Greatest challenge facing the care industry? finding good staff, say businesses

Bournemouth Echo: Greatest challenge facing the care industry? finding good staff, say businesses Greatest challenge facing the care industry? finding good staff, say businesses

HIRING good staff is the biggest challenge facing the care industry, businesses say.

The comments came at the recent Care Show Bournemouth at the BIC, which drew 170 exhibitors and hundreds of visitors. Among the exhibitors were Bournemouth-based care industry recruiter Quantum Recruitment and its long-standing client, Rob Cousins, director of Affinity Care Homes in Bournemouth.

Jacqueline Entwistle, managing partner at Quantum Recruitment, pictured with Jodie Webster and Mr Cousins, said: “It was really interesting chatting with Rob about the industry’s biggest issue which is the recruitment of quality staff.

“The private sector is currently experiencing unprecedented growth in the building of new residential and nursing homes due to an ever increasing ageing population. This is in turn causing a gap in care providers being able to find the numbers of quality staff that they require.”

She added: “A lot of care homes are struggling with high staff turnover, unsuitable staff and often rely too heavily on agency staff.”

Mr Cousins said: “We pride ourselves at Affinity Care Homes on our level of staff retention but that is only because we work very closely with Quantum Recruitment in ensuring that we recruit quality staff who want to work for us, staff who are trainable and actually suit our business.”

Quantum Recruitment is a sister company of the Quantum Group.

Comments (3)

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12:58pm Thu 17 Apr 14

BournemouthMum says...

Start by paying them a decent living wage which reflects the often difficult and exhausting work involved in the care industry and you might just find the 'quality staff' you need!
Start by paying them a decent living wage which reflects the often difficult and exhausting work involved in the care industry and you might just find the 'quality staff' you need! BournemouthMum
  • Score: 10

1:06pm Thu 17 Apr 14

fedupwithjobsworths says...

What do they expect when they pay peanuts and treat staff like crap?
What do they expect when they pay peanuts and treat staff like crap? fedupwithjobsworths
  • Score: 6

2:58pm Thu 17 Apr 14

LifeDelight says...

The problem with the care industry is that it's operated by profit-oriented employers who have no interest in driving up the quality of care if they can't simultaneously drive down costs. These employers seem to be oblivious to what it's like for those trying to be 'quality' care workers - it's almost impossible to provide proper care when managers are cutting back on staffing levels, failing to update buildings, providing only basic training, accepting residents whose needs they clearly won't be able to meet and failing to pay wages which would allow care workers to surpass the poverty line! So yes, there is a problem with recruitment because the work is unattractive for all of these reasons - but what exactly is the point in recruiting 'good quality' care workers when conditions of work within the sector will ultimately mean that providing good care is next to impossible.
The problem with the care industry is that it's operated by profit-oriented employers who have no interest in driving up the quality of care if they can't simultaneously drive down costs. These employers seem to be oblivious to what it's like for those trying to be 'quality' care workers - it's almost impossible to provide proper care when managers are cutting back on staffing levels, failing to update buildings, providing only basic training, accepting residents whose needs they clearly won't be able to meet and failing to pay wages which would allow care workers to surpass the poverty line! So yes, there is a problem with recruitment because the work is unattractive for all of these reasons - but what exactly is the point in recruiting 'good quality' care workers when conditions of work within the sector will ultimately mean that providing good care is next to impossible. LifeDelight
  • Score: 5

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