Pensioner tricked out of £17k by con artists in debit card scam is reimbursed

Bournemouth Echo: Pensioner David Alsop Pensioner David Alsop

A PENSIONER who had his bank account wiped out to the tune of £17,000 has had the missing money reimbursed after the Daily Echo got involved.

Retired David Alsop, pictured inset, 67, of Deneve Avenue, Poole, said he was shopping near a friend’s house in Mansfield last October when he fell victim to a debit card scam.

He said that the con artists who tricked him must have seen his PIN before they approached him in a supermarket car park asking for change.

Distracted by one of them, he believes that the other swiped his card.

Mr Alsop’s bank account then shows multiple transactions for electronic goods in shops around London, as well as a monthly London travel card and several hundred pounds of cash being withdrawn.

Within a few days, £17,000 had gone.

By the time Mr Alsop, a former police officer, bus driver and personal trainer, noticed on his return to Poole, it was too late.

He was then left stuck between TSB bank and the police for several months, with little prospect of seeing his money again.

Mr Alsop added: “This happened on October 4 and we’re now in January and all this time I’m scratching my head wondering why they are doing it to me.

“What makes it worse is my mother is subsidising me.

“I’ve done everything I possibly can; it shouldn’t be me running around.”

But within a couple of days of the Echo making calls, Mr Alsop said on Wednesday that he had been reimbursed by TSB.

He said that the unusual transactions were not flagged up as suspicious by the bank originally.

The case was eventually referred to City of London Police, which deals with fraud.

Mr Alsop said the police told him that the bank had to reimburse him and then report it.

But he said he understood why TSB, with whom he has banked for 50 years, would not reimburse him until police had investigated.

The Daily Echo contacted City of London Police to ask what was happening with the investigation but was told that it could not comment on individual cases.

BEFORE confirming that Mr Alsop’s money had been refunded, TSB said it was waiting for CCTV and other evidence from the police to check if and how the fraudulent transactions had occurred.
Afterwards, a spokesman added: “There are some simple actions customers can take to avoid becoming a victim of fraud.”
He explained: “Customers should never write down or share their PIN number.
We would recommend taking extra care to shield the entry of their digits when using a payments terminal or an ATM.
“Should a customer suspect they are a victim of fraud, or find that their card is missing, they should alert their bank immediately.”

Comments (11)

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6:18pm Sun 2 Feb 14

Kevin_123 says...

I am glad the gentleman got his money back - you have to be very careful when you are out and about. Try and avoid people selling in the streets if you can!
I am glad the gentleman got his money back - you have to be very careful when you are out and about. Try and avoid people selling in the streets if you can! Kevin_123
  • Score: 9

6:27pm Sun 2 Feb 14

hooplaa says...

I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-)
I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-) hooplaa
  • Score: 15

8:17pm Sun 2 Feb 14

Bonkeydollocks says...

hooplaa wrote:
I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-)
Did you mean you don't expect he would have got it back if not for the Echo intervening?
[quote][p][bold]hooplaa[/bold] wrote: I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-)[/p][/quote]Did you mean you don't expect he would have got it back if not for the Echo intervening? Bonkeydollocks
  • Score: -5

9:37pm Sun 2 Feb 14

hooplaa says...

Bonkeydollocks wrote:
hooplaa wrote:
I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-)
Did you mean you don't expect he would have got it back if not for the Echo intervening?
Totally the opposite! The echo are just trying to imply they got his money back
[quote][p][bold]Bonkeydollocks[/bold] wrote: [quote][p][bold]hooplaa[/bold] wrote: I wonder if he would have got it back if the echo hadn't of started making calls... I expect so... Glad you got it back :-)[/p][/quote]Did you mean you don't expect he would have got it back if not for the Echo intervening?[/p][/quote]Totally the opposite! The echo are just trying to imply they got his money back hooplaa
  • Score: 8

12:52am Mon 3 Feb 14

GeorgeW64 says...

