Highcliffe to lose "last bank in town" as RBS to close 44 branches across the UK

Highcliffe to lose

Highcliffe to lose "last bank in town" as RBS to close 44 branches across the UK

First published in News
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HIGHCLIFFE is to lose its "last bank in town" as the Royal Bank of Scotland is to close 44 branches across the UK.

The town is one of 14 locations to have the last bank in its community closed.

The bailed-out lender said the move comes after a 30% drop in branch transactions since 2010.

RBS, which is just over 80% owned by the Government, said the so-called last banks in town that are closing are generally only open for a few hours a week and see one or two customers an hour.

But campaigners said the group was letting customers down.

A spokesman for RBS said: "Banking has changed significantly over the last few years as more and more of our customers are banking with us where and when it is convenient for them."

He added: "We have to adapt to what our customers want, which is why we're investing in a range of other ways our customers can bank with us, including online and telephone banking, our mobile app, and in any one of the Post Office's 11,500 branches across the UK."?

RBS said it had been telling affected customers about the closures over the past two months.

Campaign group Move Your Money said RBS had "consistently undermined the interests of its customers and wider society since being bailed out in 2008".

The group's campaign director Charlotte Webster added: "It's no surprise then to see the bank let down its customers once again by upping sticks and leaving town - even where it's promised not to do so.

"Banks of this scale just can't be trusted to take its customers' needs into account, even when the only reason it's still around is because of our support."

The branch closures come after RBS said in February it planned to slash costs by more than £5 billion over the next three to four years after slumping into the red by £8.2 billion in 2013.

It has around 2,000 branches across the UK, although it is spinning 314 of those off into its Williams & Glyn brand to meet European Union rules on state aid.

The group announced in February that customers of RBS as well as its sister banks NatWest and Ulster Bank would be able to use any of the Post Office's 11,500 branches to pay cheques or cash into their accounts from later this year.

RBS already has a relationship with the Post Office which enables its customers to withdraw cash and check their balances at Post Office branches.

Comments (7)

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4:25pm Thu 3 Apr 14

agp1337 says...

This is a pity. I have lived in Highcliffe for over two years and have never gone in when there hasn't been at least one customer before me, sometimes a queue to the door. As it is only open in the mornings, and there is a large proportion of elderly residents some of who wouldn't always be able to manage more remote methods of banking, and the staff know their regular customers by name, I have to ask if this is the most caring idea. I'm fine with internet banking, etc, but some aren't.
This is a pity. I have lived in Highcliffe for over two years and have never gone in when there hasn't been at least one customer before me, sometimes a queue to the door. As it is only open in the mornings, and there is a large proportion of elderly residents some of who wouldn't always be able to manage more remote methods of banking, and the staff know their regular customers by name, I have to ask if this is the most caring idea. I'm fine with internet banking, etc, but some aren't. agp1337
  • Score: 6

4:39pm Thu 3 Apr 14

skydriver says...

Now come along all you residents of Highcliffe, the chairman must achieve his bonus, us people how use the banks are not thought about at all. If I was one of its customers I would move as a matter of principle .
Now come along all you residents of Highcliffe, the chairman must achieve his bonus, us people how use the banks are not thought about at all. If I was one of its customers I would move as a matter of principle . skydriver
  • Score: 3

4:42pm Thu 3 Apr 14

bosco1 says...

Sadly a business has to make a profit in all cases. Internet/Mobile banking suits most people, but many do not understand its workings. At least people can use the post office in the high street. But again post offices are closing down in many towns. Lets hope the extra business/transaction
s at the post office keeps this branch open for all at Highcliffe.
Sadly a business has to make a profit in all cases. Internet/Mobile banking suits most people, but many do not understand its workings. At least people can use the post office in the high street. But again post offices are closing down in many towns. Lets hope the extra business/transaction s at the post office keeps this branch open for all at Highcliffe. bosco1
  • Score: 3

6:43pm Thu 3 Apr 14

Turtlebay says...

Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more!
Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more! Turtlebay
  • Score: 0

7:14pm Thu 3 Apr 14

agp1337 says...

Turtlebay wrote:
Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more!
Sorry, not entirely true. There is a butcher's, a really good deli, a new card/nick-nack shop, another further down, Tesco, a decent Co-op, two flower shops, a gardening centre, several cafes, hairdressers to suite all ages, and quite a few more. Not bad for about 400 yards!
[quote][p][bold]Turtlebay[/bold] wrote: Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more![/p][/quote]Sorry, not entirely true. There is a butcher's, a really good deli, a new card/nick-nack shop, another further down, Tesco, a decent Co-op, two flower shops, a gardening centre, several cafes, hairdressers to suite all ages, and quite a few more. Not bad for about 400 yards! agp1337
  • Score: 8

10:47pm Thu 3 Apr 14

arti273 says...

agp1337 wrote:
Turtlebay wrote:
Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more!
Sorry, not entirely true. There is a butcher's, a really good deli, a new card/nick-nack shop, another further down, Tesco, a decent Co-op, two flower shops, a gardening centre, several cafes, hairdressers to suite all ages, and quite a few more. Not bad for about 400 yards!
Totally agree. With some other high streets having 40%+ vacant properties, I think the diverse range of independent shops in Highcliffe should be celebrated. Particularly when compared to the identikit bland brand shop choice of some other towns. Ok, some are a little bit quirky, specialist or not "trendy", but if they weren't commercially viable, they wouldn't still be there.
[quote][p][bold]agp1337[/bold] wrote: [quote][p][bold]Turtlebay[/bold] wrote: Most of the proper shops in Highcliffe have closed now leaving just estate agents and charity shops, so it's hardly worth going there any more![/p][/quote]Sorry, not entirely true. There is a butcher's, a really good deli, a new card/nick-nack shop, another further down, Tesco, a decent Co-op, two flower shops, a gardening centre, several cafes, hairdressers to suite all ages, and quite a few more. Not bad for about 400 yards![/p][/quote]Totally agree. With some other high streets having 40%+ vacant properties, I think the diverse range of independent shops in Highcliffe should be celebrated. Particularly when compared to the identikit bland brand shop choice of some other towns. Ok, some are a little bit quirky, specialist or not "trendy", but if they weren't commercially viable, they wouldn't still be there. arti273
  • Score: 5

7:05pm Sun 6 Apr 14

Yankee1 says...

Williams and Glyn. Now that was a good bank.

Why cannot banks have small branches within supermarkets? It is common in the US. Both partners benefit; both partners make money by halving the costs of dealing with money.
Williams and Glyn. Now that was a good bank. Why cannot banks have small branches within supermarkets? It is common in the US. Both partners benefit; both partners make money by halving the costs of dealing with money. Yankee1
  • Score: 0

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