...
6:16pm Sat 12 Sep 09

I hear you, godzillareturns, but if I were in the position of the sales assistant in this situation, I'd have done the same thing, I'd rather deal with a stroppy customer than a ticking off from Trading Standards.
I think that your "neice's sister in law" would most likely encounter similar restrictions in any other supermarket if she was accompanied by her teenaged son, as Tesco, Asda Somerfields and many others all promote either Challenge 21 or Challenge 25. It's just one of those annoying little things from the policies put in place to protect children and prevent proxy sales.

godzillareturns, poole says...
6:30pm Sat 12 Sep 09

fattygirlyslimmy wrote:
I hear you, godzillareturns, but if I were in the position of the sales assistant in this situation, I'd have done the same thing, I'd rather deal with a stroppy customer than a ticking off from Trading Standards. I think that your "neice's sister in law" would most likely encounter similar restrictions in any other supermarket if she was accompanied by her teenaged son, as Tesco, Asda Somerfields and many others all promote either Challenge 21 or Challenge 25. It's just one of those annoying little things from the policies put in place to protect children and prevent proxy sales.
I hear what you are saying but still dont believe it stops youngsters buying and binge drinking how are you supposed to buy your weekly shopping with your children if you cannot buy alcohol? I do not think it protects the children at all, as I said before the ones we need to target are the young kids who go to the smaller shops and manage to get drink do you seriously think that most young teens are asking their parents to buy drink?, I dont think so at all. As I said before also they would be buying lager and cider not wine, if anyone can prove different I would gladly be proved wrong.

fattygirlyslimmy, says...
6:44pm Sat 12 Sep 09

godzillareturns wrote:
fattygirlyslimmy wrote:
I hear you, godzillareturns, but if I were in the position of the sales assistant in this situation, I'd have done the same thing, I'd rather deal with a stroppy customer than a ticking off from Trading Standards. I think that your "neice's sister in law" would most likely encounter similar restrictions in any other supermarket if she was accompanied by her teenaged son, as Tesco, Asda Somerfields and many others all promote either Challenge 21 or Challenge 25. It's just one of those annoying little things from the policies put in place to protect children and prevent proxy sales.
I hear what you are saying but still dont believe it stops youngsters buying and binge drinking how are you supposed to buy your weekly shopping with your children if you cannot buy alcohol? I do not think it protects the children at all, as I said before the ones we need to target are the young kids who go to the smaller shops and manage to get drink do you seriously think that most young teens are asking their parents to buy drink?, I dont think so at all. As I said before also they would be buying lager and cider not wine, if anyone can prove different I would gladly be proved wrong.
My own 15 year old self is guilty asking my mum to buy me alcohol for any house party I was invited to, 'back in the day', and so did the majority of my friends! Personally I didn't choose wine, more like alcopops, but I know that these days cheap, own-brand wines and drinks like Lambrini are quite popular, for a more 'sophisticated' touch(!)

poole_god, says...
6:48pm Sat 12 Sep 09

Oh Sod it, lets all have a glass of white lightning and forget about it.

brianthesnail13, poole says...
6:54pm Sat 12 Sep 09

It's one rule for one and one for another. my 16 year old son went into the co-op and managed to buy 4 cans of fosters without being asked for any form of ID, when I phoned the store to complain I was told we never sell beer to any one under the age of 18, but i;ve got a reciept and curettley going through their head office and the liencing board at the brough of Poole.

fattygirlyslimmy, says...
6:55pm Sat 12 Sep 09

haha well said poole_god.
I'll bid farewell to this debate now! :)

stoofur, Christchurch says...
7:23pm Sat 12 Sep 09

I wish I was still asked for ID. I once was refued entry to an 18 movie when I was 18. The ticket office asked my age and I said 17. I got confused and they would not let me in.

