When news happens text pix and video to 80360. Start your message with BE then leave a space.
7:00am Saturday 12th September 2009
A MUM trying to buy a bottle of wine as an anniversary gift was refused service because her 12-year-old son was with her.
The checkout assistant at the Co-op in Ashley Road, Parkstone, Poole, considered Lynn Hutchings to be buying the bottle of rosé for her young son George.
Although George carried the bottle to the counter, Lynn pointed out that she was clearly the one buying the wine, but her protest was dismissed by the staff. Co-op said they employed a robust Challenge 25 policy and stood by their decision to refuse the sale of the wine.
“Whatever happened to common sense?” said Lynn, who was buying the wine, along with a box of chocolates, as an anniversary gift.
“How ridiculous. I just couldn’t understand their reasoning.
“Am I really going to feed a bottle of wine to my 12-year-old son?”
Lynn said George had carried the bottle of wine to the till for her because her hands were full of other shopping bags.
As she went to pay, the checkout girl asked George for identification and the dispute unfolded.
It ended with Lynn throwing her Co-op loyalty card on the counter and crossing the road to Waitrose, who served her the wine and chocolates without any questions.
“They have lost the money and any trade they would ever get from me,” said Lynn.
A spokeswoman for Co-op stressed their policy also covered anyone suspected of buying alcohol for a minor.
“The Co-op group stands by its decision to refuse the sale of alcohol to this customer,” said the spokeswoman.
“All our stores operate a Challenge 25 policy, where a potential purchaser of age-restricted products who appears to be under 25 should be asked to provide identification.”
Last year Tesco hit the headlines after it tightened up its rules on selling alcohol to parents with children. It said it would rather staff “err on the side of caution than risk selling to someone who is buying alcohol for people who are under age”.
A spokesman for the Union of Shop, Distributive and Allied Workers said: “There are confusing laws around the sale of age-restricted goods, which can be hard for shopworkers to interpret and police in the pressurised environment of a busy store.”
She added USDAW was “campaigning for better support to be given to shopworkers in this difficult role”.
BIGTONE, POOLE says...
7:23am Sat 12 Sep 09
poole_god, says...
7:40am Sat 12 Sep 09
Frogham Ferret, Frogham says...
7:50am Sat 12 Sep 09
Yawwwn!, Bournemouth says...
8:45am Sat 12 Sep 09
poolebabe, poole says...
8:52am Sat 12 Sep 09
Trifecta, Southbourne says...
8:52am Sat 12 Sep 09
Was Charlie, says...
8:58am Sat 12 Sep 09
cooperman, bournemouth says...
10:14am Sat 12 Sep 09
free wessex, Bridport says...
10:19am Sat 12 Sep 09
PokesdownMark, Bournemouth says...
10:41am Sat 12 Sep 09
chris124, bournemouth says...
10:57am Sat 12 Sep 09
BIGTONE, POOLE says...
11:01am Sat 12 Sep 09
Yawwwn! wrote:Its not a case for common sense anymore.There are some total retard so called parents out there today and they tar everyone with the same brush and someone has to do the thinking for them because they are not capable.Its that simple.
I appreciate people have different views on this but is this not another case of this country going mad?
Political correctness has crept in to this country on the 'What if' scenario. with everything in life you can say they might do this, they might do that.
Will washing up liquid be banned next because WHAT IF it's put it in a fountain in Poole park to create bubbles everywhere.
Potatoes not sold because WHAT IF some kid puts one in a car exhaust to block it?
The legal age to buy alcohol is 18 and the mother is over 18. Therefore no crime committed!!!!
The crime for buying alcohol for a minors should be punishable big time and thats where the focus should be as a deterent..
It's easy to say the store staff acted responsibly, and yes they are only enforcing what the co-op want but how are you going to feel when you are in this situation yourself? I guess you will feel this is stupid then.
The lack of common sense in society really has contributed to how rubbish this country has become.
Common sense has been over taken with peolpe running scared of the 'WHAT IF' scenario thinking.
Hot-cross buns banned in hospitals, because WHAT IF it offends non Christian.
The Union Jack Flag banned on town halls in this country because 'WHAT IF' it offends.
Door mats banned in Bristol because 'WHAT IF' it becomes a trip hazard.
An elderly gentleman banned by the council from cutting the grass outside his home after 30 years of doing it, because WHAT IF he has an accident?
Am I going to be banned from a pub next in case it leads to me being drunk and disorderly?
WHAT IF, WHAT IF, WHAT IF, WHAT IF.
