A DAMNING report has slammed a care home where dementia sufferers are not cared for properly or kept safe.

Residents at Highfield Manor are not fed adequately, one person was illegally deprived of their liberty and others may have been given sedatives they did not need, according to the Care Quality Commission (CQC)report.

A small number of people were not always treated with respect and their dignity was not maintained, according to the shocking report.

Inspectors uncovered a catalogue of problems at the Branksome Wood Road, Bournemouth care home when they carried out an unannounced inspection over four days in January. It is owned by Reshad Koussa, who also owns the Sheridan Care Home in Durlston Road, Poole. It too has a rating of Inadequate.

Their report, just published, rates the home as Inadequate and follows a similar critical report published last year.

Bosses at the home were then ordered to make drastic changes to the way the home is run. But during the latest visit inspectors discovered repeated breaches of regulations as well as some new ones.

The CQC is now considering using enforcement powers to protect the health, safety and welfare of people who use the service.

Highfield Manor is registered to provide personal care for up to 46 people living with dementia and there were 27 people living there at the time of the inspection.

Inspectors said: “Any risks to people’s safety were not consistently assessed and managed to minimise risks. People’s needs were not reassessed when their circumstances changed and care plans were not updated. Staff did not consistently follow care plans.”

Their report also revealed staff did not have clear instructions when they needed to give some people “as needed” medicines, therefore some may have been given sedatives they did not need.

It added: “Some people did not all receive the monitoring, support and fortified fluids and food they needed to increase or maintain their weight.”

The building in which the care home is situated is so unsuitable that “some people living with dementia were not able to find their way round the building” said the report.

It goes on: “There were not consistently enough staff to meet people’s needs. Some people who were cared for in their bedrooms did not have anything to occupy or stimulate them that was based on their individual needs or preferences.”

The Daily Echo has contacted the home for a comment but there has been no response.

A summary of the report

Care Quality Commission report for Highfield Manor Care Home, 44, Branksome Wood Road, Bournemouth.

Date of visit: January 13, 14, 15 and 18.

Overall rating: Inadequate

Is the service safe? Inadequate

Is the service effective? Inadequate

Is the service caring? Requires Improvement

Is the service responsive? Inadequate

Is the service well-led? Inadequate

Inspectors concluded: “People were not kept safe at the home. People’s needs were not met effectively.

“The service was caring but needed some improvement because staff did not always respect some people’s dignity.

“The service was not responsive to people. The home was not well-led. There were shortfalls in the records kept and they were not accurate.

“The rating was not displayed so people knew the home was rated Inadequate.”