As for the challenge 25 thing. I find it hard to tell anyones age (even my own). I think you should have to show ID whenever you buy alcohol then there would never been any embarrasment on either side customer or seller. I used to work on a checkout and they really do drum into you the consequences of being caught selling to under aged persons and I was constantly scared of doing it. I even asked a police officer for her ID once. She was not happy!

poolebabe, poole says...
8:33pm Sat 12 Sep 09

george12 wrote:
poolebabe wrote: Common sense went out the window when the parent that allowed her son to carry the wine to the counter. Good on Co-op for refusing to sell it. Co-op may have lost the sale of one bottle of wine, but better that than a big fine or a risk of selling booze to a child. Surely the mother can see what it must look like to allow her son to carry the wine to the counter? Why not the chocolates??
I did carry the chocolates as well. My mum's hands were full and I was trying to be helpful. Is that a crime?
No that isn't a crime. It's not personal George, it's just that all shops do have to be careful who they sell alchohol to, and all because there are some adults that buy alchohol for youngsters. It is illegal to sell alchohol to people under the age of 18. Shops have the right to refuse the sale of alchohol to anyone, especially if they believe it's for a youngster. There are heavy fines for doing so, and whilst your mother may well have been innocent, only you and your mother knew what the intent was for the purchase. The sales staff do not have the benefit of knowing that because people do lie and break the law. Had you not carried the wine to the counter, I think she would have been served. I'm sure your Mum is a decent, honest person and you sound like a decent young man. It isn't personal against you both at all.

Mike Pickering, Bournemouth says...
9:12pm Sat 12 Sep 09

well theres the issue right there - the shop have made a decision on their perception of the woman's intention.
There is no evidence of any intention on her behalf when she buys the wine - there can be none inferred unless she expresses that intention to the cashier.
If the store did conclude that she intended to supply the alcohol to her son illegally (although it is not illegal for under 18s to consume alcohol in the home), then they have comitted a serious offence by not alerting the police to have her arrested for this.

Either they DID think she intended to supply the wine to her child, and should have therefore contacted the Police, in the same way I would be legally bound to contact the Police if I overheard someone intending to steal or murder, and were right in this regard to refuse service.

OR

They did not have evidence of intention to commit this felony, in which case they should have served her, according to their own mercantile policy, namely exchanging goods for money.

I demand that the whole CoOp organisation be arrested as we now know it is their policy to NOT inform the Police when they believe that someone intends to commit a crime... Ye gods, the place will become a mecca for all sorts of criminal gangs to organise their goings-on, drug dealers will be crowding the aisles yabbering into the mobile phones 'Yeh mate, I can do you two 'undred of that nice flake -- yeh, bout arf hour, mate '... etc etc..

So, CoOp, which is it to be ?
DID she, or DID she NOT intend to commit the offence, in your expert legal opinion(s) ?

poole_god, says...
10:29pm Sat 12 Sep 09

Mike Pickering wrote:
well theres the issue right there - the shop have made a decision on their perception of the woman's intention. There is no evidence of any intention on her behalf when she buys the wine - there can be none inferred unless she expresses that intention to the cashier. If the store did conclude that she intended to supply the alcohol to her son illegally (although it is not illegal for under 18s to consume alcohol in the home), then they have comitted a serious offence by not alerting the police to have her arrested for this. Either they DID think she intended to supply the wine to her child, and should have therefore contacted the Police, in the same way I would be legally bound to contact the Police if I overheard someone intending to steal or murder, and were right in this regard to refuse service. OR They did not have evidence of intention to commit this felony, in which case they should have served her, according to their own mercantile policy, namely exchanging goods for money. I demand that the whole CoOp organisation be arrested as we now know it is their policy to NOT inform the Police when they believe that someone intends to commit a crime... Ye gods, the place will become a mecca for all sorts of criminal gangs to organise their goings-on, drug dealers will be crowding the aisles yabbering into the mobile phones 'Yeh mate, I can do you two 'undred of that nice flake -- yeh, bout arf hour, mate '... etc etc.. So, CoOp, which is it to be ? DID she, or DID she NOT intend to commit the offence, in your expert legal opinion(s) ?
It is not against the law to buy the wine, only sell it to under age persons.

Likewise it is not against the law to buy a kitchen knife to stab someone, but it is against the law for a shop to sell it to an underage person.

It is a long thread, but this has been covered above. The punishment is for the shop, not the buyer which is why Coop were protecting themselves, and who can blame them

Just for interest, It is also against the law to sell part poppers to under 16's,

charley farley west parley, bournemouth says...
11:15pm Sat 12 Sep 09

what a complete and utter non story.
a total waste of my time and yours.
i'm lost for words !

godzillareturns, poole says...
11:19pm Sat 12 Sep 09

brianthesnail13 wrote:
It's one rule for one and one for another. my 16 year old son went into the co-op and managed to buy 4 cans of fosters without being asked for any form of ID, when I phoned the store to complain I was told we never sell beer to any one under the age of 18, but i;ve got a reciept and curettley going through their head office and the liencing board at the brough of Poole.
Exactly the point i was making its the young people we need to watch out for not the mums who accompany their children.