And so has The Co-op and other stores policy on this. Surely the store assistant could have used COMMON SENSE to see the mums hands were full?
The country has gone mad!
[Chris], WWW says...
11:13am Sat 12 Sep 09
BIGTONE, POOLE says...
11:14am Sat 12 Sep 09
PokesdownMark wrote:Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.
I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
tricky1007, bournemouth says...
11:30am Sat 12 Sep 09
chris124 wrote:chris the age is not 25 it is called challange 25, anyone who looks like they are under that age has to prove they are over 18. the bar i manage has a challange 23 policy. many people i id who look about 23 are infact 18. it means the store is helping its staff. if people who look under 25 and dont carry id on them, they cant get served. most people in bars always bring id with them now. i still think common sense should have been used here. as people have said. dont make alcohol a forbidden fruit, as youngsters will want to know what all the fuss is about, which is why we have such a binge drinking culture. if kids were introduced to alcohol, as with lots of other countries, they would drink to be social, not drink to get drunk!!!!
regardless of who is right and who is wrong in this case,as the legal age to purchase wine etc is 18 why have the stores set a age of 25,it needs someone to challenge this ridculous rule in court,and being in my fifties i am fed up with standing at a checkout while some snotty nosed acne covered cashier holds a bottle up waiting for the ok to sell it as they are underage,bring back the corner shop.
Dorset_Born_n_Bread !, Poole/Helsinki says...
11:41am Sat 12 Sep 09
godzillareturns, poole says...
11:44am Sat 12 Sep 09
BIGTONE wrote:I have been in the situation of the cashier when I worked for sainsburys and it is difficult to ensure that the person buying the alcohol is of the right age. We were always told that if we were not sure ask for ID if that could not provide it do not serve them, but this is an adult who happens to have a child with them, so if I shop with my grankids I need to make them wait outside I suppose.
PokesdownMark wrote: The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op. I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr evention is better than cure.
poolebabe, poole says...
11:47am Sat 12 Sep 09
poolebabe, poole says...
11:57am Sat 12 Sep 09
PokesdownMark wrote:Children have always carried items to a till, it's usually items they will be buying like sweets, a magazine, a game or toys. So you surely can forgive a sales assistant for wondering why a child is carrying the wine? The lady said she was also buying chocolates, so why not let him carry them instead? I have children myself, and it just would not occur to me to let them carry alchohol to the till. There you go son, you can carry my bag with my wine and fags in it, I will carry the sweets. Don't seem right does it? Ok, nothing actually wrong with it as long as they are not consuming the contents of the bag, but it still doesn't seem right is all.
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op. I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
Lord Spring, says...
12:37pm Sat 12 Sep 09
kevvo squarter, says...
12:52pm Sat 12 Sep 09
jeebuscripes, Westbourne says...
12:54pm Sat 12 Sep 09
godzillareturns, poole says...
1:19pm Sat 12 Sep 09
kevvo squarter wrote:what explain your comments please? I am so stupid I do not understand!! My point was that the shop staff can sell the public alcohol but the shops are now running an under 25 challenge so if i shop with a minor they have the right to stop me buying alcohol ok!! This is ridiculous I worked in retail for 30 years and know all the tricks kids use to obtain drink and i think this challenge 25 is stupid and will not stop the underage drinking problem we have.
So correct me if Im wrong I can serve alcohol in a shop or a pub at 18 but I cannot buy it if I look under 25, maybe its me but I really cannot see the logic. You dont understand DO YOU.YOU CAN BUY ALCOHOL IF YOU LOOK UNDER 25 , and youv'e got family OMFGA.or are you having a laugh.
kevvo squarter, says...
1:31pm Sat 12 Sep 09
PokesdownMark, Bournemouth says...
2:09pm Sat 12 Sep 09
BIGTONE wrote:I think you missed the all important words: in those circumstances.
PokesdownMark wrote:Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.
I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
evention is better than cure.
george12, poole says...
2:55pm Sat 12 Sep 09
poolebabe wrote:I did carry the chocolates as well. My mum's hands were full and I was trying to be helpful. Is that a crime?
Common sense went out the window when the parent that allowed her son to carry the wine to the counter. Good on Co-op for refusing to sell it. Co-op may have lost the sale of one bottle of wine, but better that than a big fine or a risk of selling booze to a child. Surely the mother can see what it must look like to allow her son to carry the wine to the counter? Why not the chocolates??
mikeh2000, says...
2:56pm Sat 12 Sep 09
BIGTONE, POOLE says...