How embarrassing for an ex copper, Oh well he got it back, Good old Daily Echo.
How embarrassing for an ex copper, Oh well he got it back, Good old Daily Echo. GeorgeW64
  • Score: -2

2:24am Mon 3 Feb 14

MrPitiful says...

How on earth would a seemingly savvy 67 year old ex-policeman, personal trainer and bus driver get his debit card taken off him and swiped in the middle of a supermarket car-park in Mansfield?

Hmmm....?
How on earth would a seemingly savvy 67 year old ex-policeman, personal trainer and bus driver get his debit card taken off him and swiped in the middle of a supermarket car-park in Mansfield? Hmmm....? MrPitiful
  • Score: 6

6:53am Mon 3 Feb 14

Phixer says...

MrPitiful wrote:
How on earth would a seemingly savvy 67 year old ex-policeman, personal trainer and bus driver get his debit card taken off him and swiped in the middle of a supermarket car-park in Mansfield?

Hmmm....?
Distracting someone and stealing a wallet, etc., is the easy bit - just watch magicians on the TV.

The real issue here is that he allowed strangers standing too close to him to see him tap in his pin number.

How many people don't take this simple precaution in a 'safe' environment such as a supermarket checkout or garage? Never noticed the cctv above and behind you?
[quote][p][bold]MrPitiful[/bold] wrote: How on earth would a seemingly savvy 67 year old ex-policeman, personal trainer and bus driver get his debit card taken off him and swiped in the middle of a supermarket car-park in Mansfield? Hmmm....?[/p][/quote]Distracting someone and stealing a wallet, etc., is the easy bit - just watch magicians on the TV. The real issue here is that he allowed strangers standing too close to him to see him tap in his pin number. How many people don't take this simple precaution in a 'safe' environment such as a supermarket checkout or garage? Never noticed the cctv above and behind you? Phixer
  • Score: 6

6:55am Mon 3 Feb 14

Phixer says...

Oh, and use a diferrent account for your debit card, ATM use. There is no excuse for having £17,000 in an account which can be easily corrupted.
Oh, and use a diferrent account for your debit card, ATM use. There is no excuse for having £17,000 in an account which can be easily corrupted. Phixer
  • Score: 5

7:39am Mon 3 Feb 14

downmoor.ch63 says...

NO WONDER HE CHANGED JOBS FROM BEING A POLICEMAN TO A PERSONAL TRAINER, THAT SAYS EVERYTHING, BUT AT LEAST HE GOT HIS MONEY BACK, AND HAS TAUGHT US WHAT NOT TO DO.
NO WONDER HE CHANGED JOBS FROM BEING A POLICEMAN TO A PERSONAL TRAINER, THAT SAYS EVERYTHING, BUT AT LEAST HE GOT HIS MONEY BACK, AND HAS TAUGHT US WHAT NOT TO DO. downmoor.ch63
  • Score: 1

10:18am Mon 3 Feb 14

Sir Beachy Head says...

Bloomin Romanians.
Bloomin Romanians. Sir Beachy Head
  • Score: 7

10:35am Mon 3 Feb 14

hamworthygirl says...

Also the supermarket scam of asking advice on a product when shopping they normally target the older person, one ask a question while the other pinches a purse or wallet when your distracted. Never hang your bag on a trolley or tie it to one they use stanley knives to cut them off. Having worked in retail for many years i think ive seen most scams, my purse is always in safe place where i would have to be frisked to find it. I also agree with one comment about having a separate account for a savings just have enough in a current account to cover bills. I am really glad to read he has his money back.
Also the supermarket scam of asking advice on a product when shopping they normally target the older person, one ask a question while the other pinches a purse or wallet when your distracted. Never hang your bag on a trolley or tie it to one they use stanley knives to cut them off. Having worked in retail for many years i think ive seen most scams, my purse is always in safe place where i would have to be frisked to find it. I also agree with one comment about having a separate account for a savings just have enough in a current account to cover bills. I am really glad to read he has his money back. hamworthygirl
  • Score: 4

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