Irish_Bourne, Boscombe says...
12:10am Sun 13 Sep 09

this is not news

butlincat, bournemouth says...
12:19am Sun 13 Sep 09

IS THIS NEWS? WHETHER SOME ATTENTION SEEKING ALCOHOL BUYER GETS TREATED CORRECTLY BY THE LAW OR NOT? A CHILD DIES EVERY 5 SECONDS IN THIS WORLD OF STARVATION {source = http://library.think
quest.org/C002291/hi
gh/present/stats.htm } AND SHES MOANING? THE WORDS "GET A LIFE" SPRING TO MIND...

jquain, Ringwood says...
2:42am Sun 13 Sep 09

I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age.

The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol.

The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor.

Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them.

This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.

godzillareturns, poole says...
4:08am Sun 13 Sep 09

jquain wrote:
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.

golden mouldie, Bournemouth says...
5:53am Sun 13 Sep 09

charley farley west parley wrote:
what a complete and utter non story. a total waste of my time and yours. i'm lost for words !
AHA, Mr Farley. You were so lost for words that you used 19 of them and no capitals. :)

gobzilla;, says...
8:03am Sun 13 Sep 09

sorry my grammer just like me dad little kevvo xx

Was Charlie, says...
8:22am Sun 13 Sep 09

godzillareturns wrote:
george12 wrote:
golden mouldie wrote: Another stupid person running to the papers to get a bit of public sympathy. Sorry lady, wrong move, i think it makes you out to look rather stupid. As said above, why didn't the boy carry the chocolates?
my mum did not go running to the papers, they came running to her after she sent an email to the letters page about the incident. And as I have already said to somebody else, I did carry the chocolates as well.
well said george I am a law abiding person who has been asked on may occasions to buy cigarettes for minors i have refused and certainly do not condone any adult buying wine for children , I quite agree with your mum and please tell her some us think she did the right thing in leaving the shop.
George, it's so nice to see a young person being reported in the papers for being helpful. Makes a change from vandalism and thuggery. Well done - keep behaving as you are and set an example to others. Never mind that a stupid checkout assistant is incapable of using common sense - that's her problem, not yours or your mum's.
jquain, Ringwood said:
"This lady seems like a rather unsavory person and should be ashamed of her actions."
So now a supermarket checkout superviser is judging the character of a person from a newspaper article. What's it like to be so superior jquain?

BIGTONE, POOLE says...
9:06am Sun 13 Sep 09

Anyway don't forget,the staff or management can refuse to serve you anything if they wish......even if you are in possession of an offensive head..............

weevie, Bournemouth says...
9:17am Sun 13 Sep 09

Excellent job Co-op, well done.

Incidentally - Trifecta, Southbourne says...
8:52am Sat 12 Sep 09
I do not know for whom to feel more sorry. The person who was getting chocolate and wine from the Co-Op as a gift or a woman who shops in the Co-Op when there is a Waitrose over the road.

you don't own a 4x4 do you?

PokesdownMark, Bournemouth says...
1:36pm Sun 13 Sep 09

I think Mike Pickering has shone light onto the key point here. The store is acting on the basis that it believes ill intent on the part of the parent. Its an erosion of the presumption of innocence. Something we will very much miss if we let it go. And I do think it is slipping away.

george12, poole says...
6:44pm Sun 13 Sep 09

godzillareturns wrote:
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.

george12, poole says...
6:55pm Sun 13 Sep 09

jquain wrote:
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
Firstly, my mum is not unsavoury and you have no reason to believe so,
Secondly, there are no discraceful actions to be ashamed of, she didn't do anything wrong.

gobzilla;, says...
7:24pm Sun 13 Sep 09

godzillareturns, poole says...
4:08am Sun 13 Sep 09
As for the lady being a "chav" and unsavoury looking where do people get that impression from.

Thinking of eating her for your dinner then godzillareturns ,if thats your real name.

poole_god, says...
7:27pm Sun 13 Sep 09

george12 wrote:
godzillareturns wrote:
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.
well that is not what mummy told the press now is it??

gobzilla;, says...
7:44pm Sun 13 Sep 09

poole_god wrote:
george12 wrote:
godzillareturns wrote:
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.
well that is not what mummy told the press now is it??
Hi george did you take out a loan before you went in waitrose, I allways do.

jquain, Ringwood says...
10:20pm Sun 13 Sep 09

george12 wrote:
godzillareturns wrote:
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.
In the article is clearly states: 'It ended with Lynn throwing her Co-op loyalty card on the counter'. I would say this is unsavoury behaviour.