3:23pm Sat 12 Sep 09
PokesdownMark wrote:Yes it wont be long before they will start to drink the cleaning products(if they already don't)because they wont be able to get alcohol. Anything for a high!!! Thats logic.
BIGTONE wrote:I think you missed the all important words: in those circumstances.
PokesdownMark wrote:Tell that to the doctors and nurses at A&E departments up and down the country who have to deal with kids poisoning themselves.Its just a bottle of wine!!!!!!!.......pr
The comment from Yawwwn nails it for me. Absolutely spot on. A child carrying a bottle of wine in those circumstances is not a problem. Simply not a problem. At all. Its just a bottle of wine for crying out loud. We should all feel able to carry reasonable responsibility without fear. And lets be clear it is FEAR that is behind this ridiculous event and also the comments here supporting the co-op.
I think the reaction to it IS the problem. It gives alcohol some magic mystical status to kids who then see it as forbidden fruit and can't wait to try it as soon at they get the chance. Leading to the very problems the misplaced policy is trying to solve.
evention is better than cure.
Doctors and nurses at A&E departments up and down the country have to deal with people who have slipped on shiny, wet floors. By your somewhat bizarre logic supermarkets should ban floor cleaning products?
rook, wimborne says...
3:56pm Sat 12 Sep 09
godzillareturns, poole says...
3:59pm Sat 12 Sep 09
george12 wrote:well said george I am a law abiding person who has been asked on may occasions to buy cigarettes for minors i have refused and certainly do not condone any adult buying wine for children , I quite agree with your mum and please tell her some us think she did the right thing in leaving the shop.
golden mouldie wrote: Another stupid person running to the papers to get a bit of public sympathy. Sorry lady, wrong move, i think it makes you out to look rather stupid. As said above, why didn't the boy carry the chocolates?my mum did not go running to the papers, they came running to her after she sent an email to the letters page about the incident. And as I have already said to somebody else, I did carry the chocolates as well.
Barry Attrics, Poole says...
4:52pm Sat 12 Sep 09
fattygirlyslimmy, says...
5:19pm Sat 12 Sep 09
godzillareturns, poole says...
5:30pm Sat 12 Sep 09
fattygirlyslimmy wrote:Sorry but it wasnt an under age person trying to buy wine it was an adult, just because she let her son carry the wine does not imply she was buying it for him. As I said in my previous comments I worked in retail for 30 years and am very aware of the laws for under age purchases and I do not agree with the ridiculous use of the "25" badges that the supermarkets wear. It in no way stops youngsters buying drink but just makes people look foolish i have been behind a woman of 30 who have been asked for ID in a supermarket if for one minute thought this would stop the terrible problem of binge drinking I would be all for it. My neices sister in law was told she could not buy wine with her shopping as he was accompanied by her teenage son, I for one would have left my shopping (tesco) and gone elsewhere, I wouldn't have got stroppy with the cashier but asked for the manager.
I understand how 'Lynn' may have felt frustrated not being able to purchase the wine, but I think her reaction to the sale refusal was completely unacceptable! I work in a Co-op and have had to deal with stroppy customers in similar situations who don't understand the Challenge 25 policy which all Co-op stores enforce, and it's not at all pleasant to be on the receiving end of behavior such as Lynn's. Sounds like she must have been quite argumentative and rude to the sales assistant, and "throwing her Co-op loyalty card on the counter" is just unnecessary! It just makes people's jobs more difficult if they are presented with this kind of abuse, and, in the future, I think Lynn should take into consideration the feelings of staff who are just abiding by store policy, nobody wants to end up with a whacking great fine for getting caught out selling alcohol to the under-aged! PS: chris124, the "snotty nosed acne covered cashiers" you describe would be breaking the law if they sold you any age restricted products, if they themselves are under-aged. The penalties for doing so are just as high! So just be patient!
Jeremy Klaxon, Kinson says...
5:47pm Sat 12 Sep 09
fattygirlyslimmy, says...
6:16pm Sat 12 Sep 09
godzillareturns, poole says...
6:30pm Sat 12 Sep 09
fattygirlyslimmy wrote:I hear what you are saying but still dont believe it stops youngsters buying and binge drinking how are you supposed to buy your weekly shopping with your children if you cannot buy alcohol? I do not think it protects the children at all, as I said before the ones we need to target are the young kids who go to the smaller shops and manage to get drink do you seriously think that most young teens are asking their parents to buy drink?, I dont think so at all. As I said before also they would be buying lager and cider not wine, if anyone can prove different I would gladly be proved wrong.
