Royal Bournemouth Hospital making ‘good progress’ to improve patient care after damning CQC report

Bournemouth Echo: IMPROVING: Royal Bournemouth Hospital has raised standards of patient care IMPROVING: Royal Bournemouth Hospital has raised standards of patient care

MAJOR improvements are now under way to better patient care at the Royal Bournemouth Hospital, following a critical report by inspectors last year.

Hospital chiefs and governors, at a board of directors’ meeting last week, heard that every area flagged up by the Care Quality Commission has been addressed in the trust’s action plan.

Chairman Jane Stichbury said it was very encouraging She said: “The patient experience and their quality of care is the absolute priority of this trust which is why this is the first item on the agenda.”

Director of nursing and midwifery Paula Shobbrook, said despite the national shortage of qualified nurses, they had recruited an additional 40 student nurses, and offered 13 jobs to nurses overseas.

“We are making really good progress.

“A lot of changes have happened very quickly which is very exciting and so much better for staff on the wards.”

The CQC inspectors are expected to return at the end of March or early April for a follow-up inspection.

Chief executive Tony Spotswood revealed he will also invite independent assessors as a ‘further verification of the progress that has been made’.

Chief operating officer Helen Lingham said in recent weeks, the trust had been able to reduce the bed occupancy rate considerably, on average to 90 per cent.

She said: “This is a unique position in Dorset and shows that what we are doing is making a difference.”

Although there was some concern that the numbers of patients admitted to the stroke unit who were scanned within an hour was below the national average, the overall trend was improving and that patients are now being discharged more quickly.

Governors heard that this is a good indication of a unit’s success in returning patients to their pre-stroke level of health and independence.

Ms Lingham added: “This is a journey of improvements.

“There are still some areas that we are focusing on, but it feels different this time.”

The next meeting will be held on Friday, March 14 at 8.30am in the Committee Room at the Royal Bournemouth Hospital.

Comments (4)

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1:09pm Wed 19 Feb 14

pete woodley says...

We shall see,many of us doubt much improvement till the top man is removed.
We shall see,many of us doubt much improvement till the top man is removed. pete woodley
  • Score: 4

3:36pm Wed 19 Feb 14

poolebob says...

When are they going to publicly address the criticism of the Trust's leadership.
At they moment they are acting as judge and jury. They will obviously say what a good job they are doing.
When are they going to publicly address the criticism of the Trust's leadership. At they moment they are acting as judge and jury. They will obviously say what a good job they are doing. poolebob
  • Score: 1

8:55pm Wed 19 Feb 14

Lewcee says...

I spent two weeks in this Hospital from the end of January this year. The Staff on the ward were "stretched" to the limit, meaning that many times the "drinks" breaks for patients (never mind staff!) were sacrificed..amongst other "human care" things...I asked "Why are you short of Staff?" and was told that the levels were determined by "The Management Committee" none of whom had ever been on the wards and identified themselves to the nurses. I think the Nursing staff were brilliant, the food excellent...but pity the poor overworked and overstretched troops on the Wards. I believe the Nurses feel neglected and forgotten, and they are right.
I spent two weeks in this Hospital from the end of January this year. The Staff on the ward were "stretched" to the limit, meaning that many times the "drinks" breaks for patients (never mind staff!) were sacrificed..amongst other "human care" things...I asked "Why are you short of Staff?" and was told that the levels were determined by "The Management Committee" none of whom had ever been on the wards and identified themselves to the nurses. I think the Nursing staff were brilliant, the food excellent...but pity the poor overworked and overstretched troops on the Wards. I believe the Nurses feel neglected and forgotten, and they are right. Lewcee
  • Score: 1

9:07am Thu 20 Feb 14

mytown1 says...

Why are RBH recruiting student nurses when it is the more experienced nurses that are missing at RBH. My experience in the last few weeks was dreadful. No nurses to be seen, draw a curtain around the bed and the patient does not exist in their eyes! The lack of concern and welfare of patients waiting to be seen by Drs is beyond belief. If you draw a curtain around an ill patient and do not go near that patient for hours unless they ring a bell then something is bound to go wrong. Do not rely on you IT gadgets to warn you if they are going into cardiac arrest, go see the patients first hand see what their needs are, fluids, food - some are diabetics that are admitted, even the most common of basic needs such as the lavatory. No thanks I will not accept things have improved and student nurses will not fix the problem!
Why are RBH recruiting student nurses when it is the more experienced nurses that are missing at RBH. My experience in the last few weeks was dreadful. No nurses to be seen, draw a curtain around the bed and the patient does not exist in their eyes! The lack of concern and welfare of patients waiting to be seen by Drs is beyond belief. If you draw a curtain around an ill patient and do not go near that patient for hours unless they ring a bell then something is bound to go wrong. Do not rely on you IT gadgets to warn you if they are going into cardiac arrest, go see the patients first hand see what their needs are, fluids, food - some are diabetics that are admitted, even the most common of basic needs such as the lavatory. No thanks I will not accept things have improved and student nurses will not fix the problem! mytown1
  • Score: 1

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