George I expect your mum is a thoroughly nice lady, but when you throw things towards people who are just carrying out their job I feel it is completely unacceptable.

If your mum did merely place the card on the table then you should be complaining to The Echo for misrepresenting your mums story.

Vixen777, Bournemouth says...
10:28pm Sun 13 Sep 09

Although i understand the customers frustration at the situation i have to sympathise with the store. I work in a book makers and i have to enforce that no persons under the age of 18 enters the premises, not even a baby in a car seat. If we as employees for these companies do not "think 21 and or 25" we can be sacked on the spot for gross mis conduct and also be fined and prosecuted. I do not know if its the same with alcohol but we have to assume that every situation is test to catch us out, because some one can even phone up and say that they saw something they didnt and its us as an individual that is then investigaed and held resposnsible. Each day i go to work this is another worry on top of the every day problems most people are experiencing, i have a 9 month old baby and have to keep my job in order to take care of 4 of us my husband was recently made redundant, so each day i infuriate people with rules and regulations and i apooligise to these people that become frustrated with the pettiness of the r&r's, i really do not want to spoil any ones experince but i do want to be able to support my family. I am not normally the type to get on my "soap box" but i felt that maybe this might help customers understand.

jquain, Ringwood says...
10:31pm Sun 13 Sep 09

godzillareturns wrote:
jquain wrote:
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
The actions that she should be ashamed of is 'It ended with Lynn throwing her Co-op loyalty card on the counter'.

And as you say "I agree she should not lose her temper and take it out on the staff that is never acceptable."

I don't know when you left Sainsbury's but we now have a very strict U25 policy. The benefit of the doubt is usually given to people who are obviously families but in the case of the child actually carrying the bottle to the till then I feel the cashier was well within her rights to refuse the sale. It could of easily been a test purchase by trading standards for all the cashier knows.

SR1, Poole says...
10:50pm Sun 13 Sep 09

I think its a sad day when this story becomes front page news, was there nothing else going on in the world on saturday???? the echo must of been been having a drought on REAL news that day. oh The woman whinging needs to get a freaking life!!! does she not have anything else to worry about????

donks169, Broadstone says...
11:00pm Sun 13 Sep 09

The person who sells the alcohol receives a fine of £1000 and a criminal record personally. No one would risk that for the sake of an argument.

djd, bournemouth says...
3:04pm Mon 14 Sep 09

What a non-story.
The cashier can be fined for selling alcohol to an under age child and consequently doesn't sell alcohol to children......What's wrong with that ???

How did the cashier not know it was a test purchase by a Local Authority officer ???

Anyway, has this lady never heard of a shopping trolley or basket ?????

GB1980, Southbourne says...
5:26pm Mon 14 Sep 09

You have to be over 18 to buy alcohol.

It's only when people try to confuse the issue by lying about their age, buying alcohol for children, saying "it's only a bottle of Rosé" for a present or throwing a strop when refused service that any issues come creeping in.
Should a child be served cigarettes "for his mother" even if she's the one paying? What if she throws a tantrum in the shop? The answer is still no, because it is fair to assume that the child is the one making the choice.

I don't know if the law has changed but it used to be legal to "feed" wine to a 7 year old child with a meal at home, like the French do.

Do we really want to promote a more 'Scandinavian' drinking culture with people getting legless before they go out, nightclub queues full of drunk people fighting and vomiting, and hospitals full of people suffering not only from the effects of alcohol but the side effects of bootlegged alcohol?

Zzzz, Poole says...
9:45am Tue 15 Sep 09

jquain, from your comments I will say that you come across as a rather unsavoury person and should be ashamed of your actions. Don't like it, do you? Well tough. If you can't take it, you shouldn't go dishing it out. What a pompous prat you are.

Zzzz, Poole says...
9:46am Tue 15 Sep 09

SR1 wrote:
I think its a sad day when this story becomes front page news, was there nothing else going on in the world on saturday???? the echo must of been been having a drought on REAL news that day. oh The woman whinging needs to get a freaking life!!! does she not have anything else to worry about????
If anyone needs to get a life it's you, commenting on a story you claim not to be at all interested in. What a loser!

john mosco's ghost, says...
12:39pm Tue 15 Sep 09

And also lets have a ban on widows and spinsters from buying candles.

