McDonalds manager is in top 1% across Europe

STAR PERFORMER: Sam Birks, manager of McDonald’s at Wessex Gate, Poole, receives the Ray Kroc Award for outstanding customer service from Jill McDonald, North West division president and CEO of McDonald’s UK, and Doug Goare, president of McDonald’s

STAR PERFORMER: Sam Birks, manager of McDonald’s at Wessex Gate, Poole, receives the Ray Kroc Award for outstanding customer service from Jill McDonald, North West division president and CEO of McDonald’s UK, and Doug Goare, president of McDonald’s

First published in News

THE manager of a Poole branch of McDonald’s is among the company’s top one per cent.

Sam Birks, of the company’s Wessex Gate restaurant, was one of only 67 McDonald’s managers in Europe to receive the Ray Kroc Award for outstanding customer service. The winners represent the top one per cent of staff in Europe.

Sam was handed a cash prize and trophy at the gala event in Barcelona hosted by Doug Goare, president of McDonald’s Europe.

She has been working for McDonald’s for 15 years, joining as a shift manager in Southampton and became business manager of the Poole restaurant in June.

She has completed several courses over the years and the McDonald’s Foundation Degree in Managing Business Operation, which combines study with workplace learning.

Sam said: “I have been part of the McDonald’s team for 15 years now, and feel more passionate than ever about the work that I do. I’m really proud of myself for being rewarded for doing something I love and it’s inspiring knowing you are making a difference, not only to the business, but to your community as well.”

Comments (3)

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1:23pm Mon 11 Aug 14

Cmdr Kryll says...

Have a Gold Star
Have a Gold Star Cmdr Kryll
  • Score: 2

10:58am Tue 12 Aug 14

The Liberal says...

So she won a Kroc?
So she won a Kroc? The Liberal
  • Score: 0

4:38pm Tue 12 Aug 14

DickP says...

Every time we have been in there as a family we have enjoyed a very high standard of customer service from all the staff, so well done everyone.
Every time we have been in there as a family we have enjoyed a very high standard of customer service from all the staff, so well done everyone. DickP
  • Score: 0

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