Multi-million-pound supermarket transformation to make it a ‘destination’ store

Manager Andy Hossack, left, and refit manager Richard Baird

Manager Andy Hossack, left, and refit manager Richard Baird

First published in News by

A SUPERMARKET in Poole is undergoing a multi-million-pound refit to make it a ‘destination’ for Dorset residents.

Tesco based at Tower Park, on Yarrow Road, will soon host a new restaurant, offer dry cleaning services, sell takeaway pancakes and pizza, and host a completely revamped clothing department, as part of the investment.

The store, which currently employs around 480 staff and has a fleet of around 13 delivery vans, will also take on a minimum of 25 new people in a range of roles, while existing employees will receive retraining.

Manager Andy Hossack said: “It is a multi-million pound investment and this comes as the store celebrates its 25th anniversary.

“We have a new general merchandise department, all new equipment, a focussed snacking area for drinks, sandwiches and more.

“We will also have a new upgraded photo lab, opticians and pharmacy areas, as well as health and beauty departments and new clothing department.

“It is part of our strategy this year to transform the store.

“It is making it more of a destination alongside the online world.

“It’s all about embracing the digital age.”

Shoppers will be able to use a touch-screen in the store, allowing them to order in an item, which will be delivered to the shop the next day, while the store continues to offer click and collect for shopping.

Andy says that the new Giraffe restaurant, which will have its own dedicated entrance and exit, is an investment and proposition for the store.

He added: “It’s a funky, feel-good licensed restaurant with a wide-ranging menu serving a list of beers, wines, cocktails and burgers.

“I’ve been into one before and it’s got a great atmosphere.

“It is offering a new customer experience, where you’d take your family there, rather than simply eating in the café after doing the weekly shop.”

He says that many of the departments are already open and work is set to be completed within the next few weeks.

For more information on jobs at the Tower Park store, go to Tesco-careers.com

Comments (17)

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12:32pm Fri 27 Jun 14

topofall says...

Still won't get me there and as for Giraffe, tried once never again!
Still won't get me there and as for Giraffe, tried once never again! topofall
  • Score: 8

1:05pm Fri 27 Jun 14

kalebmoledirt says...

Why is the high dying ?
Why is the high dying ? kalebmoledirt
  • Score: 3

1:10pm Fri 27 Jun 14

kalebmoledirt says...

Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s
Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s kalebmoledirt
  • Score: -6

2:32pm Fri 27 Jun 14

boardsandphotos says...

kalebmoledirt wrote:
Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s
Why shouldn't Tesco expand out into other markets? If they opened an Ice Rink then it would be a privately funded enterprise rather than paid for by the Council, which means from Taxes. Sounds good to me....
[quote][p][bold]kalebmoledirt[/bold] wrote: Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s[/p][/quote]Why shouldn't Tesco expand out into other markets? If they opened an Ice Rink then it would be a privately funded enterprise rather than paid for by the Council, which means from Taxes. Sounds good to me.... boardsandphotos
  • Score: -2

2:37pm Fri 27 Jun 14

60plus says...

Getting a bit worried about Lidi & Aldi they need to bring their prices down.
Getting a bit worried about Lidi & Aldi they need to bring their prices down. 60plus
  • Score: 6

4:10pm Fri 27 Jun 14

crispy_pants says...

It won't be too long before you can live up there.
It won't be too long before you can live up there. crispy_pants
  • Score: 1

5:29pm Fri 27 Jun 14

JackJohnson says...

Wow. Who'd have thought I could go to a store one day, poke a few pictures and buttons on a touch screen to order something, then go back to the store to collect whatever I ordered the next day. That's really innovative.

Oh, wait a minute...
Wow. Who'd have thought I could go to a store one day, poke a few pictures and buttons on a touch screen to order something, then go back to the store to collect whatever I ordered the next day. That's really innovative. Oh, wait a minute... JackJohnson
  • Score: 2

5:31pm Fri 27 Jun 14

JackJohnson says...

Wow. Who'd have thought I could go to a store one day, poke at a few pictures and buttons on a touch screen to order something, then go back to the store to collect whatever I ordered the next day. That's really innovative.