I hear you, godzillareturns, but if I were in the position of the sales assistant in this situation, I'd have done the same thing, I'd rather deal with a stroppy customer than a ticking off from Trading Standards. I think that your "neice's sister in law" would most likely encounter similar restrictions in any other supermarket if she was accompanied by her teenaged son, as Tesco, Asda Somerfields and many others all promote either Challenge 21 or Challenge 25. It's just one of those annoying little things from the policies put in place to protect children and prevent proxy sales.
fattygirlyslimmy, says...
6:44pm Sat 12 Sep 09
godzillareturns wrote:My own 15 year old self is guilty asking my mum to buy me alcohol for any house party I was invited to, 'back in the day', and so did the majority of my friends! Personally I didn't choose wine, more like alcopops, but I know that these days cheap, own-brand wines and drinks like Lambrini are quite popular, for a more 'sophisticated' touch(!)
fattygirlyslimmy wrote:I hear what you are saying but still dont believe it stops youngsters buying and binge drinking how are you supposed to buy your weekly shopping with your children if you cannot buy alcohol? I do not think it protects the children at all, as I said before the ones we need to target are the young kids who go to the smaller shops and manage to get drink do you seriously think that most young teens are asking their parents to buy drink?, I dont think so at all. As I said before also they would be buying lager and cider not wine, if anyone can prove different I would gladly be proved wrong.
I hear you, godzillareturns, but if I were in the position of the sales assistant in this situation, I'd have done the same thing, I'd rather deal with a stroppy customer than a ticking off from Trading Standards. I think that your "neice's sister in law" would most likely encounter similar restrictions in any other supermarket if she was accompanied by her teenaged son, as Tesco, Asda Somerfields and many others all promote either Challenge 21 or Challenge 25. It's just one of those annoying little things from the policies put in place to protect children and prevent proxy sales.
poole_god, says...
6:48pm Sat 12 Sep 09
brianthesnail13, poole says...
6:54pm Sat 12 Sep 09
fattygirlyslimmy, says...
6:55pm Sat 12 Sep 09
stoofur, Christchurch says...
7:23pm Sat 12 Sep 09
poolebabe, poole says...
8:33pm Sat 12 Sep 09
george12 wrote:No that isn't a crime. It's not personal George, it's just that all shops do have to be careful who they sell alchohol to, and all because there are some adults that buy alchohol for youngsters. It is illegal to sell alchohol to people under the age of 18. Shops have the right to refuse the sale of alchohol to anyone, especially if they believe it's for a youngster. There are heavy fines for doing so, and whilst your mother may well have been innocent, only you and your mother knew what the intent was for the purchase. The sales staff do not have the benefit of knowing that because people do lie and break the law. Had you not carried the wine to the counter, I think she would have been served. I'm sure your Mum is a decent, honest person and you sound like a decent young man. It isn't personal against you both at all.
poolebabe wrote: Common sense went out the window when the parent that allowed her son to carry the wine to the counter. Good on Co-op for refusing to sell it. Co-op may have lost the sale of one bottle of wine, but better that than a big fine or a risk of selling booze to a child. Surely the mother can see what it must look like to allow her son to carry the wine to the counter? Why not the chocolates??I did carry the chocolates as well. My mum's hands were full and I was trying to be helpful. Is that a crime?
Mike Pickering, Bournemouth says...
9:12pm Sat 12 Sep 09
poole_god, says...
10:29pm Sat 12 Sep 09
Mike Pickering wrote:It is not against the law to buy the wine, only sell it to under age persons.
well theres the issue right there - the shop have made a decision on their perception of the woman's intention. There is no evidence of any intention on her behalf when she buys the wine - there can be none inferred unless she expresses that intention to the cashier. If the store did conclude that she intended to supply the alcohol to her son illegally (although it is not illegal for under 18s to consume alcohol in the home), then they have comitted a serious offence by not alerting the police to have her arrested for this. Either they DID think she intended to supply the wine to her child, and should have therefore contacted the Police, in the same way I would be legally bound to contact the Police if I overheard someone intending to steal or murder, and were right in this regard to refuse service. OR They did not have evidence of intention to commit this felony, in which case they should have served her, according to their own mercantile policy, namely exchanging goods for money. I demand that the whole CoOp organisation be arrested as we now know it is their policy to NOT inform the Police when they believe that someone intends to commit a crime... Ye gods, the place will become a mecca for all sorts of criminal gangs to organise their goings-on, drug dealers will be crowding the aisles yabbering into the mobile phones 'Yeh mate, I can do you two 'undred of that nice flake -- yeh, bout arf hour, mate '... etc etc.. So, CoOp, which is it to be ? DID she, or DID she NOT intend to commit the offence, in your expert legal opinion(s) ?
charley farley west parley, bournemouth says...