They are fire hazards for people living alone ban them i say make their homes safer.

When I worked at sainsbury's they were always stocking up.

grouch, Bournemouth says...
12:51pm Tue 15 Sep 09

This is nothing new. I was told I was not allowed to buy alchohol from Tesco at Fleetsbridge at least 5 years ago as I was with 4 other over 18's and one of them had forgotten to bring their ID. My arguement at the time was that I could go and buy it elsewhere (which is exactly what I did, at Tesco at Tower Park without the friend with no ID who waited in the car!) and I was rather miffed at having to make an extra trip, but in hindsight I realise that the Cashier was merely doing their job effectively in order to avoid a personal fine. I thought that this was standard practice across major chains, perhaps people are not aware of it? Better advertising in conjunction with Challenge 25 (soon to be Challenge 30?! Anyone remember Challenge 21 back in the day!)? If we assume that we will not be served alcohol whilst with a minor/someone without ID then it won't be a problem.

Unfortunately you can't stop alcohol being purchased for minors. Perhaps if supply of alcohol was treated as seriously as the supply of drugs then fewer irresponsible parents/siblings/fri
ends/strangers would be inclined to buy alcohol for under 18's? Yes this penalises responsible parents but the age limit is an age limit for a reason.

john mosco's ghost, says...
1:38pm Tue 15 Sep 09

12.51 perhaps people are not aware of it
.
every one is aware except you please get real.

jquain, Ringwood says...
5:08pm Tue 15 Sep 09

Zzzz wrote:
jquain, from your comments I will say that you come across as a rather unsavoury person and should be ashamed of your actions. Don't like it, do you? Well tough. If you can't take it, you shouldn't go dishing it out. What a pompous prat you are.
I don't believe I have said one thing that is unsavory. The lady in this article through her loyalty card across a counter in front of her young son. Are you saying this is an acceptable thing to do?

How have I behaved like a pompus prat exactly. I feel I have put my points across in a constructive way.

gobzilla;., says...
5:39pm Tue 15 Sep 09

I mean all these comments over a drop of coloured water in a bottle , now had it been a large crate of 33% proof barley wine I could understoned

anderton, whitecliff says...
7:40pm Tue 15 Sep 09

jquain wrote:
Zzzz wrote:
jquain, from your comments I will say that you come across as a rather unsavoury person and should be ashamed of your actions. Don't like it, do you? Well tough. If you can't take it, you shouldn't go dishing it out. What a pompous prat you are.
I don't believe I have said one thing that is unsavory. The lady in this article through her loyalty card across a counter in front of her young son. Are you saying this is an acceptable thing to do?

How have I behaved like a pompus prat exactly. I feel I have put my points across in a constructive way.
Just ignore the juvenile and abusive comments,some on this site really show their stupidity.

Mike Pickering, Bournemouth says...
3:07am Wed 16 Sep 09

I think I made the most relevant and entertaining post yet again, and shall consequently not be reviewing this article.

peter hurt, adelaide says...
8:15am Wed 16 Sep 09

I guess there are no drunk youths in Bmth now as a result because this requirement is so successful?

grouch, Bournemouth says...
10:24am Wed 16 Sep 09

john mosco's ghost, says...
1:38pm Tue 15 Sep 09

12.51 perhaps people are not aware of it
.
every one is aware except you please get real.

John Mosco's Ghst: Do you mean I am not aware that you cant buy alcohol with a minor or the mother and son in the article? I don't understand your comment?I clearly am aware, that is the point of my post so I assume that is not what you meant. My point is that it needs to be made common knowledge through better advertising in store to save these sort of occurences from happening again, and taking up the front page of the Echo:-)

gobzilla;., says...
1:31pm Wed 16 Sep 09

3.07 I'm glad you think so, no one else could care less what you post you always talk out of that orifice down south,have a nice life

Wimbourneflyer, Wimbourne says...
5:48pm Fri 18 Sep 09

the store were correct for not selling the alcohol to this lady.

Comments are closed on this article.

VICTIM OF CONFUSING RULES: Lynn Hutchings with her 12-year-old son George VICTIM OF CONFUSING RULES: Lynn Hutchings with her 12-year-old son George

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