Oh, wait a minute...
Wow. Who'd have thought I could go to a store one day, poke at a few pictures and buttons on a touch screen to order something, then go back to the store to collect whatever I ordered the next day. That's really innovative. Oh, wait a minute... JackJohnson
  • Score: 2

8:28pm Fri 27 Jun 14

kalebmoledirt says...

boardsandphotos wrote:
kalebmoledirt wrote:
Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s
Why shouldn't Tesco expand out into other markets? If they opened an Ice Rink then it would be a privately funded enterprise rather than paid for by the Council, which means from Taxes. Sounds good to me....
Why about a tattoo parlour
[quote][p][bold]boardsandphotos[/bold] wrote: [quote][p][bold]kalebmoledirt[/bold] wrote: Why is the high street dying ? What about a funeral directors,,bookies and pay day loan service. A Bingo hall.apparently Bournemouth is desperate for an ice rink .go for it Tesco any more suggestion s[/p][/quote]Why shouldn't Tesco expand out into other markets? If they opened an Ice Rink then it would be a privately funded enterprise rather than paid for by the Council, which means from Taxes. Sounds good to me....[/p][/quote]Why about a tattoo parlour kalebmoledirt
  • Score: -2

8:56pm Fri 27 Jun 14

Phixer says...

As if Tesco needs free publicity form the Echo - unless, of course.... No, they wouldn't, would they?
As if Tesco needs free publicity form the Echo - unless, of course.... No, they wouldn't, would they? Phixer
  • Score: 2

9:12pm Fri 27 Jun 14

afcdibby says...

25th anniversary! ! That's scary.
25th anniversary! ! That's scary. afcdibby
  • Score: 6

10:07pm Fri 27 Jun 14

Topographic says...

Tesco spent millions transforming a store. Its about 1 biliion over the entire estate in investment, yet market share declines
If they spent as much on a reduction in prices and customer service they would see a reward to that investment.
Nothing new in that, perhaps they should actually ask the staff or customers?
I shopped today in Tesco 3 deep in a queue and after 15 minutes the cavalry arrived.
Tesco spent millions transforming a store. Its about 1 biliion over the entire estate in investment, yet market share declines If they spent as much on a reduction in prices and customer service they would see a reward to that investment. Nothing new in that, perhaps they should actually ask the staff or customers? I shopped today in Tesco 3 deep in a queue and after 15 minutes the cavalry arrived. Topographic
  • Score: 5

9:29am Sat 28 Jun 14

Trifecta says...

Tesco need to invent a word for this;

"a focussed snacking area for drinks, sandwiches"

Can I start the ball rolling with the word.....cafeteria..
..... ?
Tesco need to invent a word for this; "a focussed snacking area for drinks, sandwiches" Can I start the ball rolling with the word.....cafeteria.. ..... ? Trifecta
  • Score: 9

12:11am Sun 29 Jun 14

alyce says...

Good luck with that..... Nothing would get me to set foot in that.
Good luck with that..... Nothing would get me to set foot in that. alyce
  • Score: 0

9:22am Sun 29 Jun 14

Benji61 says...

it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles.
it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles. Benji61
  • Score: 2

8:20am Mon 30 Jun 14

Victor_Meldrew_Lives! says...

Benji61 wrote:
it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles.
Totally agree. Also the store is very cramped as Tesco insist on putting 'promotional' items in the way blocking aisles.
The store simply is not big enough for the amount of items they sell. If they are adding even more items I suspect it will just make it worse.
[quote][p][bold]Benji61[/bold] wrote: it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles.[/p][/quote]Totally agree. Also the store is very cramped as Tesco insist on putting 'promotional' items in the way blocking aisles. The store simply is not big enough for the amount of items they sell. If they are adding even more items I suspect it will just make it worse. Victor_Meldrew_Lives!
  • Score: 0

9:43am Mon 30 Jun 14

justsayithowitis says...

Benji61 wrote:
it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles.
Completely agree about the online shoppers who get in everyone's way and don't care. Most of them are rude. They need to teach all their staff about customer service as without customers they won't have jobs to go to. Customer numbers are going down and I would think that this is why
[quote][p][bold]Benji61[/bold] wrote: it's no good updating the store if you don't have the staff to stock the shelves! try shopping in the afternoon, the shelves are half empty and hardly any checkouts open. you have to dodge the .com trollies who work in packs around the shop, blocking the aisles.[/p][/quote]Completely agree about the online shoppers who get in everyone's way and don't care. Most of them are rude. They need to teach all their staff about customer service as without customers they won't have jobs to go to. Customer numbers are going down and I would think that this is why justsayithowitis
  • Score: 2

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