CARE home inspectors issued five warning notices to a Poole nursing home after finding a catalogue of serious failings.

Avalon nursing home in Branksome Park failed every single aspect of a Care Quality Commission inspection in August and was ordered to make immediate improvements.

The owners say they were upset by the report and have taken immediate action to rectify problems.

They have now been re-inspected by the CQC and say they are confident the new report, which is due to be published any day, will be much more positive.

Inspectors visited the home in June and found problems with some patients not receiving their medication for several days and others not being helped to eat and drink sufficient amounts.

They also criticised the home for being dirty and under-staffed.

The report claims one resident had been “unlawfully deprived of their liberty” by having their hands heavily bandaged with no evidence the correct procedure had been followed.

Inspectors also found an “unlawful” Do Not Resuscitate order where there was no indication the person or their representative had consented to this. And another resident deemed to be “aggressive” was being unlawfully restrained by staff who had not been trained in safe restraint.

There was a potential security risk with a garden gate left wide open and a conservatory that was sometimes unmanned.

When inspectors visited, the temperature in the conservatory was over 90 degrees Farenheit and one resident told them: “We are being cooked in here.”

A resident who was supposed to be weighed every month had not been weighed in over five and residents at “high risk” of malnutrition were not given any additional snacks to increase their nutritional intake.

After inspecting twice in June, the CQC told the home to make improvements by July 14 and inspectors visited again in August to check on progress.

The home is owned by former AFC Bournemouth chairman Abdul Jaffer.

He was unavailable for comment but his son Adam, a director of the company, told the Echo: “The CQC were very happy with the improvements we have made and told us they would clear the enforcement action and continue to monitor us. We were very hurt with what had happened. There was never any issue with the level of care that was given but we did have a problem with documentation.

“We had never had an inspection like this before and it was really hurtful but we accepted the CQC’s report and we are doing everything in our power to get it right now.”