11:15pm Sat 12 Sep 09
godzillareturns, poole says...
11:19pm Sat 12 Sep 09
brianthesnail13 wrote:Exactly the point i was making its the young people we need to watch out for not the mums who accompany their children.
It's one rule for one and one for another. my 16 year old son went into the co-op and managed to buy 4 cans of fosters without being asked for any form of ID, when I phoned the store to complain I was told we never sell beer to any one under the age of 18, but i;ve got a reciept and curettley going through their head office and the liencing board at the brough of Poole.
Irish_Bourne, Boscombe says...
12:10am Sun 13 Sep 09
butlincat, bournemouth says...
12:19am Sun 13 Sep 09
jquain, Ringwood says...
2:42am Sun 13 Sep 09
godzillareturns, poole says...
4:08am Sun 13 Sep 09
jquain wrote:She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
golden mouldie, Bournemouth says...
5:53am Sun 13 Sep 09
charley farley west parley wrote:AHA, Mr Farley. You were so lost for words that you used 19 of them and no capitals. :)
what a complete and utter non story. a total waste of my time and yours. i'm lost for words !
gobzilla;, says...
8:03am Sun 13 Sep 09
Was Charlie, says...
8:22am Sun 13 Sep 09
godzillareturns wrote:George, it's so nice to see a young person being reported in the papers for being helpful. Makes a change from vandalism and thuggery. Well done - keep behaving as you are and set an example to others. Never mind that a stupid checkout assistant is incapable of using common sense - that's her problem, not yours or your mum's.
george12 wrote:well said george I am a law abiding person who has been asked on may occasions to buy cigarettes for minors i have refused and certainly do not condone any adult buying wine for children , I quite agree with your mum and please tell her some us think she did the right thing in leaving the shop.golden mouldie wrote: Another stupid person running to the papers to get a bit of public sympathy. Sorry lady, wrong move, i think it makes you out to look rather stupid. As said above, why didn't the boy carry the chocolates?my mum did not go running to the papers, they came running to her after she sent an email to the letters page about the incident. And as I have already said to somebody else, I did carry the chocolates as well.
BIGTONE, POOLE says...
9:06am Sun 13 Sep 09
weevie, Bournemouth says...
9:17am Sun 13 Sep 09
PokesdownMark, Bournemouth says...
1:36pm Sun 13 Sep 09
george12, poole says...
6:44pm Sun 13 Sep 09
godzillareturns wrote:my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
george12, poole says...
6:55pm Sun 13 Sep 09
jquain wrote:Firstly, my mum is not unsavoury and you have no reason to believe so,
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
gobzilla;, says...
7:24pm Sun 13 Sep 09
poole_god, says...
7:27pm Sun 13 Sep 09
george12 wrote:well that is not what mummy told the press now is it??
godzillareturns wrote:my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
gobzilla;, says...
7:44pm Sun 13 Sep 09
poole_god wrote:Hi george did you take out a loan before you went in waitrose, I allways do.
george12 wrote:well that is not what mummy told the press now is it??godzillareturns wrote:my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
jquain, Ringwood says...
10:20pm Sun 13 Sep 09
george12 wrote:In the article is clearly states: 'It ended with Lynn throwing her Co-op loyalty card on the counter'. I would say this is unsavoury behaviour.
godzillareturns wrote:my mum did not lose her temper, nor take it out on the staff, she simply placed her card on the counter said that the whole situation was ridiculous and walked out the store.
jquain wrote: I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
Vixen777, Bournemouth says...
10:28pm Sun 13 Sep 09
jquain, Ringwood says...
10:31pm Sun 13 Sep 09
godzillareturns wrote:The actions that she should be ashamed of is 'It ended with Lynn throwing her Co-op loyalty card on the counter'.
jquain wrote:She she was refused the alcohol because it was thought she was buying it for her son NO ONE disputes the asking of id but it was because he was carrying the bottle. I still stand by my comments that in this case the cashier was wrong and just to clarify I worked as a cashier supervisor and a cashier trainer in Sainsburys for over 20 years which I was I am making lots of comments on this subject as I have dealt with this sort of thing many times.As for the lady being a "chav" and unsavoury looking where do people get that impression from? the picture tells us nothing that#s just being predjudice. What actions should she be ashamed of? she was gulity of buying a bottle of wine and chocolates in a shop , it was only assumed she was buying it for her son there is no proof. I agree she should not lose her temper and take it out on the staff that is never acceptable.
I work as a supervisor in Sainsbury's and the Think 25 scheme is fairly straight forward. If you look under 25 or are with someone looking under 25 then you run the risk of getting your identification checked. Normally we allow families to go through fine, however, in a case where the child is carrying the alcohol to the checkout I feel an exception would be made and I feel I would of asked for proof of age. The Think 25 scheme is not set out to cut out binge drinking it is set out to help cashiers with identifying peoples ages. Its more efficient to ID everyone who looks under 25 than let a 17 year old who looks about 23 to buy alcohol. The risks put on the cashiers is so high that policies such as Think 25 have to be in place. Some of you may not be aware that the cashiers will be cautioned by the place and receive a 'on the spot' fine if they are caught by Trading Standards or the Police selling alcohol to a minor, ir knowingly selling it to someone who is purchasing alcohol on behalf of a minor. Most of the night clubs and bars in Bournemouth operate a Think 25 policy, I don't hear many of you complaining about them. This lady seems like a rather unsavory person and should be ashamed of her actions. I feel The Echos story should of been more aimed at her disgraceful actions to the people at Co-Op and what that shows to her 12 year old son, rather than the actions of the store.
SR1, Poole says...
10:50pm Sun 13 Sep 09
donks169, Broadstone says...
11:00pm Sun 13 Sep 09
djd, bournemouth says...
3:04pm Mon 14 Sep 09
GB1980, Southbourne says...
5:26pm Mon 14 Sep 09
Zzzz, Poole says...
9:45am Tue 15 Sep 09
Zzzz, Poole says...
9:46am Tue 15 Sep 09
SR1 wrote:If anyone needs to get a life it's you, commenting on a story you claim not to be at all interested in. What a loser!
I think its a sad day when this story becomes front page news, was there nothing else going on in the world on saturday???? the echo must of been been having a drought on REAL news that day. oh The woman whinging needs to get a freaking life!!! does she not have anything else to worry about????
john mosco's ghost, says...
12:39pm Tue 15 Sep 09
grouch, Bournemouth says...
12:51pm Tue 15 Sep 09
john mosco's ghost, says...
1:38pm Tue 15 Sep 09
jquain, Ringwood says...
5:08pm Tue 15 Sep 09
Zzzz wrote:I don't believe I have said one thing that is unsavory. The lady in this article through her loyalty card across a counter in front of her young son. Are you saying this is an acceptable thing to do?
jquain, from your comments I will say that you come across as a rather unsavoury person and should be ashamed of your actions. Don't like it, do you? Well tough. If you can't take it, you shouldn't go dishing it out. What a pompous prat you are.
gobzilla;., says...
5:39pm Tue 15 Sep 09
anderton, whitecliff says...
7:40pm Tue 15 Sep 09
jquain wrote:Just ignore the juvenile and abusive comments,some on this site really show their stupidity.
Zzzz wrote:I don't believe I have said one thing that is unsavory. The lady in this article through her loyalty card across a counter in front of her young son. Are you saying this is an acceptable thing to do?
jquain, from your comments I will say that you come across as a rather unsavoury person and should be ashamed of your actions. Don't like it, do you? Well tough. If you can't take it, you shouldn't go dishing it out. What a pompous prat you are.
How have I behaved like a pompus prat exactly. I feel I have put my points across in a constructive way.
Mike Pickering, Bournemouth says...
3:07am Wed 16 Sep 09
peter hurt, adelaide says...
8:15am Wed 16 Sep 09
grouch, Bournemouth says...
10:24am Wed 16 Sep 09
gobzilla;., says...
1:31pm Wed 16 Sep 09
Wimbourneflyer, Wimbourne says...
5:48pm Fri 18 Sep 09
Enter your postcode, town or place name
Search for jobs with the Daily Echo
Search Now »
Find the right person for you with the Daily Echo
Search Now »
Search for homes with the Daily Echo
Search Now »
Search for cars with the Daily Echo
Search Now »
2Much...again!, Ringwood says...
7:22am Sat 12 Sep 09
If more responsibility was put on the buyer, they would think twice before purchasing booze as it is their neck on the line. When the shops' necks are on the line with huge fines, all reason goes out the window!